Tyneside Home Improvements Opiniões 

278
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Built a large 9m x 3m orangery, complex location close to water, and internal renovation work including wall removals and rebuild. Overall all the different teams who came on site to deliver... Ver mais

Classificada 5 em 5 estrelas

From start to finish we could not have asked for a better company to complete our orangery. All the workers were highly skilled and worked really hard. Paul and Grant to mention a couple of them worke... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Once again THI have exceeded my expectations in my second installation this year. Top quality materials were used to install french doors, back door, fascias and guttering to compliment the look of my... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From the initial design stage, the construction, frame/ glass installation, through to electrics, plastering and woodwork, I have been in safe hands. Through each phase of the build, the THI contract... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Instalação e fornecimento de conservatórios
  2. Empresa de construção civil
  3. Serviço de instalação de janelas

Escrito pela empresa

Trading since 2008, our quality home improvement services are trusted by customers right across the North East. No matter what your project is, our family-run team is here to offer helpful advice and assist in making your dream become a reality. Our customers are at the heart of all that we do and are supported by us throughout their projects as well as afterwards. Our customers can also rest easy in the knowledge that our services all come with a 10-year guarantee, giving you peace of mind even after your home improvements are complete!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

278 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(278)

36 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Orangery

We recently had an orangery built which has made a massive difference to the back of our house, with so much more natural light. The contractors where fantastic, very professional and ensured the site was cleared each day. The building work was spot on and we were always kept upto date with the progress.

My only issue was the main communication with the office which was rectified once highlighted.

We absolutely love the finished build and would recommend working with Tyneside Home Improvements again in the future. Great value for money!

31 de maio de 2024
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Resposta da Tyneside Home Improvements

Hello,

Thank you for your wonderful review and for awarding us 4 stars! We're delighted to hear that you're enjoying your new orangery and that it has brought so much natural light to your home. It's great to know that our building teams met your expectations with their professionalism and attention to detail.

We were surprised to hear about your communication experience with our office, as we strive to maintain the highest standards in all aspects of our service. Your feedback is important to us, and we're glad the issue was resolved to your satisfaction.

We're thrilled that you love the finished build and found our services to be of great value for money.

Your recommendation means a lot to us, and we look forward to the opportunity to work with you again in the future.

Best regards,
Tyneside Home Improvements

Classificada 5 em 5 estrelas

Tyneside Home Improvements fitted a new…

Tyneside Home Improvements fitted a new glass roof on our conservatory and our experience dealing with them was excellent from start to finish.
The salesman Lee, was very informative, answered all of our questions and enabled us to make decisions without at any time feeling any form of sales pressure.
Kevin, the surveyor, impressed us with his experience and the fitters Andy and Phil were both friendly and extremely hard working. We appreciated the fact that they protected our very muddy lawn with wooden boards on which they could work. They did a first class job and left no mess at all.
Inevitably the wet weather delayed the date of installation, but only by a few days, and communication with us was excellent during this time.
We are delighted with our new roof, and based on our experience with THI we would not hesitate to recommend them to family and friends.

11 de abril de 2024
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Resposta da Tyneside Home Improvements

Hello,

Thank you for your 5 star review! We are thrilled to hear that our team were supportive, knowledgeable and professional throughout your experience with us. We always strive to deliver the best service for our customers from start to finish!

We are pleased that you're delighted with your new conservatory roof and wish you many years of happiness enjoying this part of your home.

Thank you for the recommendation!

Best regards,
Tyneside Home Improvements

Classificada 5 em 5 estrelas

Consevatory

Have had a conservatory built last year .Have had a couple of small problems .They have been very good at solving these without too much fuss . We are very happy with their Customer service .

2 de maio de 2024
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Resposta da Tyneside Home Improvements

Hello Susan

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re happy with your new conservatory and our customer service.

We understand that sometimes snags can occur, and we’re glad to know our team was able to address them quickly and efficiently.

