TK Maxx AT Opiniões 

1481
TrustScore: 3.5 em 5

3,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

No one cares, I have been a loyal customer for years but have had enough now. I just started to use a bag that I bought recently and the strap broke straight away with a few assays use . All day I hav... Ver mais

Classificada 5 em 5 estrelas

Ich kaufe gerne und regelmäßig bei TK Maxx in Shoppingcenter Seiersberg bei Graz ein. Besonders hervorheben möchte ich eine Mitarbeiterin: Frau Dina Medic, sie ist eine äußerst freundliche, kompeten... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Uwielbiam robić zakupy w TkMax ponieważ można tam kupić prawie wszystko poczynając od ubrań, butów potem kosmetyki ,produkty dla domu i artykuły dla zwierząt. Wszystko jest wysokiej jakości i w dobryc... Ver mais

Classificada 5 em 5 estrelas

Bardzo lubię ten sklep jest to jedyne miejsce do którego się wchodzi i można kupić wszystko nie tylko odzież ale również wszystko co potrzebne do domu . Oczywiście aby coś fajnego wychaczyć trzeba poś... Ver mais

A empresa respondeu


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(1481)

25 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I buy items thoughout the year

I buy items thoughout the year, mainly In the Autumn & Chrstmas.I usually leave items, in bag to return to later,when I get to my laptop to check out.For some reason PayPal will not let me check out on my mobile? No other online retailer removes items from my bag,accept TK Maxx?Which means I then need to make another list again! Is there a reason asto why TK Maxx do this?

12 de outubro de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Mandy, I'm sorry to hear you had a cause for complaint. When an item is added to Basket, it is reserved for 30 minutes for our customers. After this time, another customer can claim the item, if it is still available. We're sorry that you could not get the item you wished on this occasion. / Der TK Maxx Österreich Kundenservice

Classificada 1 em 5 estrelas

Absolutely fake RRP prices!!

Absolutely fake RRP prices!!! Fake discounts prices!!! Misleading customers to make purchases!!!
The company has gone down hill in the past 8 years and getting worst and worst!

The shoes collections became overpriced garbage !!!

7 or 8 years ago TKMAXX use to be good and I use to shop but in the past 4 years I only went back once and I remembered why I stop going!

I DO NOT RECOMMEND!

I DO NOT RECOMMEND TKMAXX

4 de outubro de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hallo Alex, vielen Dank für die Bewertung auf unserer Österreichischen Trustpilot Seite, ich melde mich in kürze zu weiteren Details zu deinem Anliegen. - Jason, TK Maxx Kundenservice

Classificada 1 em 5 estrelas

Beschwerde über Mitarbeiter – TK Maxx Filiale Wien Mariahilfer Straße

Am 15.09.2025 um 14:30 Uhr hatte ich eine unangenehme Erfahrung in Ihrer Filiale auf der Mariahilfer Straße in Wien.
Ein junger Mitarbeiter, der Kleidung zurückräumte nach der Anprobe, sagte zu mir: „nächste Mal bitte selbst die Kleidung zurückbringen!“ Hatte 3 Jeans..
In einem so großen Geschäft mit so vielen Kunden ist das nicht akzeptabel. Solche Mitarbeiter sind für den Kundenkontakt ungeeignet und sollten eher im Lager arbeiten. Durch sein Verhalten hat er mir den Einkauf verdorben und meine Laune für den ganzen Tag gedrückt.
Ich bitte Sie, den Vorfall zu prüfen.

15 de setembro de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hallo und vielen Dank für diese Bewertung auf Trustpilot.

Es tut uns leid über diese Erfahrung in unserer Wiener Filiale zu hören. Wir haben diese Beschwerde mit der Filiale geteilt, sodass diese das Anliegen prüfen können, und gegebenenfalls das Personal erneut schulen können. Bitte kontaktieren Sie unseren Kundenservice auf tkmaxx.at bei weiteren Anliegen - Der TK Maxx Kundenservice

Classificada 5 em 5 estrelas

Communication was great

Communication was great, solution top! Thank you very much!

15 de agosto de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Tina, Thank you so much for taking the time to leave us a review. We’re so happy to hear that you're happy with your shopping experience. We hope to welcome you back again soon. - Harmony

Classificada 5 em 5 estrelas

Dee Dee at Bournemouth store was great

Dee Dee at your Bournemouth store was really helpful in dealing with the price tags which were tying up the sleeve and cuff of the garments we needed to try on in the fitting room.

