Purchasing our new car was an exceptionally smooth and enjoyable experience, thanks to Geoff’s outstanding customer service. From the very beginning, Geoff’s relaxed and friendly approach made a rea... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Purchasing our new car was an exceptionally smooth and enjoyable experience, thanks to Geoff’s outstanding customer service. From the very beginning, Geoff’s relaxed and friendly approach made a rea... Ver mais
A empresa respondeu
I was extremely impressed with the service I received from Geoff and the wider team at Suzuki Effingham following my recent car purchase. Geoff demonstrated great professionalism throughout a... Ver mais
A empresa respondeu
Dealt with Matt and Geoff when buying my car in Feb, Geoff was very knowledgeable and helpful. Took his time to to go through parts of the car and explain the workings. Matt dealt with the money side.... Ver mais
A empresa respondeu
This is the 2nd Suzuki we’ve bought from this dealership. Previous one was 6 years ago but one of the salesmen remembered us! This time we were supported by Geoff who was, friendly, knowledgeable, imp... Ver mais
A empresa respondeu
Suzuki and KGM new and used car sales
The Crossroads, KT24 5PE, Effingham, England, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Staff made whole experience easy, even when issue over registration with DVLA, which was not their fault. Knowledgeable staff with 'no pressure' sales approach.
Would have been 5* but for some minor issues with the quality of the internal valet which were not noticed at the time; I live 65 miles away from them so easier to sort myself.
Purchasing our new car was an exceptionally smooth and enjoyable experience, thanks to Geoff’s outstanding customer service. From the very beginning, Geoff’s relaxed and friendly approach made a real difference. He took his time with us, answered every question with confidence, and at no point did we feel under pressure to make a purchase. His knowledge was genuinely impressive and it gave us complete confidence in our decision.
The car arrived earlier than expected and Geoff kept us fully updated at every stage of the process. When it was time to collect the vehicle (which had been prepared for us and was absolutely spotless), he spent as long as we needed walking us through all the features and technology, making sure we felt comfortable before driving away.
Overall, it was an easy, stress free experience from start to finish. I would definitely recommend Geoff as an experienced and trustworthy salesperson, and I will be returning to him for my next purchase, without a doubt.

Resposta da T W White & Sons - Effingham
I was extremely impressed with the service I received from Geoff and the wider team at Suzuki Effingham following my recent car purchase.
Geoff demonstrated great professionalism throughout and made the whole process straightforward and reassuring. The team were easy to deal with, communicated clearly and handled everything efficiently from start to finish.
I came away with complete confidence in both the car I purchased and the service provided.
It is always worth recognising excellent customer service, and based on my experience, I would certainly recommend TW White to anyone looking to purchase a new car.
Thank you again to Geoff and the team.

Resposta da T W White & Sons - Effingham
Exceptional service, warm welcome and smooth process. A professional run business with staff which exceed expectations.

Resposta da T W White & Sons - Effingham
The staff were very helpful and informative whenever I needed to contact them. I bought the new car online and my old car was taken in part exchange without them seeing it.

Resposta da T W White & Sons - Effingham
One of the best places to buy a car nice staff good price very helpful and not pushy and yes I will buy there again plus nice coffee machine 😀

Resposta da T W White & Sons - Effingham
I recently purchased a vehicle from TW White & Sons in Effingham and the entire experience was outstanding from start to finish. Darren (Sales Manager)was my first point of contact, as directed by Carwow, who then passed me over to Matthew to complete the purchase.Matthew went above and beyond to meet every request I had, keeping me fully informed throughout the whole process with excellent communication and professionalism. The purchase was completely hands-free and everything was handled seamlessly, with the vehicle delivered right to my door(free OF Charge) exactly when promised. Matthew was also fantastic and made the whole experience smooth and stress-free.I can honestly say this was five-star service all the way. If you are looking for knowledgeable, reliable, and genuinely customer-focused salesmen, I highly recommend Matthew, and the whole team at TW White & Sons.

Resposta da T W White & Sons - Effingham
Very relaxed, no pressure from employees to look at this or that model. But there to help with queries

Resposta da T W White & Sons - Effingham
What a great company, Daniel helped throughout the process made it all easy, found a car I love within my budget, great customer care highly recommend and will use again

Resposta da T W White & Sons - Effingham
This is the 2nd Suzuki we’ve bought from this dealership. Previous one was 6 years ago but one of the salesmen remembered us! This time we were supported by Geoff who was, friendly, knowledgeable, impartial, informative & everything positive. I highly recommend T.W. White, they are different to any other we’ve dealt with over many years & we travel for 1.5 hours to go there! There is absolutely no pressure to buy & questions are answered honestly. We agreed on a vehicle & during the period we waited they noted a slight damage & ensured it was fixed. However, meanwhile, another vehicle came in that we were interested in. Geoff, had both vehicles ready to drive away so that we could choose when we got there. Although one was considerably more expensive Geoff did not encourage us to buy that one. He just pointed out the pros & cons of both! We bought the more expensive one. We will always stick with Suzuki & will only use T.W. White.

Resposta da T W White & Sons - Effingham
What a lovely, non-pushy salesman. Highly efficient and personable service.

Resposta da T W White & Sons - Effingham
Dealt with Matt and Geoff when buying my car in Feb, Geoff was very knowledgeable and helpful. Took his time to to go through parts of the car and explain the workings. Matt dealt with the money side. Again, explained everything in understandable terms, in buying options, extended warranty, different insurances etc. Very professional and made the whole experience go smooth and easy.

Resposta da T W White & Sons - Effingham
Smooth simple experience. Friendly professional staff.would recommend highly

Resposta da T W White & Sons - Effingham
Polite and excellent service from Geoff.
Very honest and extremely helpful in every matter .
Purchased a used car and a new car on the same day
On the whole great teamwork from the staff behind the scenes right upto the boss Dan.

Resposta da T W White & Sons - Effingham
A part ex was involved and the price to change was spot on from the outset. I was very pleased with their handover, very friendly company,so the 400 mile plus journey was absolutely worthwhile. Many thanks

Resposta da T W White & Sons - Effingham

Resposta da T W White & Sons - Effingham
An all good experience in purchasing a 2 year old car with part ex within the process. Knowledgeable sales people who don’t hassle you for a decision.

Resposta da T W White & Sons - Effingham
Service was awesome. Staff were so friendly and polite. The best service ever from a car show room. I definitely recommend them.

Resposta da T W White & Sons - Effingham
Very good experience from start to finish. Top class customer care and an excellent vehicle.

Resposta da T W White & Sons - Effingham
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.