In addition to providing a solid product at a really affordable rate, their support is absolutely top tier. When working with them via chat, you're not speaking to some AI chatbot or someone who can o... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
In addition to providing a solid product at a really affordable rate, their support is absolutely top tier. When working with them via chat, you're not speaking to some AI chatbot or someone who can o... Ver mais
A empresa respondeu
Lisa from Twigby just gave me an awesome experience with customer service. I reached out in the chat box, and she was super quick to respond. She was professional, super helpful and had my problem re... Ver mais
A empresa respondeu
I usually don't like having to use a Chat for communication with a business, but I have done so with this one a few times and have had surprisingly easier and more effective results that with many oth... Ver mais
A empresa respondeu
Twigby is everyone's dream on how to have a GREAT provider. No BS, No hidden fees/charges, REAL LIVE CHAT WITH REAL LIVE AMERICANS in Kentucky and only using Verizon towers. I've never had a bad out... Ver mais
A empresa respondeu
We aspire to be the wireless company of choice for value-seeking shoppers. Our customer service is 100% U.S. based and highly rated. Switch to a service you will love, without the traditional phone company high bill you hate.
37130, Murfreesboro, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amy was sharp. She knew just what to do, got the issue resolved quickly, and let me know what to do if the problem persisted. Awesome service!
Lisa helped get a phone activated that was giving us issues. She was quick and responsive and had everything fixed within a few minutes. We love Twigby!
Robin helped me resolve a problem where I wasn't receiving text messages on certain text threads. I wish it hadn't happened in the first place, but I was glad to receive help with it that fixed my problem!
Robin was very informative and answered all my questions. I appreciate the discount on a new phone
Lisa was great and helped with my questions about the plan and even helped me solve an issue I had in setting up my new phone. Easy to talk to and quick to resolve the issues.
Robin was very helpful and patient in assisting me to transfer my cell service.
Robin was very helpful and patient!
Robin was very helpful to me in our chat and very patient. They also helped me with the expanse. I have used twigby for many months now. I use it for phone calls, and texting and very little else. I have never had any problems at all with Twigby. Thank you for your great service.
Sparky
There is always live online agents (no chatbots) and they are thorough and diligent to help you. They even informed me their was a newer better and cheaper data plan from them than I had before during one of my troubleshooting chats - not all companies would help you save money.
Robin was super helpful and was very clear in her instructions to where a 70 year old woman with a brain injury was able to follow along!
Uses Verizon and tech support is way better, service is way cheaper. Twigby is the way to go.
Very helpful and knowledgeable people to work with.
Scott was very helpful and knowledgeable .
they are very professional and very helpful. They're inexpensive, and reliable. Any issues i had were always quickly remedied! I would recommend them over any other "big" company
Lisa helped me today transfer all my info from my dinosaur s9 to a new phone. She stayed with me the entire time and made it go very smoothly. Another reason I love Twigby. The associates are all so helpful and nice. She did any awesome job. Thanks, Lisa!
I did a sim to esim switch with Lisa at Twigby that was painless and effective!
I've been so happy with the customer support from Twigby. They always seem to be available when I need them and they are friendly, patient, and reliable. Great service. I'd recommend to anyone.
I had a question about unlimited data and Scott helped me quickly and was friendly all the while.
Scott was extremely helpful getting me back into my account, I really appreciate the quick help!!
Robin was knowledgeable and personable. Helped me through my questions and was very helpful!
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