Ensuring our customers are satisfied and well taken care of is our top priority, and your feedback reassures us that we’re on the right track.

Thank you for choosing us for your home improvement project!

Best regards,
Tyneside Home Improvements

Classificada 5 em 5 estrelas

We had a Supalite roof fitted on the…

We had a Supalite roof fitted on the conservatory this week from salesman to completion by fitting teams all aspects of work 1st class.Work completed with minimum fuss ,no mess a credit to the company.Would highly recommend. Many thanks Derek and Sheila.

7 de maio de 2024
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Resposta da Tyneside Home Improvements

Hello Derek,

Thank you so much for taking the time to write a review!

We're thrilled to hear that you're pleased with our service and the quality of your new Supalite roof.

Your recommendation means a lot to us. If you ever need anything else, don't hesitate to get in touch.

Wishing you many happy moments in your revamped conservatory!

Best regards,
Tyneside Home Improvements

Classificada 5 em 5 estrelas

From start to finish great workmanship…

From start to finish great workmanship from all the lads, spotless in there work, new conservatory roof done, highly recommended, would definitely use the company again, the after care from all staff, brilliant, many thanks Mr T.

2 de abril de 2024
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Resposta da Tyneside Home Improvements

Hello Mick,

Thank you for taking the time to review your experience with us.

We are thrilled to hear that you would highly recommend our services and team. We greatly appreciate this!

Best regards,
Tyneside Home Improvements

Classificada 5 em 5 estrelas

Absolutely fantastic workmanship

Absolutely fantastic workmanship. I was assigned Tyneside Home Improvements when safestyle went bankrupt and wow the work standard is 100 times better. They fixed all the issues in half a day.

So happy. Will definitely recommend

3 de maio de 2024
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Resposta da Tyneside Home Improvements

Hello Daniel,

Thank you so much for your kind words!

We're thrilled to hear that you're delighted with our workmanship.

With over 16 years of experience, we are a local business that takes great pride in our work and ensuring our customers are completely satisfied.

Your feedback and review mean a lot to us, and we're committed to upholding the highest standards of trust, honesty, and integrity in all that we do.

Best regards,
Tyneside Home Improvements

Classificada 5 em 5 estrelas

Absolutely fantastic company

Absolutely fantastic company, would highly recommend them. I had a conservatory built and the communication was excellent from all staff associated with this company. My conservatory was built 1 year ago and I have recently required some work to correct some issues to which were done with ease no hassle and finished to a high standard by all staff including today by their joiner who is an asset to the company, very professional. so if you want a reliable company with professional tradesmen who listen to your requests and are very reliable then this is definitely the company of choice.

26 de abril de 2024
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Resposta da Tyneside Home Improvements

Hello Allison,

Thank you for reviewing your experience with us.

We strive to provide good customer service and communication so we are pleased to hear this feedback.

Thank you for the 5 star review, it means a lot to us all here at Tyneside Home Improvements.

Best regards,
Tyneside Home Improvements

Classificada 5 em 5 estrelas

Fantastic company, highly recommend

We are over the moon with our new orangery. Excellent customer service from start to finish. All of the tradespeople were very professional and friendly. All work was always tidied at the end of the day. Excellent communication from office staff to update us on timescales etc. Staff at Tyneside Home Improvements went above and beyond to try and appease our unhappy neighbours. Thank you so much, would highly recommend this company.

19 de abril de 2024
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Resposta da Tyneside Home Improvements

Hello Gemma,

Thank you for taking the time out of your day to leave a review about your experience with us. We really appreciate it!

It's wonderful to know that our communication was excellent and that everyone involved in the build demonstrated professionalism and brilliance. We take pride in our teams, and we're glad to hear they left a lasting positive impression by cleaning up before leaving.

Thank you for the recommendation and the 5 star rating!

