TK Maxx AT Opiniões 

1481
TrustScore: 3.5 em 5

3,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

No one cares, I have been a loyal customer for years but have had enough now. I just started to use a bag that I bought recently and the strap broke straight away with a few assays use . All day I hav... Ver mais

Classificada 5 em 5 estrelas

Ich kaufe gerne und regelmäßig bei TK Maxx in Shoppingcenter Seiersberg bei Graz ein. Besonders hervorheben möchte ich eine Mitarbeiterin: Frau Dina Medic, sie ist eine äußerst freundliche, kompeten... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Uwielbiam robić zakupy w TkMax ponieważ można tam kupić prawie wszystko poczynając od ubrań, butów potem kosmetyki ,produkty dla domu i artykuły dla zwierząt. Wszystko jest wysokiej jakości i w dobryc... Ver mais

Classificada 5 em 5 estrelas

Bardzo lubię ten sklep jest to jedyne miejsce do którego się wchodzi i można kupić wszystko nie tylko odzież ale również wszystko co potrzebne do domu . Oczywiście aby coś fajnego wychaczyć trzeba poś... Ver mais

A empresa respondeu


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(1481)

25 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

High Wycombe store

High Wycombe store
ABSOLUTELY DISGRACEFUL
SERVICE ,one staff called Hamzah pretended he was on a break and then told me to go away and not complain .the girl at the changing room said she doesn’t care if anyone complains as she’s on shit money,her words…. Then she said they don’t have a store manager …. What awful service

2 de março de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Good morning Cristina. Thank you for providing feedback on our Austrian Trustpilot site. I'm sorry to hear about your experience in our High Wycombe store. I've passed this to our UK Team to have this looked into further. Our team wishes you a lovely day. - TK Maxx Austria

Classificada 5 em 5 estrelas

Staff very friendly and helpful

Staff very friendly and helpful .
Found what I was looking for

5 de fevereiro de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Charlotte, thank you for taking the time to review. We’re delighted to hear that you had a great experience with us, we will be sure to pass on your feedback. We hope to welcome you back in store soon - Harmony

Classificada 5 em 5 estrelas

I visited the Stockport Store on…

I visited the Stockport Store on 31.1.25 with my mum who had been gifted a multi store gift card.
We thought it was a card that could be used straight away to put towards payment of two handbags. But how wrong were we! You have to download the app and put the card number in. This proved extremely difficult as my phone wouldn’t connect. The lady helping us was called Andrea. She was patient, kind, helpful and totally supportive. After at least 30 minutes of struggling to pay for the items we/she conquered the task. I would like to applaud Andrea and thank her for her support, effective outcome and friendliness. TKMAX, you are lucky to have such a wonderful member of staff 👏🏻👏🏻.

31 de janeiro de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Joanne, thank you for taking the time to leave this review. It's great to hear that you enjoy shopping with us! We hope to welcome you back soon. - Harmony

Classificada 1 em 5 estrelas

Aweful company to deal with especially…

Aweful company to deal with especially online. Poor customer service that is not to be expected especially when ordering high value items - cheap for a reason bad products, bad service poor customer respect!
Don’t bother ringing customer service - they have NO CUSTOMER SERVICE

30 de janeiro de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Dear Natalija, thank you for the review. We really appreciate every feedback we can get. Only in this way we can improve our service. Please feel free to email us regarding your complaint. We would be more than happy to help you in this situation. Our E-mail is kundenservice@tkmaxx.at and we are open from Monday to Friday from 9am to 5pm. Thanks again for reaching out to us on trust pilot and we would love to hear from you. - TK Maxx

Classificada 5 em 5 estrelas

Naheed at the Ilford branch was…

Naheed at the Ilford branch was incredibly friendly and helpful. She went out of her way to assist me with processing my return, and I was very impressed with her excellent service and demeanor. She remained calm, polite, and attentive throughout, making the experience very pleasant.

28 de janeiro de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Furhana, thank you for the feedback to your visit in our store. I'll share this information with our UK colleagues to ensure this colleague gets the deserved recognition - TK Maxx Austria

Classificada 1 em 5 estrelas

In Villach Filiale kommt wieder vor

In Villach Filiale kommt wieder vor, das Sachen doppelt gescannt werden. Das ist ein Freichheit! Ich habe kein Interesse nochmal 15 min. Mein Geld zurückfordern, hin und her Buchen.
Ich habe monatlich ca. 1000€ eingekauft. Nie mehr wieder by Tkmax

27 de janeiro de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Guten Tag Frau König, vielen Dank für Ihr Feedback zu einem Besuch in Villach. Es tut mir leid zu erfahren, dass Sie falsch für Ihren Kauf abgebucht wurden.

