I had 2 requirements, written into the PO. They missed both requirements. I asked to have the QM reach... nothing. Had to ship back the artifact, still inept handling. For a 17025 Accredited c... Ver mais
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Leia as opiniões dos outros
Worst experince so far. Accelerometers sent out for calibration, it was delayed 4 times at least. When asked why it was taking too long. They stated that they were waiting for Manufacturer specs. Spec... Ver mais
Worst people ever.. had us wire the money saying they don’t accept credit for international transactions then we wire the money and they refuse to complete our order. Poor customer service she was tal... Ver mais
A empresa respondeu
Awful customer service. Reached out several times months ahead for calibration services and Transcat was not responsive. Ended up scheduling the day the equipment was due and technician did not show... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Transcat, we are the global leader in test and measurement equipment and calibration services for highly technical industries, including life sciences, power generation, aerospace and defense, manufacturing, food and beverage production, and more. We provide quality calibrations from our headquarters in Rochester, NY and through our multiple commercial calibration/repair labs throughout North America (accredited to ISO 17025:2017 through ANAB). We offer in-lab and on-site calibration services in a variety of service levels – so you receive the calibration specific to your quality needs. We also offer compliance, validation, and analytical services to ensure customer equipment is performing as required to keep operations compliant. As a leading distributor of test and measurement equipment, we ensure our customers have access to more than 100,000 products from over 500 manufacturers. Our product portfolio enables our customers to measure and calibrate a variety of parameters and we represent the industry’s leading brands, such as Fluke, Megger, Keysight, Teledyne FLIR, and Druck, to name a few. Plus, our exclusive new instrument calibration program guarantees that the equipment purchased from Transcat is ready-to-use from the point of purchase. Along with new equipment, we also offer rental equipment for an efficient and cost-effective solution. Customers can rely on the quality of our services and the breadth of our technical product offering to maintain accuracy in their operations. Transcat: by any measure, a better choice.
Informações de contacto
35 Vantage Point Dr, 14624, Rochester
- 800-800-5001
- sales@transcat.com
- www.transcat.com
1,5
Muito mau
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent
Excellent, quote was sent immediately, ordered parts within 1hr.
20 de novembro de 2017
Opinião espontânea
It was easy to order
It was easy to order, the only thing I was not able to do - edit shipping address after placing the order, for some reason it changed to billing address after I edited credit card data.
18 de novembro de 2017
Opinião espontânea
Transcat has a wide variety
Transcat has a wide variety, good prices, excelent customer service. I would recommend them any time.
17 de novembro de 2017
Opinião espontânea
Good customer service
Good customer service, product arrive nicely packaged and quick.
17 de novembro de 2017
Opinião espontânea
Delivery sucks.
15 de novembro de 2017
Opinião espontânea
Very good service.
15 de novembro de 2017
Opinião espontânea
would have been 5 stars
would have been 5 stars but delivery time was longer than anticipated.
14 de novembro de 2017
Opinião espontânea
I have interacted with Transcat through …
I have interacted with Transcat through the last 3 companies I have worked for spanning 20 years. The last purchase was a fluke 754 with a free pressure module. This "extra" made the difference selling the purchase to management. Once the PO was cut the delivery was timely.
14 de novembro de 2017
Opinião espontânea
Used to purchase this item from another …
Used to purchase this item from another vendor. Not only was the pricing less, the delivery was much faster.
14 de novembro de 2017
Opinião espontânea
Transcat
Transcat, Inc has excellent service, a very user friendly website, email responses are done quickly and efficiently. Highly recommend.
13 de novembro de 2017
Opinião espontânea
Communication is excellent
Communication is excellent. I'm always informed if there's a delay on my tools, if the tools needs to be repaired and send to vendor. Transcat even notifies me when a tool fails calibration and offerer to purchase a replacement tool.
11 de novembro de 2017
Opinião espontânea
They are fast friendly and knowable
11 de novembro de 2017
Opinião espontânea
Overall good experience.
10 de novembro de 2017
Opinião espontânea
Fast feedback on quoted items and great …
Fast feedback on quoted items and great response on order.
9 de novembro de 2017
Opinião espontânea
Always charging services to wrong P/O …
Always charging services to wrong P/O number .
9 de novembro de 2017
Opinião espontânea
This has been the best company to deal …
This has been the best company to deal with!
I like that it is in North America and when you call to order or for support, you are talking to someone in North America!
THAT is a HUGE deal for me as I no longer want my personal information to be at outsourced locations!
Also, they got my equipment to me way ahead of schedule. One always likes that, now don't we!
9 de novembro de 2017
Opinião espontânea
It was a very easy experience to buy …
It was a very easy experience to buy from Transcat. Shipping time was quick.
8 de novembro de 2017
Opinião espontânea
Great Company!! Nice people
Very freindly, very organized, very responsive!! I would recommend their services to anyone.
8 de novembro de 2017
Opinião espontânea
3rd party issues still a little slow …
3rd party issues still a little slow but improving.
8 de novembro de 2017
Opinião espontânea
Excellent Customer Service
Excellent Customer Service. Quotes are usually in my hand within a few ours of request. Customer Service (Willy) is very helpful.
Thank-you
Paul stringer
8 de novembro de 2017
Opinião espontânea
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