Best regards,
Tyneside Home Improvements

Classificada 5 em 5 estrelas

Would recommend this company to anyone

Would recommend this company to anyone, done an amazing job changing our windows.
From the sales team down to the fitters and plasterers the team were fantastic. For construction type work they were very clean, sweeping up at the end of the day. The process was 99.9% perfect (let's face it nothing is ever 100%).
But the little niggly things that may seem trivial to some, but to the customer may feel massive were sorted immediately, so never felt like I was bothering them no matter who I spoke to.
So would give a 10 out 10 to everyone from the sales team, office staff, fitters and plasterers.
If you want quality and a hassle free service THI is definitely worth a phone call.

11 de abril de 2024
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Resposta da Tyneside Home Improvements

Hello Paul,

Thank you for taking the time to share your positive experience with us! We greatly appreciate the feedback and the recommendation!

We are pleased to hear that everything was sorted quickly and efficiently for you and that our team worked hard to complete the work to your vision.

Thank you for awarding us 5 stars and for admiring our efforts, it means a lot to us all!

Thanks, again, for choosing Tyneside Home Improvements!

Best regards,
Tyneside Home Improvements

Classificada 5 em 5 estrelas

SupaLite Conversion: Transformative Experience with Exceptional Service

From the initial survey to the final touches, our experience with Tyneside Home Improvements was excellent. Each step of the process was handled with the utmost professionalism, making the entire experience seamless and stress-free.

The journey began with an initial surveyor's visit from Dan, and setting a high standard for what was to come. Dan was not only thoroughly knowledgeable, but also keenly attentive to our questions and preferences. His professionalism, expertise, patience, and engaging manner laid the groundwork for the excellent service and craftsmanship that followed. Dan was pivotal in our decision to choose THI over other companies and gave us the confidence we were in good hands.

Telephone and email communications with the company office were handled with the utmost courtesy and professionalism, especially Jo, and Anthony, and colleagues. They ensured that we were kept informed throughout the entire process, from scheduling to updates on the progress of our installation.

The installation team's work was a testament to their skill and attention to detail: from the SupaLite roof installers, Dave and Jack; the plasterers John and Johnny; and the electrician Mac. The Project Management was great. It was refreshing to see all the staff actually working together efficiently as a Team, and ensuring that the quality of the installation was top calibre.

The transformation brought about by the SupaLite roof conversion exceeded our expectations, enhancing both the aesthetic appeal and the thermal efficiency of our conservatory. It has hopefully now become an all year-round living space.

Post-installation, the company's commitment to ensuring complete customer satisfaction shone through once again. Jo addressed our queries, and the snag resolution team Stuart and Paul were prompt in addressing any minor issues, demonstrating the company's commitment to customer satisfaction. Their quick and efficient handling of these details reassured us that we made the right choice. So much so that we had some additional glazing work done in the home with THI by Paul.

Thank you to the entire Tyneside Home Improvements team for your wonderful work and for making this experience so positive!

24 de janeiro de 2024
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Resposta da Tyneside Home Improvements

Hello Anj,

Thank you so much for taking the time to share your positive experience with Tyneside Home Improvements!

We are thrilled to hear that you appreciate our efficiency and our staff going the extra mile to make the experience a truly positive one. We are proud of our polite and dedicated team here at THI!

Thank you for awarding us 5 stars and for admiring our efforts, it means a lot to us all!

Best regards,
Tyneside Home Improvements

Classificada 5 em 5 estrelas

WOW!

Very impressed with this company its staff, and tradesmen. Everything went smoothly. So organised, one tradesman followed the last one seamlessly all of them polite and tidy workers. On the phone any questions or queries I had were answered there and then if they didn't know it was a very short wait for a call back. Communication was great. All lovely people and had a good laugh with them. My partner even made sausage egg and bacon sandwiches for them. Wouldn't hesitate to use this company again and will certainly recommend them to others.
Lyndsey 🙂

14 de março de 2024
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Resposta da Tyneside Home Improvements

Hello Lyndsey,

Thank you for sharing your delight with us regarding your recent home improvement!