Bitte melden Sie sich auf tkmaxx.at oder Kundenservice@tkmaxx.de an unseren Kundenservice mit einem Bild des Kaufbelegs. Wir können das Anliegen gerne für Sie klären. - Der TK Maxx Kundenservice

Classificada 5 em 5 estrelas

Es ist einfach toll

Es ist einfach toll
Super Klamotten tolle Preise
Perfekt 👍👍

27 de janeiro de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Danke für das liebe Feedback, Fana! Unser Team wünscht einen schönen Tag, und frohes Shoppen. - Dein TK Maxx Kundenservice

Classificada 1 em 5 estrelas

Umtausch in Neuss ohne Begründung abgelehnt

Meine Mutter wollte mir in der Filiale in Neuss eine Gesichtscreme kaufen und vergewisserte sich vor dem Kauf, dass diese ungeöffnet mit Kassenbon umgetauscht werden kann. Dies wurde ihr durch eine Mitarbeiterin an der Kasse bestätigt. Ich wollte das Produkt nicht, doch ein Umtausch wurde ihr verwehrt. Es wurde überprüft, ob die Creme
geöffnet wurde (sie war unberührt!) Die vermeintliche Geschäftsführerin sagte trotzig, die Creme sei ungeöffnet aber sie nehme das Produkt trotzdem nicht zurück. Ohne weitere Begründung oder Erklärung entzog sie sich der Situation. Der Umgang war mehr als respektlos und unfreundlich. Der Vorfall ereignete sich am 16.01.2025 um 11:30 Uhr in Neuss. Absolut unseriös!

16 de janeiro de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hallo Maja, vielen Dank für deine Nachricht zu einer Rückgabe in Neuss.

Es tut uns leid zu hören, dass eine Rückgabe untersagt wurde. Ich bitte dich unseren Kundenservice über tkmaxx.de zu kontaktieren, wo unser Team sich diesen Fall anschauen, und bestmöglich bearbeiten kann.

- Der TK Maxx Kundenservice

Classificada 2 em 5 estrelas

Love the shop but online is not good

Love the shop but online is not good. Placed an order 14 days ago still no sign of it. Can't speak to anyone. Email takes 10-14 days for them to reply to and the automated response just goes round in circles. No way of finding anything out. Poor.

10 de janeiro de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Craig, thanks for taking the time to reach out. I'm sorry to hear about your recent experience. Please can you get in touch with us on 01923 473 561 or via email to customerservice@tjxeurope.com and we can advise you further. Thanks - Harmony

Classificada 5 em 5 estrelas

My fav shop ever

My fav shop ever the best products that you can find.Such a shame that the cosmetic side that has discounted prices are not arranged and packed a little as some people ramaging are nasty not to
mention unhygienic as they are trying the products and devalue them.Also the jewelery section where most of earings bracelets rings are not worth the price as again people steal loads and are not complete,perhaps a more sealed packing for earrings and check all rings are zip tied properly as well as bracelets, as i recently had to watch in your store in Portsmouth Hilsea 2 adults trying and i think in the end acomplishing to take a ring from its box as by the sounds of it the bloke really liked it but was kind of expensive .Not to mention many others with other things.Shame as its a wonderfull store with such good prices.

3 de janeiro de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thanks for taking the time to reach out. I'm sorry to hear about your recent experience. Please can you get in touch with us on 01923 473 561 or via email to customerservice@tjxeurope.com and we can advise you further. Thanks - Harmony

Classificada 1 em 5 estrelas

Staff are rude

Staff are rude, no thank you or please , well I will not spend money in a shop when the shops are scruffy , no help, a big heap of mess, then you get to the slow checkout staff who are only polite to certain people

7 de janeiro de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thanks for taking the time to reach out. I'm sorry to hear about your recent experience. Please can you get in touch with us on 01923 473 561 or via email to customerservice@tjxeurope.com and we can advise you further. Thanks - Harmony

Classificada 1 em 5 estrelas

Shop hier niet

Het management van het filiaal Amsterdam Damrak behandeld zijn medewerkers echt vreselijk. Niemand zou hier moeten shoppen.

1 de janeiro de 2025
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hello and thank you for your feedback to a visit in our Amsterdam Store. We kindly ask for this Feedback to be forwarded to our Dutch customer service team at https://www.tkmaxx.nl/contact. We would be happy to pass on the feedback. — TK Maxx Austria Customer Service

Classificada 1 em 5 estrelas

TKMAX PORAŻKA

Kupowałam 3 miesiace temu torebkę polo beverly hills.Była tak kiepsko wykonana że zaczęła się odrywać obramówka, za chwilę porwał się zamek wraz z całym suwakiem.
Zareklamowałam towar, odrzucili moje argumenty. Podjęłam decyzję że jeszcze raz się odwołam.Niestety 2 raz odrzucona reklamacja.Jestem okropnie rozczarowana i zirytowana.Omijajcie ten skkep z daleka, bo ja napewno tam już więcej nic kupię.
Nie wspomnę jeszcze o tym że 1.5 roku temu miałam z nimi podobną sytuację.
Tkmax to porażka!

