I had 2 requirements, written into the PO. They missed both requirements. I asked to have the QM reach... nothing. Had to ship back the artifact, still inept handling. For a 17025 Accredited c... Ver mais
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Leia as opiniões dos outros
Worst experince so far. Accelerometers sent out for calibration, it was delayed 4 times at least. When asked why it was taking too long. They stated that they were waiting for Manufacturer specs. Spec... Ver mais
Worst people ever.. had us wire the money saying they don’t accept credit for international transactions then we wire the money and they refuse to complete our order. Poor customer service she was tal... Ver mais
A empresa respondeu
Awful customer service. Reached out several times months ahead for calibration services and Transcat was not responsive. Ended up scheduling the day the equipment was due and technician did not show... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Transcat, we are the global leader in test and measurement equipment and calibration services for highly technical industries, including life sciences, power generation, aerospace and defense, manufacturing, food and beverage production, and more. We provide quality calibrations from our headquarters in Rochester, NY and through our multiple commercial calibration/repair labs throughout North America (accredited to ISO 17025:2017 through ANAB). We offer in-lab and on-site calibration services in a variety of service levels – so you receive the calibration specific to your quality needs. We also offer compliance, validation, and analytical services to ensure customer equipment is performing as required to keep operations compliant. As a leading distributor of test and measurement equipment, we ensure our customers have access to more than 100,000 products from over 500 manufacturers. Our product portfolio enables our customers to measure and calibrate a variety of parameters and we represent the industry’s leading brands, such as Fluke, Megger, Keysight, Teledyne FLIR, and Druck, to name a few. Plus, our exclusive new instrument calibration program guarantees that the equipment purchased from Transcat is ready-to-use from the point of purchase. Along with new equipment, we also offer rental equipment for an efficient and cost-effective solution. Customers can rely on the quality of our services and the breadth of our technical product offering to maintain accuracy in their operations. Transcat: by any measure, a better choice.
Informações de contacto
35 Vantage Point Dr, 14624, Rochester
- 800-800-5001
- sales@transcat.com
- www.transcat.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I did not have the requested equipment …
I did not have the requested equipment in time for a scheduled contract. This was caused by a lack of follow-up on my request by the sales staff.
Polite and knowledgeable
Material got out quick almost shipped …
Material got out quick almost shipped to wrong branch, but all turned out ok. Still not sure who my point of contact is not into sales @ anywhere places.
Right price
Right price, right product, easy to do business with. I would use this site again
The Rochester team was very helpful.
Darae Parrish was very helpful.
Transcat sales and Willie Person are …
Transcat sales and Willie Person are always helpful and pleasant to work with. I like doing business with them and I'm thankful for their help when ever I have a question.
Easy to order and great delivery
Easy to order and great delivery! Keep up the great quality of customer service.
quick turn around and great help …
quick turn around and great help finding what I needed.
Great service as always
Great service as always, great job for Melissa
Easy website,
I have had a great experience with …
I have had a great experience with everyone I have dealt with. From the calibration side to sales and everything in between.
Excellent Service
Judy S is the best CSR to work with. Always prompt with information and quotes. Product ships quickly and is a great value.
Easy to order and was informed …
Easy to order and was informed throughout the order process.
The representative from Transcat that …
The representative from Transcat that assisted me was Monet. She was very helpful at getting me what I needed. The item was shipped that day and I had it the following day. Great service every time dealing with Transcat.
Not great
Not great. Picture of wanted item is a little misleading as to what's included. When I called, the rep was not able to provide information about the different kits (they had no pictures) he told me to google them to find out what I needed... You know what happens when you google things? it takes you to websites that allow you to buy them. I won't actively seek transact
to make purchases.
Great service
Great service. Quick response: excellent inside sales team .
Melissa Hill
Melissa Hill, was excellent to deal with and communicated well throughout the process.
No complaints with any portion of the …
No complaints with any portion of the purchase. Excellent transaction with a top notch web site.
Chris Baxter was particularly helpful …
Chris Baxter was particularly helpful and very easy to work with.
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