It's wonderful to know that our communication was excellent and that everyone involved in the build demonstrated professionalism and brilliance. We take pride in our teams, and we're glad to hear they left a lasting positive impression with you.

Thank you for your recommendation!

Best regards,
Tyneside Home Improvements

Classificada 5 em 5 estrelas

Brilliant company

From start to finish next level service. Fantastic quality windows at a very reasonable price. Ricci the salesman provided first class service and we couldn't be happier. Highly recommended.

16 de fevereiro de 2024
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Resposta da Tyneside Home Improvements

Hello Ian,

Thank you for taking the time to share your experience with us!

We are delighted to hear that the service you received was excellent and that you are pleased with the quality of your new windows.

We are grateful for your kind words and recommendation. Thanks again for choosing Tyneside Home Improvements!

Best regards,
Tyneside Home Improvements

Classificada 5 em 5 estrelas

"Supalite"conservatory roof.

Recently had a "Supalite"roof installed on an existing conservatory. From our initial enquiry to Lee, the sales rep. visit followed by Kevin, the surveyor, until completion everything was handled very efficiently. Dave and Jack worked in challenging weather conditions but remained cheerful and considerate, working very tidily and cleaning up well before leaving as did the plasterer and electrician. We are delighted with the product and result and found THI helpful and easy to deal with. Would not hesitate to recommend.

8 de fevereiro de 2024
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Resposta da Tyneside Home Improvements

Hello David,

Thank you for the wonderful feedback!

We are thrilled to hear that you had a fantastic experience with Tyneside Home Improvements during the replacement of your conservatory roof to a Supalite roof.

Your recommendation means a lot to us!

Best regards,
Tyneside Home Improvements

Classificada 5 em 5 estrelas

Superb Job, Outstanding Work

We have recently had our windows and doors all changed and upgraded from Tyneside Home Improvements, although there were a few initial hiccups with materials, the work was well worth the wait, we are over the moon with the work that has been carried out. From our first meeting with Ricci, who was outstanding in going through everything with us, making sure everything was right for us, even the follow up call after the work was complete. To Kev, Rob and all the tradesman who worked on our house we cant thank them enough for the end product, its all the little finishing touches that have made a massive difference.

8 de janeiro de 2024
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Resposta da Tyneside Home Improvements

Hello Anthony,

Thank you for taking the time to share your experience with us.

We appreciate your understanding regarding the initial issue with materials and we're glad that everything was sorted to your satisfaction.

We're delighted to hear that the service you received from the Sales Team and Tradesman were excellent; we have a great team and are very proud of them all!

Thanks again for choosing Tyneside Home Improvements!

Best regards,
Tyneside Home Improvements Team

Classificada 5 em 5 estrelas

Cannot Recommend this Company enough brilliant Tradesman

We recently had an orangery added onto our new build house and our experience with Tyneside Home Improvements from start to finish was second to none. Very attentive throughout and always contacting us to ensure we were happy with every step of the build. Paul and the team who built the orangery were fantastic and very clean and tidy as was Dave the electrician and Mark the plasterer. Damon was visiting regularly to oversee the works carried and to ensure we were happy with each section of the build process.

A first class job within a very short timescale and we were kept up-to-date constantly, I cannot recommend this company enough.

22 de janeiro de 2024
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Resposta da Tyneside Home Improvements

Hello Nicola,

Thank you for sharing your delight with us regarding your new orangery. We are thrilled to hear that you had a positive experience and appreciate your high recommendation. It's wonderful to know that our communication was excellent and that everyone involved in the build demonstrated professionalism and brilliance.

