Travel Buddy UK Opiniões 

208
•
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Travel Buddy offers truly personal service. They take the time to understand your needs, and every detail they provide is friendly, accurate, and tailored to your trip. A wonderful experience from sta... Ver mais

Classificada 5 em 5 estrelas

We had a wonderful experience with Travel Buddy. They were really responsive and knowledgeable. There was plenty of communication all along the way and we felt confident and relaxed about all the tiny... Ver mais

Classificada 5 em 5 estrelas

April at Travel Buddy goes and above and beyond with her service and attention to detail. We have had two amazing tailor-made holidays from Buddy Travel and have just booked another trip for this year... Ver mais

Classificada 5 em 5 estrelas

We made an enquiry for a safari and were given a number of fantastic options. April built a bespoke package for us and was very responsive to messages. Everything was really clear and we now cannot w... Ver mais

Informações sobre a empresa

  1. Agência de viagens

Escrito pela empresa

At Travel Buddy, we believe that every journey should be as unique as the traveller taking it. With years of experience and multiple industry awards, we’ve earned a reputation as specialists in villa rentals and tailor-made package holidays. Our handpicked collection of villas spans some of the world’s most stunning destinations—each one selected for its quality, charm, and comfort. Whether you're planning a romantic escape, a family adventure, or a group getaway, we work closely with you to craft a holiday that fits your style and needs perfectly. But we don’t stop at villas. Travel Buddy also offers expertly curated city breaks, luxury and adventure cruising, and fully tailor-made holidays that put you in control. Whether you’re dreaming of a weekend exploring Europe’s great capitals, sailing the Mediterranean in style, or designing a once-in-a-lifetime itinerary from scratch, we’re here to make it happen. What sets us apart is our personal touch. Our dedicated team provides expert advice, insider knowledge, and round-the-clock support to ensure a seamless travel experience from start to finish. Travel Buddy isn’t just a travel agency—it’s your trusted partner in creating unforgettable memories, one exceptional trip at a time. Travel Buddy UK when selling travel arrangements is a trading name of Co-op Travel Services Ltd. Travel Buddy UK is an Accredited Body Member of Co-operative Travel Consortium. (ABTA P8585, ATOL 12904).


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

208 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(208)

32 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

April was really helpful

April was really helpful, checking dates and prices for us. We booked with her and during the process, she was very informative about the hotel and the island. She advised that she had been to the hotel and how lovely it was, which was brilliant!

14 de fevereiro de 2026
Classificada 5 em 5 estrelas

fantastic service

i contacted them on a Friday , had first contact friday night , arranged a conversation Saturday and all sorted in one conversation. fantastic service

24 de janeiro de 2026
Classificada 5 em 5 estrelas

Booked our Honeymoon

I felt April was informative and helpful, I had lots of questions, as it was for our honeymoon.
The main bonus for me was I didn’t feel pressured to book, a lot of travel agents bombard you with messages ‘are you ready to book’ ‘the deal will go’ and I really don’t like that. I will definitely book again x thanks Michelle

16 de janeiro de 2026
Classificada 5 em 5 estrelas

Efficient

An easy, friendly efficient company to deal with I have now booked the holiday of My dreams. I would not hesitate in recommending them

25 de novembro de 2025
Classificada 5 em 5 estrelas

Fantastic service

Fantastic service from April at the team. Easy to contact more than happy to help. Took care of all the admin and details. We had to change flights after booking and a simple message it was completed for us .

19 de outubro de 2025
Classificada 5 em 5 estrelas

Fantastic customer service

Fantastic customer service, super friendly and very knowledgeable!
Would highly recommend and will definitely be booking future holidays with Travel Buddy😊

3 de outubro de 2025
Classificada 5 em 5 estrelas

Very professional & friendly!

This was my first time booking a trip with Travel Buddy. Communication was quick and informative from the get-go, which was really helpful to find the best dates to travel and routes to take etc. I felt that my preferences were listened to and the suggested trips suited what we were looking for. A special thanks to April, for being professional, friendly, and making the first part of planning our honeymoon so smooth.

23 de setembro de 2025
Classificada 1 em 5 estrelas

If you want efficiency go elsewhere

Our details were not correct. I was passed from pillar to post everytime I dialled a number I was given; starting with the telephone number on my booking confirmation. Eventually on the third number I spoke to someone who appologised and said they would get a confirmation through with the correct details. Here I am a week later still waiting a correct confirmation. What I am waiting for is important because what they have confirmed does not tie up with the informationon on the passport!!

Thank you for reply.It seems you are inaccurate with your reply because when I first spoke to you, you agreed that the original DOB you had been given was correct and that the mistake was made on the confirmation of order. When you mentioned a new confirmation of order was to be sent at no time did you mention it would take longer than the original confirmation and why. As regards to accussing me of being discouteous that is way off the mark becuase at no time during our two telephone conversations have I raised my voice or been rude. To difuse the situation I said we are going to have to agree to disagree, but it seems you want to continue this awful situation and accuse your customer of something he has not done which I find discourteous and very unprofessional.

31 de julho de 2025
logótipo da Travel Buddy UK

Resposta da Travel Buddy UK

Your recent review contains several inaccuracies which we must address.

The incorrect booking details originated from the information we were provided with at the time of reservation. These errors were flagged in the confirmation emails we sent directly to you.
Our emails however, very clearly display our telephone number and email address at the top and again in the signature, for the express purpose of allowing you to correct any mistakes immediately, as is also outlined in that email.

It is important to acknowledge that you did not make contact with ourselves at any stage to rectify this issue, instead repeatedly calling the tour operator who is not responsible for amending your booking.
This caused delays and meant we were only made aware of your dissatisfaction once the operator passed on your messages to ourselves.
The moment we became aware, we emailed you directly requesting you call us so we could resolve the matter.

We are still waiting for your updated confirmation details, without which we cannot issue revised documentation.
As stated previously, amendments are processed by designated teams both within our company and by the operator, and these must follow proper procedure.

Instead of contacting us directly, even now, to discuss the confirmation you are waiting for, you have chosen to post this review instead - which is both disappointing and unjust.

Your 1-star review does not accurately reflect the service we have provided. We acted promptly and in line with correct procedures once the matter was brought to our attention, and it is regrettable that you chose to leave such a review while speaking to our staff in a manner that was discourteous and unacceptable.

Classificada 5 em 5 estrelas

April and her team go above and beyond…

April and her team go above and beyond to make sure you find your dream trip.

28 de julho de 2025
logótipo da Travel Buddy UK

Resposta da Travel Buddy UK

Thank you for your kind words and for taking the time to share your positive experience. We’re so pleased to hear you were happy with our service, and we look forward to welcoming you again in the future.

Classificada 5 em 5 estrelas

I have booked several holidays with…

I have booked several holidays with travel buddy and have always appreciated the personal touch while dealing with April or Darren, you don't get that with any other holiday sales company.

23 de julho de 2025
logótipo da Travel Buddy UK

Resposta da Travel Buddy UK

We truly appreciate your positive review. Your feedback means a lot to us, and we’re delighted that you had such a great experience with our team.

Classificada 5 em 5 estrelas

April was amazing at arranging our…

April was amazing at arranging our holiday & very honest about things as we needed several flights, several hotels & several transfers. Would definitely recommend, the booking process was a dream. Fingers crossed all goes as smooth when we are actually there.

20 de julho de 2025
logótipo da Travel Buddy UK

Resposta da Travel Buddy UK

Thank you for your lovely review! We’re thrilled to know you were happy with your experience, and we’ll be sure to share your comments with the team.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais