Visited Crewe shop today. Found young lady that served me very helpful and knowledgeable about products she was a very nice young lady who helped me with my issues I was having. Came out of shop... Ver mais
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Leia as opiniões dos outros
What an amazing company,my parcel was held up with Evri,I had an online chat with Jack Wilson and he was amazing, excellent customer service and was told if it wasn't there the next day they would res... Ver mais
Delivery Service. I have a monthly subscription which is packed in a mailing carton that whole intention is to post and fit through a letter box, but your choice of courier Evri, continue to ring the... Ver mais
Totally Wicked themselves are great! Their customer service when I’ve called are lovely and polite. So no problem with them! However, for their Standard Delivery - they use Evri and as per the website... Ver mais
Informações sobre a empresa
Sobre Totally Wicked
Escrito pela empresa
About Us
Established in 2008, Totally Wicked is at the forefront of vaping in the UK.
We value honesty, integrity and putting our customers first. We offer our customers only the best vaping products on the market and a whole host of UK produced and manufactured e-liquid.
Our mission is to help smokers make the switch from smoking to vaping. We have a great deal of online support as well as all of our store staff and customer service team who are trained in smoking cessation advice.
We pride ourselves in helping every smoker come off the cigarettes in a way that works for them.
Totally Wicked E-liquid and E-cigarettes
Escrito pela empresa
- Here from the Start
- Established in 2008, Totally Wicked is at the forefront of vaping in the UK. We value honesty, integrity and putting our customers first. We offer our customers only the best vaping products on the market and a whole host of UK produced and manufactured e-liquid.
- Making Vaping Simple
- Whether you need an vape kit, tank or e-liquid, our information will be precise, succinct and easy to understand.
- Something for Everyone
- Our mission is to ensure vaping is accessible to everyone. Whether you are a brand new to vaping or a vaping veteran there will be a vaping product for you.
- UK Customer Service
- We provide a UK based Customer Service team who are committed to delivering the best possible care to our customers, answering any queries you may have.
- Quality Assured
- Our vaping products are only the best, they are put through a rigorous testing regime and when we are happy that an e-cig meets our strict guidelines we are then happy to put our name on it.
Totally Wicked's Guarantee of E-Liquid Excellence
At Totally Wicked we pride ourselves on delivering to our customers only the best.
All our 'Made in UK' ranges, are made by Totally Wicked in our own facility. We know with full traceability where all our ingredients come from; they are all made to GMP standards (good manufacturing practice) and all are sourced from within the UK. We were one of the very first companies to use and continue to use pharmaceutical grade diluents and nicotine, and all our flavourings are GRAS – (generally recognized as safe) food grade.
Informações de contacto
Stancliffe St., BB2 2QR, Blackburn, Reino Unido
- 01254 692244
- info@totallywicked.co.uk
- www.totallywicked-eliquid.co.uk
Vape Subscriptions
4,6
Excelente
42 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always very good and very helpful with…
Always very good and very helpful with a very fast delivery
1 de outubro de 2026
Great vapes
29 de setembro de 2026
Excellent customer service!
Shout out to the amazing customer service team! 🙌 I messed up my order, but they stopped the delivery via online chat straight away. The next day, they helped me sort out a replacement, and my new vape juice arrived in just 2 days. They were so helpful—thanks a million for saving the day!
1 de outubro de 2026
Opinião espontânea
everything ok apart from not getting…
everything ok apart from not getting the two bottles off liquid which i thought would have been in the package disappointed as i was looking forward to try them out thanks
1 de outubro de 2026
No problems with the products and so…
No problems with the products and so easy to order. The only issue is Evri who rarely knock on the door so I'm unaware that they have left my order somewhere in the garden.
5 de outubro de 2026
Always more than helpful
Always more than helpful, service is always with a smile and a chat. Excellent staff and very knowledgeable.
5 de outubro de 2026
Opinião espontânea
Good service always on time
Good service always on time, easily contacted and easy to change orders.
30 de setembro de 2026
Easy to use and present experience
28 de setembro de 2026
10/10 !!
Have used totally wicked uk for some time now and they’re a great honest reliable company !
30 de setembro de 2026
Prompt service
We have been using totally for over 5 years now and have always received good service. We have never had any issues with our orders.
27 de setembro de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Probably not your fault but I still…bad delivery
Probably not your fault but I still have not recieved my package from every ??
30 de setembro de 2026
Resposta da Totally Wicked
Good Morning,
Thank you for taking the time to share your feedback with us. I am sorry to hear that you haven't received your recent order.
The latest tracking shows that delivery was completed yesterday however if that isn't the case please contact our customer service team who will have this resolved for you. The team can be contacted on 01254 692244 or via email on info@totallywicked.co.uk
Kind Regards
Scarlett
My order hasn't turned up 6 days after…
My order hasn't turned up 6 days after ordering
30 de setembro de 2026
Resposta da Totally Wicked
Good Morning,
Thank you for taking the time to share your feedback with us. I am sorry to hear that your order hasn't arrived - I understand how frustrating it can be when a delivery is delayed.
I've passed the detail across to our customer service team who will investigate the delay and contact you directly to have this resolved.
Kind Regards
Scarlett
Fast delivery and good prices…
Fast delivery and good prices especially when you give discount keep it up . Brilliant service
30 de setembro de 2026
Always fast efficient service to the…
Always fast efficient service to the door
Excellent service thank you
30 de setembro de 2026
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