Best regards,
Tyneside Home Improvements

Classificada 5 em 5 estrelas

Fantastic company and people

Very positive experience from start to finish. Tyneside Home Improvements replaced all the windows and doors in our house and constructed a beautiful orangery with carefully matched handmade bricks to blend with the rest of the house. Highly skilled specialists for each stage of the construction. Really nice people who are happy in their jobs, who get on with their colleagues and work really hard and at the end of each day, leave everything clean and tidy. I have no hesitation in recommending this top notch company to friends, family and neighbours. We would use them again any time.

3 de janeiro de 2024
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Resposta da Tyneside Home Improvements

Thank you for taking the time to review your experience with us, Caroline. We are very pleased to hear that you love your new orangery! Thank you for recommending us and we look forward to potentially working with you again in the future!

Classificada 5 em 5 estrelas

Great job, brilliant service

We are extremely pleased with our new Supalite roof, windows and doors on our “tired” conservatory. From the build lads Joe and Joel who worked effortlessly in cold, wet conditions to ensure we were always watertight, Pete the plasterer who worked long hours over 2 days to provide perfect plastering and Dave the Electrician who was was clean, tidy and punctual, the whole team are a credit to Tyneside Home Improvements.

Given the weather conditions weren’t great, the team respected both inside and outside of the property, leaving as they found it, with garden and conservatory flooring protected as if they hadn’t been there.

Additionally, the office kept us informed of every step, with all the work completed as described and to time.

The end product is fantastic, with us looking forward to being able to use the room all year round.

We wouldn’t hesitate to recommend Tyneside Home Improvements to anyone.

12 de dezembro de 2023
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Resposta da Tyneside Home Improvements

Thank you for taking the time to write such a detailed positive review, Mark! We are thrilled to hear about your experience with us and thank you for your kind comments regarding our staff.

Classificada 5 em 5 estrelas

I am highly impressed with the service…

I am highly impressed with the service I received from THI. I came across them by internet search and rang straight away. Quotation visit was sorted straight away. Ricci is very professional and friendly. The windows and the installation are of great standard. I definitely recommend.

6 de dezembro de 2023
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Resposta da Tyneside Home Improvements

Thank you for your lovely review. We appreciate the time you have taken to do this and thank you for choosing THI!

Classificada 5 em 5 estrelas

Replacement of Original stained glass windows

Tyneside Home improvements recently replaced all the original, stained glass, leaded windows in our home.
We are in a conservation area so required planning permission. Their surveyor, Steve, submitted our planning application for us and took great pains to replicate far as possible aspects of the original windows. Jason and Arron,the filters of the original windows at the front, and Kevin and Lewis who fitted more modern windows at the back of the house, all did an excellent job. An issue with the manufacturers sending the wrong pane was sorted out to our satisfaction. I certainly recommend the company for the work they did and I would definitely use them again.

27 de novembro de 2023
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Resposta da Tyneside Home Improvements

Thank you for taking the time to review your experience with us! We take great pride in our team and they will be thrilled to hear your kind comments regarding their work on your property. We are pleased to hear that your issue was resolved and you are delighted with the home improvement. Thank you for choosing THI!

Classificada 5 em 5 estrelas

Our dream home

We are thrilled with our stunning orangery, it’s really made a huge difference to our living space. We had a tiny kitchen so not only did we have an orangery built, we also knocked through from our living room to kitchen making it all open plan and made it our dream home.
From ground workers, builders and the installation team all worked really hard and efficiently in some awful downpour weather. We suffered a set back which delayed the build but the communication and care we received was above and beyond and cannot thank the team at THI especially Kevin and Anthony who came to visit which meant a lot at a stressful period.
We also had our guttering and fascia’s installed which finished the look of our house.
We still have a long way to go with our home improvements and we wouldn’t hesitate to contact Tyneside Home Improvements again. Thank you x

21 de julho de 2023
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Resposta da Tyneside Home Improvements

Thank you for your lovely review regarding the team we have here at THI, Deborah. We really appreciate it! We look forward to potential working with you again in the future!

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