What made my experience great was the product. It does everything it’s supposed to and I had a blast on my bike last night. The shipping was slightly annoying because I’m east coast U.S. and we wan... Ver mais
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Leia as opiniões dos outros
Order a chip for my cube, never received my parcel and the delivery photo I was sent clearly shows a different house aswell as a forged delivery signature. Contacted them via email and was instantly m... Ver mais
A empresa respondeu
Ordered a volspeed v4 and asked for info before arrival, brilliant service and after a chat my questions were answered. Very friendly staff go above and beyond to help. The v4 arrived on the expecte... Ver mais
Great price and very fast delivery despite only ordering a few days out from Christmas. A friend of mine has used their repair service twice (a fault of his own) without any issues which gave me conf... Ver mais
Informações sobre a empresa
Escrito pela empresa
From riders - to riders! It all started in the UK, Exeter when Matt got an idea of Two Wheels Empire name - first it was a custom motorcycles brand, and now an ebike premium accessories shop. We've changed and we've grown to ebikes, but we've still got the love for Two Wheels: Petrol or Electric.
Informações de contacto
166, College Road, HA11BH, HARROW, Reino Unido
- +447596351867
- Hi@twowheelsempire.com
- www.twowheelsempire.com
4,5
Excelente
287 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 48 horas
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Very helpful after ordering wrong item
Very helpful after ordering wrong item
Swift re-order and refund
24 de outubro de 2025
great service,
21 de outubro de 2025
Matt answered my questions fast great…
Matt answered my questions fast great service would buy again thanks
21 de outubro de 2025
5 star
Really impressed with their service and arrived in good time.
I had a little problem (with my brain function) and contacted them with their wattsapp and the guy was brilliant and really helpful.
19 de outubro de 2025
Very prompt service
23 de setembro de 2025
Perfect price/quality
22 de setembro de 2025
More than pleased from my purchase
More than pleased from my purchase.
Excellent costumer service.
18 de setembro de 2025
2 bis 3 km/h mehr
2 bis 3 km/h mehr, dafür hat sich das NICHT gelohnt. Also wieder zurück zum Ursprung.
19 de março de 2025
Ordered a speedi
Ordered a speedi. Send the wrong product twice had to pay for a return. The 3rd product was supposed to be right. Still didnt fit then broke trying to remove it. Just dont buy a speedi it doesn't work. I contacted the manufacturer too and it was the same with them.
12 de setembro de 2025
Opinião espontânea
Replacement item.
My mahle ghost was faulty but they replaced it straight away.Very good communications.
20 de agosto de 2025
My order arrived quickly
My order arrived quickly. Not had chance to fully try it out yet but can’t wait.
I fit it using the instructions and it seems to work so fingers crossed
21 de agosto de 2025
Great company.
Great business to deal with. Good communication throughout ordering process. Good product when it arrived. Highly recommended
25 de julho de 2025
Great standard tracking procedure …
Great standard tracking procedure prompt and appropriate feedback upon any question, great job.
25 de junho de 2025
Avoid *****
Received the volspeed v3 and contacted two wheels Empire the next day as was unable to go past 20 mph. I had explained I wanted to pay the difference and exchange product for the speedbox 3.3 instead. What should have been a simple swap turned out to be days of flaffing around sending messages back and forth. In the end they wanted upto 30% re-stocking fee with is absolutely ridiculous. ( nearly £50) now going through trading standards and they failed to complying with consumer rights
Avoid and get product from elsewhere
25 de julho de 2025
Opinião espontânea
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