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Transcat Opiniões 

1460
•
TrustScore: 1.5 em 5

1,5

Serviço técnico
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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I had 2 requirements, written into the PO. They missed both requirements. I asked to have the QM reach... nothing. Had to ship back the artifact, still inept handling. For a 17025 Accredited c... Ver mais

Classificada 1 em 5 estrelas

Worst experince so far. Accelerometers sent out for calibration, it was delayed 4 times at least. When asked why it was taking too long. They stated that they were waiting for Manufacturer specs. Spec... Ver mais

Classificada 1 em 5 estrelas

Worst people ever.. had us wire the money saying they don’t accept credit for international transactions then we wire the money and they refuse to complete our order. Poor customer service she was tal... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Awful customer service. Reached out several times months ahead for calibration services and Transcat was not responsive. Ended up scheduling the day the equipment was due and technician did not show... Ver mais

Informações sobre a empresa

  1. Serviço técnico
  2. também em
  3. Fornecedor de instrumentos de medição

Escrito pela empresa

At Transcat, we are the global leader in test and measurement equipment and calibration services for highly technical industries, including life sciences, power generation, aerospace and defense, manufacturing, food and beverage production, and more. We provide quality calibrations from our headquarters in Rochester, NY and through our multiple commercial calibration/repair labs throughout North America (accredited to ISO 17025:2017 through ANAB). We offer in-lab and on-site calibration services in a variety of service levels – so you receive the calibration specific to your quality needs. We also offer compliance, validation, and analytical services to ensure customer equipment is performing as required to keep operations compliant. As a leading distributor of test and measurement equipment, we ensure our customers have access to more than 100,000 products from over 500 manufacturers. Our product portfolio enables our customers to measure and calibrate a variety of parameters and we represent the industry’s leading brands, such as Fluke, Megger, Keysight, Teledyne FLIR, and Druck, to name a few. Plus, our exclusive new instrument calibration program guarantees that the equipment purchased from Transcat is ready-to-use from the point of purchase. Along with new equipment, we also offer rental equipment for an efficient and cost-effective solution. Customers can rely on the quality of our services and the breadth of our technical product offering to maintain accuracy in their operations. Transcat: by any measure, a better choice.

Informações de contacto

1,5

Muito mau

TrustScore: 1.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,5

Todas as opiniões

(1460)

4 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

excellent service

The customer service was very good, and the ship was really fast so I have now my stuff, I don't have any problem with my items and also the price is very affordable.

6 de novembro de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

Wish I could give 0 stars

Wish I could give 0 stars. Horrible customer service. Would not respond to voicemail or email. Do not understand the products they sell. Save yourself the aggravation and frustration and order from someone else.

3 de novembro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

When i called to order this tool

When i called to order this tool, they new who i was and had all my info
ready, The item was in stock and shipped on time.
Thank you for being there and handling my order in and professional
manner, I have always had a good experience and would recommend
Transcat to anyone.

26 de outubro de 2017
Opinião espontânea
Classificada 4 em 5 estrelas

Started slow, but going smoothly now.

Starting off early in the year, had a few issues with pricing for our equipment calibration. I was not informed up front that if I had numerous pieces of equipment to be calibrated that the price would be less.

Then through trial and error discovered that not all test locations can calibrate all the equipment sent in. Once we found which lab could do everything, It has gone very well.
We will continue using Transcat for our calibrations and purchases.

26 de outubro de 2017
Opinião espontânea
Classificada 2 em 5 estrelas

The mfg of the product ordered thru …

The mfg of the product ordered thru Transcat had scheduled a move which delayed our shipment by months. We were not aware of this until it had happened. There should have more communication up front that the lead time was inaccurate and would be extended due to the relocation.

26 de outubro de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

I had a problem with a connector …

I had a problem with a connector between the computer and the Megger. I spoke with customer service who ignored me for two days. I contacted the customer service manager and she took care of me immediately. She was extremely helpful.

26 de outubro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

I appreciate the excellent service we …

I appreciate the excellent service we have always received from Transcat through several years. We always have this company as one of our reliable and professional suppliers. No reservations so far, I recommend this company to anyone. Francisco Perez / General Manager / ATEQ Corp. SA de CV / Queretaro, MX.

24 de outubro de 2017
Opinião espontânea

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