Tnnursery Opiniões 

1573
•
TrustScore: 4 em 5

3,8

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Classificada 4 em 5 estrelas

Love the selection of native plants here, and at good prices. Of three orders I have placed recently, two arrived in excellent shape, but one set of plants in the third order were D.O.A. I had not bo... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I ordered 2 Paw-Paw and two magnolia trees, They arrived bare root. I planted them immediately in potting soil so I could keep them moist. Six months later, no growth. If you email them they will give... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I appreciate the customer service. The Paw Paw trees I received did have signs of insect/fungus damage on the leaves, but I am hoping they survive and thrive. Just a recommendation but including a bri... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Clear web site. Good selection. Quick processing and shipping. The plants were carefully packed in a manner that protected them well during shipping. But most important: excellent product! The plant... Ver mais

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3,8

Bom

TrustScore: 4 em 5

2 mil opiniões

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3,8

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(1573)

1195 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I followed the directions to the…

I followed the directions to the letter. None of the plants took root. They all died within days.
A waste of time and money.

10 de junho de 2026
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Resposta da Tnnursery

We're sorry to hear you were disappointed.

Many bare-root perennial plants can appear inactive above ground while establishing roots and may not produce visible growth until the following spring. If the plants truly declined within only a few days, factors such as transplant shock, planting depth, drainage, extreme temperatures, or watering conditions may also have affected establishment.

We appreciate your feedback and are sorry your experience did not meet your expectations.

– Bailey
TN Nursery

Classificada 5 em 5 estrelas

Price could not be beat.

I was a bit trepidatious about ordering from a company I had never heard of before but I'm so glad I did. The plant I ordered is something I've always wanted but couldn't find locally or for a reasonable price at other online retailers. The roots arrived in a reasonable amount of time, were in great shape and I can't wait for them to grow. Thank you so much. I will shop with you again.

1 de agosto de 2026
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Resposta da Tnnursery

Thank you so much!

Classificada 5 em 5 estrelas

Love them

Love them! The maiden hair ferns have come up and the trumpet vine is doing great!

1 de agosto de 2025
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Resposta da Tnnursery

Thank you so much!

Classificada 2 em 5 estrelas

Not what I was looking for

Not what I was looking for. Did not realize little discs come that must be planted in a particular manner. Was looking for an easy way to get water lilies for my pond.

5 de julho de 2026
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Resposta da Tnnursery

We're sorry you were disappointed.

TN Nursery is a bare-root nursery, and our Water Lilies are intentionally shipped as dormant rhizomes—not mature, blooming plants. The product page includes photos of the actual rhizomes customers receive, so the product is represented accurately.

Water Lily rhizomes require time to establish after planting. Three weeks is often not enough time for dormant rhizomes to begin producing visible growth, especially depending on water temperature and growing conditions.

We appreciate your patience and hope you'll be pleasantly surprised as they become established. As a small, family-owned nursery, reviews stating the product was misleading, when the listing accurately shows what is shipped, can unintentionally harm our business.

– Bailey
TN Nursery

Classificada 1 em 5 estrelas

I was very excited when I placed my…

I was very excited when I placed my order on May15th,2026.You had droughts issues and did not. Receive order til June 15. Nothing has come up at all. Somewhere I read that in takes a year to grow??? I never heard of that. Something should have sprouted up by now! I think I have given my plants enough time to have shoots appear today is August 1st. I will call to ave a refund.

1 de agosto de 2026
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Resposta da Tnnursery

We're sorry to hear you're disappointed.

We did experience weather-related harvesting delays during part of the season, and we appreciate your patience. Many of our bare-root perennial plants spend their first growing season establishing strong root systems underground and often do not produce visible top growth until the following spring. While it may seem unusual, this is normal for many perennial species.

We understand it can be frustrating not to see immediate growth, but many of these plants are establishing below the soil and will emerge next spring.

– Bailey
TN Nursery

Classificada 5 em 5 estrelas

My delivery was great

My delivery was great. Unfortunately, after I planted my order an animal came along and dug them all up. So, I guess I won’t me enjoying the milk weed I purchased.

8 de julho de 2026
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Resposta da Tnnursery

Thank you so much!

Classificada 4 em 5 estrelas

The bee balm was sent by USPS at the…

The bee balm was sent by USPS at the time we had a heat wave. We have community mailboxes and the package was overheated. I hope the plants will sprout. Still waiting to see if they do.

13 de julho de 2026
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Resposta da Tnnursery

Sorry to hear about that! Let us know how it arrives.

Classificada 5 em 5 estrelas

Awesome

The painted Trilliums are sprouting and im really excited tyty

31 de julho de 2026
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Resposta da Tnnursery

Thank you so much!

Classificada 2 em 5 estrelas

Not impressed

Took forever to receive items, the "damp" substrate put on the roots was dry and roots had moved all around in the bag. One was DOA, the other finally leafed out and seems to be growing well

1 de abril de 2026
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Resposta da Tnnursery

We're sorry to hear you were disappointed.

If one plant has already leafed out and is growing well, that indicates the shipment itself arrived viable. Bare-root plants can establish at different rates, and if another plant failed shortly after planting, factors such as transplant shock, weather, soil conditions, or growing conditions may have affected its establishment.

We appreciate your feedback and are glad to hear that one of your plants is growing successfully. Thank you for giving our family-owned nursery the opportunity to serve you.

– Bailey
TN Nursery

Classificada 1 em 5 estrelas

Dissatisfaction has grown very well

You have all the correspondence between us on record. I gave you one star because None wasn’t an option!

It comes down to a dishonest and unethical treatment of a customer. I cannot stress enough how horrible this experience was for me! You sent me root stock that was completely ruined because you shipped it on a holiday weekend when temperatures were in the 90's. The bag containing the roots was open. The packing was completely dried out. The roots crumbled in my fingers when I attempted to separate them in order to plant them. Planting dust or bits and pieces of what was once dormant root stock was an act of the absurd!
Your response was divorced from reality. In retrospect, I should have shipped them back and told you what to do with them.
It grieves me to allow anger to overwhelm me. I lost $40 as if I took it in paper currency and cut it up into the same size pieces as the destroyed root stock!
I have also wasted far too much time on this!
For reference in the future, try using a human being to talk to customers. Try taking responsibility instead of telling people they should have paid extra for a guarantee you openly display on your web site as " guaranteed live arrival".
Try listening instead of hiding behind " policies" generated ad nauseum by some automated response mechanism!
I would not do business with this nursery again on a dare!

You may " respectfully" disagee to your hearts content. That is very easy to do when you are not on the losing end.
I reiterate that the live arrival guarantee isn't worth the effort to create it. I followed the rules and your end failed. Again, the package of root stock was open and no moisture was to be found. You don't have to be a corporate giant to play finger pointing with a customer. My review stands as written, and that was the polite version I wrote. The more direct and critical review I withheld due to inability to substitute certain words of emphasis.

5 de julho de 2026
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Resposta da Tnnursery

We're sorry you remain disappointed with your experience.

We respectfully disagree with several of the statements in your review. Our 24-Hour Live Arrival Guarantee covers plants that arrive dead or damaged in transit. It is separate from our extended Plant Protection coverage, which provides additional coverage after planting. These policies are clearly disclosed before purchase.

The timing of shipment around a holiday weekend does not mean we knowingly shipped damaged plants. We carefully package dormant bare-root plants for transit, but once they leave our nursery, carrier delays and weather conditions are outside of our control.

We also use automated responses to ensure customers receive immediate assistance, but every customer has the opportunity to have their concerns reviewed by our support team. We understand our resolution did not meet your expectations, but we acted in accordance with our published policies, which are applied consistently to every customer.

We are a small, family-owned nursery that has proudly served gardeners since 1959, and we strive to treat every customer fairly while standing behind the policies that govern live plant shipments.

– Bailey
TN Nursery

Classificada 3 em 5 estrelas

I planted as directed

I planted as directed, but none of the rhizomes have come up. I didn’t get them until mid June and the directions gave optimimal planting time as late May.

16 de junho de 2026
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Resposta da Tnnursery

We're sorry to hear you're disappointed.

Many of our bare-root rhizomes and perennial plants spend their first growing season establishing strong root systems underground. Although your planting directions mention the optimal planting period, planting in mid-June is still appropriate for many varieties, and it is common for some not to produce visible top growth until the following spring.

We appreciate your patience and hope you'll be pleasantly surprised when they emerge next season.

– Bailey
TN Nursery

Classificada 3 em 5 estrelas

I have no idea if these plants survived…

I have no idea if these plants survived though. I did receive and planted them, but none of them have shown any evidence of surviving.

For bare root like these I don't know if I should expect at least small shoots in first year

8 de junho de 2026
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Resposta da Tnnursery

We're sorry you're concerned about your plants.

For many bare-root perennial plants, it is completely normal not to see visible shoots during the first growing season. Their primary focus is establishing strong root systems underground, and many varieties do not produce top growth until the following spring.

We understand it can be concerning when you don't see immediate growth, but this is a normal part of the establishment process for many bare-root perennials. We hope you'll be pleasantly surprised when they emerge next spring.

– Bailey
TN Nursery

Classificada 3 em 5 estrelas

Poor planting instructions

Plants arrived as ordered - no issues there. I struggled with your instructions on how to plant -specifically on how to identify the crown in bare root ferns. I counted on some good instructions from you - your video does not match your written instructions (is it really hard to make a vid that follows your written instructions?) and your AI chat was a huge waste of time. Again - the plants seemed fine - customer service was the issue

25 de julho de 2026
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Resposta da Tnnursery

Thank you for your honest feedback.

We're glad to hear your plants arrived in good condition. We sincerely apologize that our planting instructions were confusing and that the video did not clearly match the written instructions. We also appreciate your comments regarding our AI support.

Your feedback is valuable, and we'll review both our written planting guide and video to make identifying the crown on bare-root ferns clearer and more consistent. Our goal is to make planting as simple as possible, and we appreciate you bringing this to our attention.

Thank you for giving TN Nursery the opportunity to serve you.

– Bailey
TN Nursery

Classificada 3 em 5 estrelas

I got the wrong items and out of 20…

I got the wrong items and out of 20 plants I ordered only 4 of them are growing I was very disappointed

1 de julho de 2026
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Resposta da Tnnursery

We're sorry to hear you were disappointed with your order.

If you received plants that were different from what you ordered, we certainly regret that experience. Many of our bare-root perennial plants also spend their first growing season establishing strong root systems underground and often do not produce visible top growth until the following spring. It is common for only some plants to emerge during the first season while others establish below the soil.

We appreciate your feedback and hope you'll be pleasantly surprised when additional plants emerge next spring.

– Bailey
TN Nursery

Classificada 5 em 5 estrelas

Great variety of native plants

The buy one get one offer with plants has helped immensely and has allowed a little wiggle room when planting since not everything planted makes it. So far, so good. The plants were well packed and arrived in a timely fashion. The variety of native plants is also great!

8 de junho de 2026
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Resposta da Tnnursery

Thank you so much!

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