What made my experience great was the product. It does everything it’s supposed to and I had a blast on my bike last night. The shipping was slightly annoying because I’m east coast U.S. and we wan... Ver mais
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Leia as opiniões dos outros
Order a chip for my cube, never received my parcel and the delivery photo I was sent clearly shows a different house aswell as a forged delivery signature. Contacted them via email and was instantly m... Ver mais
A empresa respondeu
Ordered a volspeed v4 and asked for info before arrival, brilliant service and after a chat my questions were answered. Very friendly staff go above and beyond to help. The v4 arrived on the expecte... Ver mais
Great price and very fast delivery despite only ordering a few days out from Christmas. A friend of mine has used their repair service twice (a fault of his own) without any issues which gave me conf... Ver mais
Informações sobre a empresa
Escrito pela empresa
From riders - to riders! It all started in the UK, Exeter when Matt got an idea of Two Wheels Empire name - first it was a custom motorcycles brand, and now an ebike premium accessories shop. We've changed and we've grown to ebikes, but we've still got the love for Two Wheels: Petrol or Electric.
Informações de contacto
166, College Road, HA11BH, HARROW, Reino Unido
- +447596351867
- Hi@twowheelsempire.com
- www.twowheelsempire.com
Respondeu a 57% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
fantastic service
fantastic service, unfortunately they didn't have what I needed in stock. issued refund straight away, would defiantly recommend.
The thing came on time and was easy to…
The thing came on time and was easy to fix and it did everything I wanted it to ..
As soon as they received the parts from…
As soon as they received the parts from a re-stock, they send it, very reactive. It is very appreciate! 👍
Most fun since I bought the bike
What made my experience great was the product. It does everything it’s supposed to and I had a blast on my bike last night. The shipping was slightly annoying because I’m east coast U.S. and we want everything delivered 2 hours after we buy it, so “tracking” the shipment is frustrating. But the company shipped immediately and the product is great, they can’t control slow postal services.
Swift service and good products.
Swift service and good products.
Now my bike is even better.
The order was ok and I got feedback…
The order was ok and I got feedback when i requested for my order. the only issue was that the delivery came to my postal service and not to the door ( i think is a country issue) . keep up the good work.
i didnt get anything until now
i didnt get anything until now: why should I give you a good assesment. When I get what I ordered and paid for I will give a new assesment.

Resposta da Two Wheels Empire
TERRBILE BUSSINESS AND CUSTOMER SERVICE
Order a chip for my cube, never received my parcel and the delivery photo I was sent clearly shows a different house aswell as a forged delivery signature. Contacted them via email and was instantly met with "order is fulfilled ourside so we wont be doing anything"... after a few days back and fourth I contacted my bank and made a charge back. The following email i received was full of abuse and was basically told to hit the road. Seems like a group of hooligans running this business. Ask for updates only to be told to F off... AVOID there are several other companies who treat their customers with respect.

Resposta da Two Wheels Empire
Produit conforme et livraison assez…
Produit conforme et livraison assez rapide
The site is very helpful
Top Ware!
Top Ware! Schnelle Lieferung und eine einfache Installation 🤘🏿😎 . Ich werde es auf jeden Fall weiter empfehlen.
Top zufrieden
hat alles super geklappt
just win 1km/h.
I installed the system easily. But when I try it, the speed is exactly the same with gps and the speed of my bike. My bike cuts out at 25 km/h... I tested it with a piece of metal to see if the magnet was moving. There's a very slight offset per wheel revolution, but no more than 1/10 par turn. I paid 120 euros for nothing... I contacted the company to see if there was a solution to this problem. But I still haven't received a response. I hope to find a solution. I just wanted to gain 5 km/h so my wife could train with her children...

Resposta da Two Wheels Empire
Fast service good advice now my bikes…
Fast service good advice now my bikes great
Délai de livraison trop important
Délai de livraison trop important. Les informations de suivi ne sont pas actualisées. Dommage car le produit est top.
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