Travomint UK Opiniões 

24
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Booked my flights to the U.S. at a bargain price which I haven't paid for 5 years! Contacted the company when Virgin changed my flight schedule, which would have been a 6 hour layover for me and Tr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service- George on chat sorted me out in seconds when I lost vital information and the service overall dealt with my complex travel issues really well. ( issues all of my own making, I hasten to... Ver mais

Classificada 5 em 5 estrelas

Great service from Easton. Called when he said he would and sorted all the issues with our flight changes including rebooking seats. Nothing was a problem. Very polite and helpful. Would definitely re... Ver mais

Classificada 5 em 5 estrelas

Its my one of the best experience to travel with Travomint. They take care of their passengers very well with good food and the hotel facility which they provide is absolutely fantastic. Thank You Tr... Ver mais

Informações sobre a empresa

  1. Viagens e férias

Informação fornecida por diversas fontes externas

Travomint is one of the best travel Company for booking flight tickets, hotel booking, booking car, rental in very cheap price. Travomint is United States based company, head office of Travomint in Virginia, Herndon. Travomint offers hundred percent reliable services to customers.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

24 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(24)

4 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

charged me twice- very unprofessional do not trust

charged me twice, I'm a student and went beyond my overdraft and they said it may take one week to refund. When asking for compensation because I was not being able to pay rent and inducing a fine the man became rude and said that the manager would say the exact same even though he couldn't get his manager on the phone. Requested a call back for the manager but doubt that will happen. What an awful company.

27 de novembro de 2017
Opinião espontânea
logótipo da Travomint UK

Resposta da Travomint UK

Dear Faria,

Thank for your Feedback.We apologies for your inconvenience.

One thing which we will like to inform you that,You card was double Charge For Amt GBP-401.97 GBP on 21st Nov due to System Glitch.Just to inform you it usually happens when passenger perform some activities simultaneous.

We received your complaint regarding double charge on 25th Nov-17 and reviewed and verified your complaint,And then we processed refund on very next day 26th Nov-17 for amt GBP- 401.97 in the same card.

Thanks for raising such issues with us, we are committed to resolve our customer relate issues on priority basis.


Thanks

Classificada 5 em 5 estrelas

Great service

Great service- George on chat sorted me out in seconds when I lost vital information and the service overall dealt with my complex travel issues really well. ( issues all of my own making, I hasten to add) Only minor problem on some chats was that the connection was lost part way through, but we always managed to re connect and continue with the same advisor. Will definitely use Travomint when I next travel.

24 de agosto de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

At first sight the website seems great …

At first sight the website seems great and the price is the best, but in reality "if it's too good to be true, then it probably is". After you have "booked" your flight with them, which means you already gave them your payment information, they will want you to email them some documents. How often do you have to scan your ID and credit card and send the photocopies to an email to finish payment, especially for booking a flight? Exactly! After you get an "agency confirmation" code you can check on the airline's website that flight was booked, but is put on hold as it will never be paid for. They will keep calling you, showing how desperate they want to get your information. Therefore, they will take anything and everything from you while giving you nothing.

Also, they are quite clever in posting a lot of false reviews. They additionally go by the name Traveloes. Best to book with a well known travel agent or directly with the airline, even if you have to pay more.

2 de agosto de 2017
Classificada 1 em 5 estrelas

Disaster: they cancelled our booking without any notification whatsoever

Arrived on JFK well on time, expecting a pleasant KLM flight to Amsterdam. At check-in, it turned out that our reservation had been cancelled, which we knew nothing about.

Travomint hadn't mentioned ANY of this: in my inbox they had sent a 'Booking confirmed' email, and they even had me sign and scan some documents to confirm my payment information, which they then positively confirmed per email.

Worse, when I called them from JFK, the customer service agent did nothing and just told me that the booking had been cancelled, and falsely stated that I received an email about this.

Because of this, had to pay $4500 for 2 single tickets on the spot, which I will certainly attempt to recouping from Travomint. Avoid this company if you want to feel secure about your booking.

31 de julho de 2017
Opinião espontânea

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