5 de agosto de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Sarah, thank you for the kind feedback. I've passed this onto our store to make sure our colleague gets the worthy recognition. We hope to welcome you back soon. - TK Maxx Customer Services

Classificada 5 em 5 estrelas

einfach super

einfach super, schnelle & kompetente Hilfe vom Kundenservice
Wirklich tolle Shopping-Erfahrung :)

29 de julho de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hallo Sophie, vielen Dank für diese Bewertung. Das Feedback gebe ich natürlich weiter. Wir wünschen weiterhin frohes Shoppen. - Der TK Maxx Kundenservice

Classificada 5 em 5 estrelas

Abholinformation

Ich habe sehr schnell die gewünschte Auskunft bekommen und konnte kurz darauf die bestellte Ware abholen. Viel Dank, super Service

24 de julho de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hallo Renate, vielen Dank für Bewertung. Unser Team wünscht weiterhin frohes Shoppen bei TK Maxx. - Der TK Maxx Kundenservice

Classificada 4 em 5 estrelas

Survey saga

I love this store in Scarborough and shop there regularly. The staff are lovely. My bug bear is the win 250 pound gift. The ap is not user friendly. It refused my date of purchase till I gave up! Very frustrating!

23 de julho de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Lisa, thank you for this message to TK Maxx Austria. We kindly as you to re-write your review to our UK Trustpilot page so our staff can take your contact into account. Thank you kindly. - Der TK Maxx Kundenservice

Classificada 5 em 5 estrelas

Super Preis/Leistung

Super Preis/Leistung, immer freundliches Personal.

15 de julho de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hallo Ulli, vielen Dank für die liebe Nachricht. Es freut uns, dass du mit unserem Service zufrieden bist. Wir wünschen weiterhin frohes Shoppen! - Der TK Maxx Kundenservice

Classificada 1 em 5 estrelas

The one stare is to the store manager…

The one stare is to the store manager in Amsterdam center- called GIGI. An unpleasant ruud not representative ( very fat and ugly dressed woman). Treats all the workers like her slaves. Shouting on customers.
VERY Unprofessional and unpleasant to hear her shouting and talking to customers!
To be considered to be removed to give the store more friendly and professional service!!!

13 de julho de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thank you for taking the time to bring this to our attention. I am so sorry to hear of your recent store experience. Please feel free to contact us via email at service@tkmaxx.nl or on 010 - 7114866 and we can look into this further. - Priyanga.

Classificada 1 em 5 estrelas

Never again!!

First time I’ve ordered online with Tk max and it will be the last.I ordered a jacket 44r and they have sent a 44 euro size uk size 34.Needed it for a wedding but now I’ve got to mess around getting it returned It took a week to arrive to boot …never again ☹️

11 de julho de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Dear Gary, thank you for the review. We really appreciate every feedback we can get. Only in this way we can improve our service. Please feel free to contact us regarding your complaint. We would be more than happy to help you in this situation. You can contact us via our website under contact and we are open from Monday to Friday from 9am to 5pm. Thanks again for reaching out to us on trust pilot and we would love to hear from you. - TK Maxx

Classificada 5 em 5 estrelas

Tks very much lady AMANY for HA 40 QX…

Tks very much lady AMANY for HA 40 QX South Ruislip, very generous and helpful. all the best 🙏

4 de julho de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Mariusik, thank you for the feedback regarding a visit in store. I'll share this to make sure the staff member gets the recognition they deserve! - TK Maxx

Classificada 5 em 5 estrelas

I am in Rockhampton

I am in Rockhampton, Queensland and the store at Stockland is always tidy. I found the staff to be friendly and helpful and the range of skin care, hair care products, soaps and hand washes to be very well priced and different from anywhere else up here.

3 de julho de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Noelene, thank you for the kind feedback regarding a visit in our store. We wish you a continued happy shopping experience and a lovely day. - TK Maxx

Classificada 1 em 5 estrelas

Mam bardzo niepozytywne doświadczenie z…

Mam bardzo niepozytywne doświadczenie z zakupem torebki w tym sklepie. Jakość towaru okazała się bardzo słaba, po dwóch miesiącach sporadycznego użytkowania naderwał się podstawowy uchwyt( ewidentnie niechlujne wykonanie szwu). Złożyłam reklamację i towar pozostawiłam w sklepie. Rzeczoznawca z Wrocławia odrzucil reklamacje stwierdzając że naderwany uchwyt trzymający się na przysłowiowe słowo honoru nie uniemożliwia korzystania z towaru zgodnie z przeznaczeniem.!!!!!!!
Odwołanie od decyzji rzeczoznawcy polegające na żądaniu należnego z racji rękojmi przejęcia kosztow koniecznej naprawy u kaletnika zostało ponownie odrzucone.!!!!!!?
Pozostaje wadliwy towar, poczucie bycia oszukanym, zmarnowany czas na dochodzenie swoich praw i NIESMAK.

Dodatkowo ekspedientka gdy przyjmowała pieniądze za towar była bardzo uprzejma, gdy jednak doszło do reklamacji ta sama urocza pani recytowała wyuczone regułki jak robot z zimnym wzrokiem i sztucznym uśmiechem. Co więcej pozwoliła sobie na pouczanie mnie jak powinnam się zachowywać.
PODWÓJNY NIESMAK
Odradzam zdecydowanie zakupy w tym sklepie.
Inne opinie negatywne potwierdzają moje doświadczenie.

2 de julho de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hallo Dorota, vielen Dank für deine Nachricht an den österreichischen TK Maxx Kundenservice. Bitte wende dich an unseren Polnischen Kundenservice wenn sich deine Bewertung auf einen Kauf in Polen bezieht: https://www.tkmaxx.pl/kontakt

Wir hoffen, dass sich dein Anliegen klären lässt. - Der TK Maxx Kundenservice

Classificada 1 em 5 estrelas

Less-than-satisfactory interaction with the staff.

My recent experiences at this store (Broadmead, Bristol) have been disappointing. Not only has the quality of products declined, but I also encountered a less-than-satisfactory interaction with the staff and management.

I approached a staff member to confirm the price of an untagged product, but the team leader decided to charge me based on what she assumed was a similar item. When I politely questioned this, she repeatedly cut me off, not allowing me to fully express my concerns. As tensions rose, I asked to speak with the manager, who quickly adjusted the price but seemed more interested in brushing me off than addressing the issue properly.

Despite my calm demeanor, I was left dealing with two staff members who acted as though they were doing me a favor, rather than acknowledging and rectifying their mistake. Their approach was dismissive and unkind, lacking any effort to uphold consumer rights or provide clarity.

It seems like both the staff and management could benefit from training on customer service and consumer rights. Additionally, TK Maxx might want to consider ways to boost employee morale, as unhappy employees are less likely to deliver a positive shopping experience.

30 de maio de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, we’re so sorry to hear about your experience. We’d love to talk to you about this a little more if you wouldn’t mind contacting us on email at customerservice@tjxeurope.com or on 01923 473561. Thank you

Classificada 5 em 5 estrelas

Served by Jen

Friendly helpful staff member Jen

17 de abril de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Lily, thanks for the kind feedback on our Austrian Trustpilot page. We hope to welcome you back into our stores again soon. - Der TK Maxx Kundenservice

Classificada 5 em 5 estrelas

Sehr freundliche Personal

16 de abril de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hallo Reza, vielen Dank für die Lieben Worte. Wir wünschen einen schönen Tag, und hoffen dich bald wieder im Store zu begrüßen. -Der TK Maxx Kundenservice

Classificada 5 em 5 estrelas

In store 5 star experience, online 1 star

Had a 5 star experience in your store, was told by cashier to go online for feedback draw ($200), but the survey number on docket is not available. Tried all possible numbers on cash docket, all incorrect. That was a 1 star experience.

21 de março de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Deb, thank you for the kind feedback regarding a store visit. This contact is on our Austrian TK Maxx page. If this is a purchase from Austria, please visit http://tkmaxx-feedback.at/ to enter your receipt details. Alternatively, please contact our customer services at tkmaxx.com for further support - The TK Maxx Customer Services

Classificada 5 em 5 estrelas

It is always an adventure as I never…

It is always an adventure as I never know what I will find in your stores. Love the experience and the wonderful service I get from your staff, every time I shop at TK MAXX

15 de março de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Peter, thank you for taking the time to leave us a review. We’re delighted to hear that you had a great experience with us. - Harmony

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais