I ordered my vape, less than 3 weeks later started experiencing some issues. Got in contact with totally wicked and by the next day I had a new, and working, vape battery in my hand!!!! Incredibly hel... Ver mais
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Leia as opiniões dos outros
Visited Crewe shop today. Found young lady that served me very helpful and knowledgeable about products she was a very nice young lady who helped me with my issues I was having. Came out of shop... Ver mais
What an amazing company,my parcel was held up with Evri,I had an online chat with Jack Wilson and he was amazing, excellent customer service and was told if it wasn't there the next day they would res... Ver mais
Totally Wicked themselves are great! Their customer service when I’ve called are lovely and polite. So no problem with them! However, for their Standard Delivery - they use Evri and as per the website... Ver mais
Informações sobre a empresa
Sobre Totally Wicked
Escrito pela empresa
About Us
Established in 2008, Totally Wicked is at the forefront of vaping in the UK.
We value honesty, integrity and putting our customers first. We offer our customers only the best vaping products on the market and a whole host of UK produced and manufactured e-liquid.
Our mission is to help smokers make the switch from smoking to vaping. We have a great deal of online support as well as all of our store staff and customer service team who are trained in smoking cessation advice.
We pride ourselves in helping every smoker come off the cigarettes in a way that works for them.
Totally Wicked E-liquid and E-cigarettes
Escrito pela empresa
- Here from the Start
- Established in 2008, Totally Wicked is at the forefront of vaping in the UK. We value honesty, integrity and putting our customers first. We offer our customers only the best vaping products on the market and a whole host of UK produced and manufactured e-liquid.
- Making Vaping Simple
- Whether you need an vape kit, tank or e-liquid, our information will be precise, succinct and easy to understand.
- Something for Everyone
- Our mission is to ensure vaping is accessible to everyone. Whether you are a brand new to vaping or a vaping veteran there will be a vaping product for you.
- UK Customer Service
- We provide a UK based Customer Service team who are committed to delivering the best possible care to our customers, answering any queries you may have.
- Quality Assured
- Our vaping products are only the best, they are put through a rigorous testing regime and when we are happy that an e-cig meets our strict guidelines we are then happy to put our name on it.
Totally Wicked's Guarantee of E-Liquid Excellence
At Totally Wicked we pride ourselves on delivering to our customers only the best.
All our 'Made in UK' ranges, are made by Totally Wicked in our own facility. We know with full traceability where all our ingredients come from; they are all made to GMP standards (good manufacturing practice) and all are sourced from within the UK. We were one of the very first companies to use and continue to use pharmaceutical grade diluents and nicotine, and all our flavourings are GRAS – (generally recognized as safe) food grade.
Informações de contacto
Stancliffe St., BB2 2QR, Blackburn, Reino Unido
- 01254 692244
- info@totallywicked.co.uk
- www.totallywicked-eliquid.co.uk
Vape Subscriptions
4,6
Excelente
42 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Prompt service
We have been using totally for over 5 years now and have always received good service. We have never had any issues with our orders.
27 de setembro de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Probably not your fault but I still…bad delivery
Probably not your fault but I still have not recieved my package from every ??
30 de setembro de 2026
Resposta da Totally Wicked
Good Morning,
Thank you for taking the time to share your feedback with us. I am sorry to hear that you haven't received your recent order.
The latest tracking shows that delivery was completed yesterday however if that isn't the case please contact our customer service team who will have this resolved for you. The team can be contacted on 01254 692244 or via email on info@totallywicked.co.uk
Kind Regards
Scarlett
My order hasn't turned up 6 days after…
My order hasn't turned up 6 days after ordering
30 de setembro de 2026
Resposta da Totally Wicked
Good Morning,
Thank you for taking the time to share your feedback with us. I am sorry to hear that your order hasn't arrived - I understand how frustrating it can be when a delivery is delayed.
I've passed the detail across to our customer service team who will investigate the delay and contact you directly to have this resolved.
Kind Regards
Scarlett
Fast delivery and good prices…
Fast delivery and good prices especially when you give discount keep it up . Brilliant service
30 de setembro de 2026
Always fast efficient service to the…
Always fast efficient service to the door
Excellent service thank you
30 de setembro de 2026
Package delivered quickly in good…
Package delivered quickly in good condition following instructions
24 de setembro de 2026
Quick delivery & good choice of…
Quick delivery & good choice of flavours.
Have joined the subscription so hopefully things should work out a little cheaper👍
29 de setembro de 2026
Top notch
Orders have always been dispatched and received within 3 days of ordering and the price is much better value for money buying directly from you guys than from the local shop
29 de setembro de 2026
Excellent service
29 de setembro de 2026
Easy to place order
Easy to place order. Prompt delivery. Order exact, well packaged & advice leaflet enclosed re: promotions etc
29 de setembro de 2026
Great company to deal with good quality…
Great company to deal with good quality great customer service
28 de setembro de 2026
good experience..
I always put my order through online my delivery is quick and all items i order are complete so thankyou..
28 de setembro de 2026
Always quick delivery when I order…
Always quick delivery when I order online and love the products from Totally Wicked. I have asked previously if my free bottle of liquid could be the same as the brand I use rather than the Red Label and was told to pop it in the PayPal comment section when placing the order. Despite doing this it is very rare that I get my free bottle of liquid which does put me off ordering online sometimes.
28 de setembro de 2026
Customer satisfaction
I placed an order with Totally Wicked Imran was very helpful and very professional he told me I was entitled to a discount.
Delivery came day and half later.
Very happy customer.
Thank you.
23 de setembro de 2026
Rolling Tobacco flavour
Rolling Tobacco flavour. I have smoked for over 50 years and have decided to give up. The use of your product and this flavour has really helped.
28 de setembro de 2026
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