I had 2 requirements, written into the PO. They missed both requirements. I asked to have the QM reach... nothing. Had to ship back the artifact, still inept handling. For a 17025 Accredited c... Ver mais
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Leia as opiniões dos outros
Worst experince so far. Accelerometers sent out for calibration, it was delayed 4 times at least. When asked why it was taking too long. They stated that they were waiting for Manufacturer specs. Spec... Ver mais
Worst people ever.. had us wire the money saying they don’t accept credit for international transactions then we wire the money and they refuse to complete our order. Poor customer service she was tal... Ver mais
A empresa respondeu
Awful customer service. Reached out several times months ahead for calibration services and Transcat was not responsive. Ended up scheduling the day the equipment was due and technician did not show... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Transcat, we are the global leader in test and measurement equipment and calibration services for highly technical industries, including life sciences, power generation, aerospace and defense, manufacturing, food and beverage production, and more. We provide quality calibrations from our headquarters in Rochester, NY and through our multiple commercial calibration/repair labs throughout North America (accredited to ISO 17025:2017 through ANAB). We offer in-lab and on-site calibration services in a variety of service levels – so you receive the calibration specific to your quality needs. We also offer compliance, validation, and analytical services to ensure customer equipment is performing as required to keep operations compliant. As a leading distributor of test and measurement equipment, we ensure our customers have access to more than 100,000 products from over 500 manufacturers. Our product portfolio enables our customers to measure and calibrate a variety of parameters and we represent the industry’s leading brands, such as Fluke, Megger, Keysight, Teledyne FLIR, and Druck, to name a few. Plus, our exclusive new instrument calibration program guarantees that the equipment purchased from Transcat is ready-to-use from the point of purchase. Along with new equipment, we also offer rental equipment for an efficient and cost-effective solution. Customers can rely on the quality of our services and the breadth of our technical product offering to maintain accuracy in their operations. Transcat: by any measure, a better choice.
Informações de contacto
35 Vantage Point Dr, 14624, Rochester
- 800-800-5001
- sales@transcat.com
- www.transcat.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The onsite service was flawless
The onsite service was flawless. The technicians were very professional and knowledgeable. However on the items taken back to the labs - there was some lack of communication to the end user (myself). Apparently, there were some issues with the Purchase Order and the items were being held back. I was not informed of this conflict, I only knew that we weren't receiving the items back in a timely fashion as we normally had been in the past years.
Good job Transcat
Calibrated force gage and accessories
Received as described within the estimated delibery time.
Order was processed quickly and …
Order was processed quickly and professionally. Equipment was in great shape and operated as required a bit spendy, but worth the reliability.
I am completely satisfied
Kevin Black ⭐️⭐️⭐️⭐️⭐️
Hello this was first time dealing with transcat and my sales rep was Kevin Black he was knowledgeable and helpful. Somehow in the billing department there was a mix up so after 15 or so days of not receiving it or hearing from them I e-mailed Kevin and he straightened out problem and got it here ASAP! It seams to work great and I am very happy!
Received Excellent service and a prompt …
Received Excellent service and a prompt response.
Transcat Fixes Their Mistakes
Though the wrong instrument was sent to us, Transcat worked with us on easily returning the incorrect product and refund.
Quick response from online chat
Quick response from online chat, goods delivered in good condition.
Fast quote and promised delivery date …
Fast quote and promised delivery date was met!
Ordering process went well with the …
Ordering process went well with the exception of first credit card authorization amount which was wrong but corrected later.
Transcat Services
Transcat Services are excellent and their staff are very courteous and always willing to help in any they can.- Prakash
Not the correct part.
Rented a camera
Rented a camera. Battery was fully charged the night before. Battery died after one picture! Useless.
Order shipped out right away
Order shipped out right away! No problem with order and received it very quickly. Definitely will buy from again.
Excellent support and service
Excellent support and service! Was very easy to not only order but, track the shipment as well. My company will be using your services again.
son quick in response and good in …
son quick in response and good in service
Inside Sales
Quote back in timely fashion. Ease of doing business very good.
Easy ordering thru the website
Easy ordering thru the website, quick shipping and great ratio quality / price !
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