I ordered toys off of Toys R Us Express shipping my order never came. Australian post lost my order. Toys R Us was not at fault they did there part by shipping my items quickly and efficiently. When... Ver mais
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Leia as opiniões dos outros
Toys R Us have been amazing to deal with. I had an issue that was out of their control that they dealt with immediately and rectified the problem. They were super helpful from start to finish and I wi... Ver mais
Website was easy to order from. Unfortunately I missed my delivery and it went to the post office and was returned to sender. Staff member Gem at Toys r Us was extremely helpful in resending my order... Ver mais
I ordered a large item which arrived quickly, however had a panel broken. The staff not only actioned it quickly, Gem was able to cc’ me into correspondence with the American factory and have a new pa... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
ToysRUs Australia is the ultimate destination for kids, big & small! You'll find dolls, action figures, learning & building toys & more.
Informações de contacto
(Postal) Box 4310, 3164, Dandenong South, Austrália
- www.toysrus.com.au
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great product easy to order online and…
Great product easy to order online and fast postage
Product was exactly as described and…
Product was exactly as described and arrived super quick. Very happy
Disgusting customer service
Ordered a bike for my daughter's bday on 16th Feb 2021, the discretion said it would be sent within 2-4 working days, it is now the 1st March my daughter's bday is less then a week with no bike in sight, no confirmation of shipping, I have sent emails and called it just rings to a voicemail. Disgusting customer service! Gonna have one very unhappy little girl on her bday since I can't even get my money intone to buy her a new one
Super fast service and excellent…
Super fast service and excellent quality products
Great service and product
I couldn’t believe how quickly my order arrived. The item I ordered was exactly as described.
Love Toys R Us
Great array of products that are well priced and the speed of delivery was outstanding.
Highly recommended!
Great service and quick delivery time! Very happy with my purchase/experience and will definitely buy from again. Highly recommended!
Pop Vinyl was delivered damaged and opened
Ordered a pop vinyl off their eBay page, came very fast, but the box had dents all over it when it arrived because they didn’t put anything in the box to protect it (just some paper to stop it from moving freely in the box).
Also noticed the bottom of the box was already popped open and there was dust all over the pop and a big brown mark on the back of his head, this pop has definitely been out of the box and is in no way a collectable condition. So I won’t be buying pops online from toys r us anymore.
These guys are amazing
These guys are amazing! I bought Godhand Ultra Bladeless Nippers for LESS THAN HALF PRICE of what they were going for at most Hobby shops. Included free postage and they delivered them within two days of my placing the order. Doesn't get any better than that. Highly recommended!
SUPERNATURAL CHEVY IMPALA 1/24 MODEL
This item was evreything I hoped it would be it arrived well packaged and post was extremely fast it was a very good price also for this model and size
My experience couldn't have gone betterand in the words of Dean Winchester "Your Awesome "
Gods hand nippers they are what they are named fantastic nippers
They do as they are named fantastic on plastic parts for models
Hi I love something with you guys…
Hi I love something with you guys thanks again so much
Very fast delivery and great packaging…
Very fast delivery and great packaging and product.
Absolutely disgusting customer service!!
Beware of shopping with toys r us online. The customer service is absolutely disgusting. I dealt with Tom who provided false information and lied about receiving emails. I cancelled orders, following Toms advice , the orders were then sent to me and now toys r us won’t cover return post costs. The worst customer service I’ve ver received. Shame on you toys r us!!
Toys R Us Not interested in customers just shipping garbage that doesn't work and taking the money.
Another brand that used to be good now taking advantage of customers non-stop with inferior products, exorbitant prices and zero replacement, warranty or service response. Toys R Us Don't buy if you don't want to get RIPPED OFF!
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