Tom Hixson of Smithfield Opiniões 

703
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been purchasing meat from TH for quite a few years now. Excellent for large beef rib and brisket for the smoker. Also purchase whole sirloin or ribeye, but generally when on special offer.... Ver mais

Classificada 1 em 5 estrelas

Used Thomas hixson a lot in the past . Meat is normally very good . However I have ordered more than 3 times non -halal short ribs and get halal meat . It seems people that require halal get non con... Ver mais

Classificada 5 em 5 estrelas

I’ve always had a great experience with Tom Hixson. Delivery is consistently quick, everything arrives well packaged, and they use a reliable courier that keeps you updated every step of the way... Ver mais

Classificada 5 em 5 estrelas

I've always found Tom Hixon to offer great BBQ produce, especially their own Wagyu range. Good online ordering process, though sometimes they run out of stock quite quickly. Very good delivery servi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Talho
  2. Charcutaria delicatéssen
  3. Fornecedor de produtos à base de carne
  4. Grossista de carnes
  5. Loja de aves
  6. Produtor de alimentos

Escrito pela empresa

The World's Finest Meat Delivered. Tom Hixson of Smithfield is a third generation wholesale butcher founded in 1963 in the world famous Smithfield market, London. Tom and the team have a wealth of knowledge in meat, and work tirelessly to bring you the most exclusive and award-winning produce from the UK and around the World. Our produce can be found on the menus of some of the country’s best restaurants and we are trusted by the UK’s most talented chefs and pitmasters. We are delighted that home cook enthusiasts can also enjoy our produce with friends and family. Simply order online and receive chilled delivery to your door. Explore our range of exclusive and award winning produce including Wagyu, Ex-Dairy, Iberico, USDA and much more...


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

703 opiniões

5 estrelas
4 estrelas
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1 estrela

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4,2

Todas as opiniões

(703)

28 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The best halal beef in UK

If you are looking for halal beef, then there is none better than Tom Hixson. It is halal and non-stunned and the quality is absolutely superb. Best of all, their delivery method and packaging ensures that the meat reaches you in the best packaging possible

30 de janeiro de 2025
Classificada 2 em 5 estrelas

Potential breach of Consumer Rights Act

We ordered two Argentine Chateaubriand (Rioplatense), but were sent two tenderloin butt (lomo en trozos).

For background, we have eaten chateaubriand countless times, the consistency should be like filet, what we had contained sinews so was slightly chewy, so clearly more from the rump area particularly given the above name.

When we contacted the retailer by email they ignored us & so we called them & they argued back telling is that it was the same cut & were adamant that we had received what we ordered.

We asked them to escalate but a month later still hadn’t heard back so had to chase them a number of times only to get a negative “we are not going to resolve” response, which is a woeful level of customer satisfaction!

** UPDATE 16.01.25: Supplier has offered to issue a refund as a gesture of good will, so has ended on a good note happily. **

20 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service …

Great customer service when I contacted with a delivery query. Order arrived on time as promised, very well chilled and I’m sure will be delicious as always has been in the past.

29 de novembro de 2024
Classificada 2 em 5 estrelas

Very disappointing quality and customer service

Wagyu was cut almost as thinly as a rasher of bacon. Items were also defrosted when delivered. This information should be displayed far more prominently on the website. Information on correct storage would also be useful in the box. Very disappointing quality and customer service.

16 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome in every way (and always is)

I have purchased many items from this superb company over the years (first in around 2010) and I can confirm that IMHO their meat is the finest quality available. When cooking a special meal such as beef wellington I always order from Tom Hixson and my guests always remark how it is the finest meat they have ever tasted. I have recently ordered some Japanese Wagyu and due to the efforts of Rebecca and Emma is was delivered on time and extremely well packaged. I am sure it will be the nicest piece of meat I have ever tasted

29 de outubro de 2024

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