TotallyMoney Opiniões 

14 202
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very helpful to me build your credit file or for what deals are available to you plus really good when you've had fraudulent transactions

A empresa respondeu

Classificada 5 em 5 estrelas

I love using TotallyMoney, it helps me to keep an eye on my credit score and areas that need improving. If i want a new credit card it shows me the best on the market and also allows to see my chances... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Handy for keeping an eye on my credit score, however the loan offers I am advised of are not that good, interest rates far to high.

A empresa respondeu

Classificada 3 em 5 estrelas

Not very accurate so far, doesn’t seem to be able to pick up on monthly savings, also seems to be quite a bit behind on bills that come out of your bank? I noticed it will have an old amount from a se... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de avaliação de risco
  2. Agência de crédito

Escrito pela empresa

Our technology puts you right at the centre of your credit data, helping you make smarter decisions to take control of your finances. Use our free credit report and live credit score, along with our unique Borrowing Power and Match Factor technologies, to find the right financial products, make better financial decisions and build a stronger credit history. We believe that our technology can drive a better and fairer consumer credit market that can help you get smart with credit!

Get a better credit score

Escrito pela empresa

97% of customers recommend us to improve your credit score
Credit scores don't always feel fair. That's because they were made for lenders. Now, make yours work for you and move on up towards your goals, for free.

Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

14 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 72% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(14 202)

59 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

It is very inaccurate

It is very inaccurate , do not notice money saved in a separate pots, downgraded me by 14 points for ' missed payment" on credit card with 0 balance because their software confused non payment ( 0 balance) with missed payment.

11 de maio de 2026
Opinião espontânea
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Resposta da TotallyMoney

Thank you for taking the time to leave a review, Wojciech!

We are sorry to hear that you are unhappy with aspects of our service. It is important to note that we are not responsible for making changes to your credit score. This is done by TransUnion based on the information on your report. In regards to your savings, unfortunately our open banking partner, Bud is not able to categorise savings made into pots. We appreciate that this will prevent you from seeing an accurate depiction of your finances, however these insights are only available to you and do not impact your credit score.

All the best,

The TotallyMoney Customer Ops Team

Classificada 1 em 5 estrelas

I check my credit report every day and…

I check my credit report every day and get offered loans and credit cards and been pre approved and after going through all the hassle of filling out forms only to find you have been refused credit. But why does Totally money offer these loans knowing that you will be turned down.
Regards
Gloria

3 de maio de 2026
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Resposta da TotallyMoney

Thank you for your review, Gloria!

We're sorry to hear that your application didn't go as expected. We understand it can be disheartening when applications comes back unsuccessful.

As a broker, our goal is to provide you with products that you're most likely to be accepted for, based on the information we receive from the lender and the data we hold. It's important to note that even with pre-approval, the final decision lies with the lender, who conducts their own checks and assessments using their own criteria. To gain more insight into why your application wasn't accepted, I suggest contacting the lender directly to see if they can provide you with any further insight.

All the best,

The TotallyMoney Customer Ops Team

Classificada 1 em 5 estrelas

Bud - a shambles of a system.


I can't renew 3 connections as your system rejects my identification provided. After 2 of these attempts, as I went back to try another account, your joke of a system told me that the accounts had been reconnected!!!

But on the front screen the number of unconnected accounts remained at 9. I did succeed with one account so you have 1 star.

And once the list of banks, which you informed me you had reconnected, appeared, these banks were showing as connection expired. For goodness sake, make your mind up.

I tried to delete some of the connections, as the accounts were closed, but had to provide a reason. However the panel for the optional reason text could not be reached and the "continue" button was beneath that. I only discovered this by using the down arrow at the foot of my Android Samsung A26 phone screen. So I typed blind then hit the down arrow so I could hit continue.

Then your joke of a system informed me, there had been a problem, so the disconnection had not worked, and although the system knew the reason, your system designers decided that should be kept a secret.

Quoting what Sir Alan Sugar would have said "What a bloody mess".

25 de abril de 2026
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Resposta da TotallyMoney

Hi Richard, thank you for taking the time to leave a review.

We are sorry to hear that you have encountered an issue with our open banking system. We would like to assist with this, however we would need further information. If you have not already done so, please reach out to us at help@totallymoney.com.

Once again, we apologise for any inconvenience that this may have caused.

The TotallyMoney Customer Ops Team

Classificada 1 em 5 estrelas

Awful website

Awful website, I don’t want to log in with your stupid magic link! I cant access my email address, I created a password for a reason

15 de abril de 2026
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Resposta da TotallyMoney

Hello, Oznur.

Thank you for taking the time to leave a review, although we are sorry to hear that you have been unable to access your account through the magic link. We have recently made changes to our service to add alternative login methods. On occasion you may be asked to use a magic link or passcode to login to ensure the security of your account.

This will only happen from time to time, as after logging in using a magic link or passcode, you should then be prompted to use your email and password as normal.

Please could you contact us at help@totallymoney.com in order for us to assist with helping you regain access to your account. Once again, we apologise for the inconvenience that this has caused.

All the best,

The TotallyMoney Ops Team

Classificada 3 em 5 estrelas

Not very accurate at all

Not very accurate at all. Doesn’t pick up on monthly saving in my different pots, and says that I’m overspending and flagging it up when I have so much savings in my accounts! I wouldn’t call it a reliable source for your financial data.

9 de abril de 2026
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Resposta da TotallyMoney

Hello, May!
Thank you for your review, although we're sorry to hear about your recent experience.

Your savings insights should capture the savings you make, but these are categorised by our open banking partner, Bud, and there are some exceptions, including the one that you have mentioned, (Savings made to an account with the same bank as the connected account, including 'pots' or 'spaces). Please note, your Affordability insights data is only visible to you, so you can understand how lenders may view you. We don't send these insights to lenders. They're only for your benefit, so you can judge your own affordability before you apply for credit.

All the best,

The TotallyMoney Customer Ops Team

Classificada 1 em 5 estrelas

Very Bad Experience

Very Bad Experience, started using the platform to view and apply for possible loan or card offers. But the contact details data has been leaked and I get calls almost everyday from the past 1-2 months offering money from unsolicited companies.

16 de fevereiro de 2026
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Resposta da TotallyMoney

Hello, Vishnu!
Thank you for your review, although we're sorry to hear about your recent experience.
We take matters such as this very seriously and have a number of controls in place to prevent the loss of customer information.
So that we can investigate the matter, can you pleas get in touch with us at help@totallymoney.com.

All the best,

The TotallyMoney Customer Ops Team

Classificada 1 em 5 estrelas

Misleading “100% approval” & waste of…

Misleading “100% approval” & waste of time

My experience with Abound has been extremely frustrating and disappointing.

I was shown a “100% approved loan offer”, which naturally gave me the confidence that my application would be successful. Based on that, I went through the entire process — linking all my bank accounts, submitting payslips, and allowing a full review of my income and transactions.

I have a good repayment history and have never missed any payments, yet after several days of detailed checks and clear access to all my financial data, my application was suddenly declined due to affordability.

This is not about the rejection — lenders have their criteria — but about giving customers false hope from the beginning.

If strict affordability checks are going to override the initial decision, then showing “100% approval” is misleading and wastes people’s time. The process is long, intrusive, and emotionally stressful when you are relying on that outcome.

Please be transparent and responsible in how you present loan approvals. Don’t give people confidence in an offer that you may later withdraw.

Very disappointing experience.

23 de fevereiro de 2026
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Resposta da TotallyMoney

Thank you for the review, Surya.

We are sorry to hear about your disappointment with a recent application.
As a broker, our goal is to provide you with products that you're most likely to be accepted for, based on the information we receive from the lender and the data we hold. It's important to note that even with pre-approval, the final decision lies with the lender, who conducts their own checks and assessments using their own criteria. To gain more insight into why your application wasn't accepted, I suggest contacting the lender directly to see if they can provide you with any further insight.

The TotallyMoney Customer Ops Team

Classificada 5 em 5 estrelas

This app works flawlessly

This app works flawlessly, providing all the information you need without any issues.

26 de janeiro de 2026
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Resposta da TotallyMoney

Thank you for taking the time to share your review. We really appreciate the positive feedback.

The TotallyMoney Customer Ops Team

Classificada 5 em 5 estrelas

The app is incredibly user-friendly

The app is incredibly user-friendly, offering genuine scores and practical tips for significantly boosting your credit score. Highly recommended!

23 de janeiro de 2026
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Resposta da TotallyMoney

Thank you for taking your time to leave us a review! We are glad you are enjoying the service and will strive to continue to meet expectations.

The TotallyMoney Customer Ops Team

Classificada 5 em 5 estrelas

Best service

Best service

4 de janeiro de 2026
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Resposta da TotallyMoney

This is great to hear, Sangarappillai!

We are thrilled to know that you are enjoying the service we provide.

All the best,

The TotallyMoney Customer Ops Team

Classificada 5 em 5 estrelas

My thoughts.

Very good service and excellent customer experience.

17 de outubro de 2025
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Resposta da TotallyMoney

Thank you for your positive review, John!

We are glad to hear that you are enjoying the TotallyMoney service and appreciate the kind words about your experience.

All the best,

The TotallyMoney Customer Ops Team

Classificada 5 em 5 estrelas

Totally awesome.

This app has literally been a lifesaver,if I ever need financial help, it's the only place I need to go,they always find a way to help and with zero effort on my part. I can't praise them enough.

16 de outubro de 2025
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Resposta da TotallyMoney

This is great to hear, Mat!

We are thrilled to know that you are happy with our services, and hope this continues throughout your journey with TotallyMoney.

All the best,

The TotallyMoney Customer Ops Team

Classificada 4 em 5 estrelas

Knowing what is going on in my finances, being kept up to date.

It’s easy to navigate around to find what you need.

26 de setembro de 2025
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Resposta da TotallyMoney

This is great to hear!

We are thrilled to know that you are happy with our services, and hope this continues throughout your journey with TotallyMoney. If you have any suggestions on how to make this a 5-star experience, please contact us at help@totallymoney.com

All the best,

The TotallyMoney Customer Ops Team

Classificada 5 em 5 estrelas

Helps with making plans regarding…

Helps with making plans regarding finances

15 de setembro de 2025
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Resposta da TotallyMoney

This is great to hear, Denise!

We are thrilled to know that you are happy with our services, and hope this continues throughout your journey with TotallyMoney.

All the best,

The TotallyMoney Customer Ops Team

Classificada 5 em 5 estrelas

Totally Money is a excellent credit

Totally Money is a excellent credit reference site.
It uses Transunion and the credit score is Live.
It has helped me get my credit back to a good standing through recommending credit building credit cards etc.
Highly recommend

15 de setembro de 2025
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Resposta da TotallyMoney

This is great to hear, Dawson!

We are thrilled to know that you rate our service so highly and that you have been able to get your credit back in good standing, this is exactly what we are hoping to achieve.

All the best,

The TotallyMoney Customer Ops Team

Classificada 5 em 5 estrelas

Be fair.

Notification

22 de agosto de 2025
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Resposta da TotallyMoney

Thank you for the review, this is great to hear!

All the best,

The TotallyMoney Customer Ops Team

Classificada 5 em 5 estrelas

Far the best platform to engage with…

Far the best platform to engage with your credit file by offering meaningful insights compared to other providers. I have paid subscriptions for other services that don’t offer the same functionality or top-tier card and loan offers. I’m amazed this all comes for FREE!

23 de julho de 2025
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Resposta da TotallyMoney

This is great to hear, David!

We are thrilled to know that you rate our service so highly and that you are more than happy with our insights, this is the level of service we strive to provide for our users.

All the best,

The TotallyMoney Customer Ops Team

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