What made my experience great was the product. It does everything it’s supposed to and I had a blast on my bike last night. The shipping was slightly annoying because I’m east coast U.S. and we wan... Ver mais
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Leia as opiniões dos outros
Order a chip for my cube, never received my parcel and the delivery photo I was sent clearly shows a different house aswell as a forged delivery signature. Contacted them via email and was instantly m... Ver mais
A empresa respondeu
Ordered a volspeed v4 and asked for info before arrival, brilliant service and after a chat my questions were answered. Very friendly staff go above and beyond to help. The v4 arrived on the expecte... Ver mais
Great price and very fast delivery despite only ordering a few days out from Christmas. A friend of mine has used their repair service twice (a fault of his own) without any issues which gave me conf... Ver mais
Informações sobre a empresa
Escrito pela empresa
From riders - to riders! It all started in the UK, Exeter when Matt got an idea of Two Wheels Empire name - first it was a custom motorcycles brand, and now an ebike premium accessories shop. We've changed and we've grown to ebikes, but we've still got the love for Two Wheels: Petrol or Electric.
Informações de contacto
166, College Road, HA11BH, HARROW, Reino Unido
- +447596351867
- Hi@twowheelsempire.com
- www.twowheelsempire.com
Respondeu a 57% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Communication was top-notch
Communication was top-notch, the delivery was speedy, and everything functions perfectly!
Knowledgeable and provided excellent customer service!
They are located in the UK and I am in the USA and my order from Two Wheel Empire arrived before several local purchases I had made. Communication was excellent from beginning to end. Thank you for the excellent customer service.
Excellent company
Great price and very fast delivery despite only ordering a few days out from Christmas. A friend of mine has used their repair service twice (a fault of his own) without any issues which gave me confidence should I ever need to use it too
The entire process from placing my…
The entire process from placing my order to receiving it was marked by outstanding service and superb communication.
Delivered quickly
Delivered quickly, a no fuss process with a clear, informative website
Totally awesome!!!!!!!
Purchased an item, which turned out faulty, a quick WhatsApp communication and a return form sent to me, a recommendation from themselves for a replacement item sent out and received it within 36 hours over Christmas period.
Awesome service
Brilliant customer service
Great choice of parts and equipment
Will 100% use Two Wheel Empire and recommend them to anyone.
The communication was top-notch
The communication was top-notch, delivery was speedy, and everything functioned perfectly!
Very good customer care
Very good customer care, friendly and professional, fast response and delivery 👍
Great communication and super fast…
Great communication and super fast delivery
Highly recommended
Professional communication
Professional communication, fast delivery 👌 and everything works as it should 👌
Excellent service and great…
Excellent service and great communication all the way of my order to delivery
0 custom service + fauly products
Duodu 1 žvaigždutė. Užsakiau daviklį, gavau. Idėjo mechanikas sako neveikia. Skambinu i parduotuve aiškina kad “negali but brokuotas iš gamyklos”. Užsisakius toki pati daviklį iš kitur jis veikė puikiai. Nerekomenduoju, dropshipperiai.
Gallère
Gallère
Payé une pièce pas dispo attendre et attendre et rembourser au final

Resposta da Two Wheels Empire
Super freundlicher Kontakt
Super freundlicher Kontakt, sehr hilfsbereit und mit dem zweiten Chip hat dann auch alles super funktioniert!!
Went above and beyond to get my…
Went above and beyond to get my volspeed delivered quickly. Brilliant service and awsome suppport.
Well happy.
Very helpful after ordering wrong item
Very helpful after ordering wrong item
Swift re-order and refund
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