16 de dezembro de 2024
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Witaj Ani,

Bardzo dziękujemy za opinię. Przykro mi słyszeć o Twoich doświadczeniach. Napisz do nas na adres tkmaxx.pl ze swoimi obawami, a nasz zespół z przyjemnością przyjrzy się tej sprawie.
- Obsługa klienta TK Maxx

Classificada 5 em 5 estrelas

I lost a special Christmas gift in…

I lost a special Christmas gift in store today and really believed it gone. The assistants used their cameras to find where it was left. They saw the person who picked it up, & after nearly an hour hadn't handed it in.
Then scanned to find they were still in store, found the customer and retrieved my package.
I was so relieved to have it back. The staff were so marvelous with their concern for my predicament and help given was beyond anything expected.
Thankyou ladies, TK Max Cascades Portsmouth.

12 de dezembro de 2024
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Susie, thank you for taking the time to leave this review. It's great to hear that you enjoy shopping with us! We hope to welcome you back soon. - Harmony

Classificada 5 em 5 estrelas

Great shopping experience at TK Max

Great shopping experience at TK Max ! I bought gifts like flower baths, table decorations, and a cosmetic holder. Everything was high quality and beautifully designed. Excellent service and a great variety of products. Highly recommend!

12 de dezembro de 2024
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thank you for taking the time to leave this review. It's great to hear that you enjoy shopping with us! We hope to welcome you back soon. - Harmony

Classificada 5 em 5 estrelas

Bonjour

Bonjour, très bon service mardi dernier avec une charmante vendeuse Tamana.
Elle est très gentille, donne de bons conseils pour choisir mes cadeaux de Noël.
Tres belle rencontre j espère que je la reverrais à ma prochaine visite.

10 de dezembro de 2024
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thank you for taking the time to leave this review. It's great to hear that you enjoy shopping with us! We hope to welcome you back soon. - Harmony

Classificada 5 em 5 estrelas

It is very hard to work for the public…

It is very hard to work for the public as you get all kinds and is very hard to please everyone .It depends on the mood off the customer as well.I was served with a pleasant shop assistant in Tk Max in Newtownards Belfast her name is Alex she was so helpful and chatty it makes your day when you get someone like this also when you’re a pensioner it’s just nice to be served with a smile .

6 de dezembro de 2024
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi there, thank you for taking the time to leave this review. It's great to hear that you enjoy shopping with us! We hope to welcome you back soon. - Harmony

Classificada 5 em 5 estrelas

I was yesterday at tkmax Edgware branch…

I was yesterday at tkmax Edgware branch and had an issue with my gift voucher, I was seen by the Manager Nick, he was absolutely fantastic, extremely helpful and polite and sorted the issue so well .
I wish to thank Nick for being so supportive and wish him all the best .

25 de novembro de 2024
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hey there, thank you for taking the time to leave this review. It's great to hear that you enjoy shopping with us! We hope to welcome you back soon. - Taylan

Classificada 5 em 5 estrelas

alles aus einer hand!

ich ging als "lückenbüsser" hinein, mein mann war in einem shop,das dauerte länger, und ich ging an der weihnachtsdeko vorbei. was soll ich sagen, ging ich mit 2 stücken raus. wunderbar!

19 de novembro de 2024
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hallo Eva, vielen lieben Dank für die netten Worte! Es freut uns wirklich sehr, dass es dir bei uns gefallen hat. - TK Maxx

Classificada 1 em 5 estrelas

I was totally insulted by Staff member…

I was totally insulted by Staff member today i won’t name him at the Coventry ghallager and I shop in there all the time . There was a Tommy Hilfiger pair of glasses with ni price . I asked the staff member for a price he kept saying it designer it be £5o . I said I just want to know if it cheap I buy it so he came back saying it was £50 I left it . I found some Bennie hat all priced differently there was same one and one was priced at £9.99. I picked that one went to pay the boy stared st me for what seemed a minute checking something in his phone and then charged me £9.99. Then he said can I hold on went for ages came back and said it was £24.99. It wasn’t about paying the difference it was the principle of why he took £9.99 making out like I tampered with it. I took a picture of the price tag as you can see it never been tampered with it was the price they stuck on . I did complain to the manager and did say I thought they had to honour the price under consumer law . She said they don’t have to and gave me a refund . In the past I have been told the same item can be priced differently depending on the time they brought the item . I will be complaining to Head office I have never felt so insulted all because I thought I go for done retail therapy after a hard day at work .

11 de novembro de 2024
Opinião espontânea
logótipo da TK Maxx AT

Resposta da TK Maxx AT

Hi Ruby, thank you for your review. I'm sorry to hear about the experience that you had on this occasion. Please reach out to our customer service team on 01923 473 561 or via email to customerservice@tjxeurope.com, and we would be happy to assist you further - Sophie

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais