U Break i Fix Opiniões 

366
TrustScore: 3 em 5

3,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Supersnel afspraak via website om oorspeaker iphone 12 te vervangen. Reparatie duurde wat langer dan aangegeven op de website (2 dagen ipv 2 uur), maar alles werkt weer incl. FaceID. Veel sneller dan... Ver mais

Classificada 5 em 5 estrelas

Great customer service and astounding customer care. I submitted my claim through Asurion and received same-day follow up from U Break I Fix owner about how to receive the fastest service during the s... Ver mais

Classificada 1 em 5 estrelas

Worst customer service EVER!!!! Don't go here! They let you come back 5 times, before actually "fixing" your problem. And then they scam you by asking for even more money than they originally asked fo... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Had made an 11:00 appointment on their website. Got there almost 10 minutes early and ended up standing in line while a lone employee waited on customers, tried to fix cell phones, etc. By 11:20 I had... Ver mais

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3,0

Aceitável

TrustScore: 3 em 5

366 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,0

Todas as opiniões

(366)

10 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great Customer service and most attentive reps.

This is the second time in 6 months that I have had occasion to go in for help. I have always found the most friendly and professional guys working here. They are polite, very helpful, and take the time to understand the customers' problems.
I have both times been helped by Eddie who took the time and patience to help me sort out the problem with my equipment...and to further suggest ways to make the situation better.
He is very attentive and the kind of guy who makes customers come back to this business again, and again.
Thank you Eddie for your kind help today....and, of course, while I am waiting in line, I see how you also attend kindly to other customers....you acknowledge those waiting in line, and tell them you will be getting to them soon. That is a really great way to make your customers overlook any time they have to spend in line😊.

21 de dezembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Huntersville location TERRIBLE

Samsung sent Huntersville, NC a repair ticket and they didn’t even try to look it up. Tried to charge me almost $400 for a job Samsung support tech said would cost me $70 and then magically couldn’t fix it. Got a second repair ticket sent to them that they once again didn’t try to look up. Asked if they could retrieve my contacts and photos and transfer to my new phone, was told they could do it no problem. Found out later they couldn’t do it and broke my phone back in the process and didn’t even tell me! Husband showed me the damage and they denied doing it, then after much of a fuss they later said they did it while “trying to fix it and that’s what happens when they try to repair the screen.” Easily one of the laziest, most inept group of phone tech people EVER.

20 de novembro de 2021
Opinião espontânea
logótipo da U Break i Fix

Resposta da U Break i Fix

Please this is not for USA Ubreakifix its for U Break I Fix Amsterdam Holland the Netherlands please write in the correct USA trustpilot profile

Classificada 1 em 5 estrelas

long waiting time and unauthorized charges

Extremely long waiting time, and they charged me an additional $120 for a service performed without my approval! Unbelievable!
I waited for about 1.5 hours in line to pick up my phone. Even worse, there were only a few chairs so you have to STAND for the entire duration. I made an appointment but it didn’t save me any time. There was only one staff at the reception desk and it was very very slow. They should at least have more chairs for customers to sit in while waiting. The experience was so terrible.

10 de novembro de 2021
logótipo da U Break i Fix

Resposta da U Break i Fix

Please this is not for USA Ubreakifix its for U Break I Fix Amsterdam Holland the Netherlands please write in the correct USA trustpilot profile

Classificada 1 em 5 estrelas

They are Scammers

My phone is now broken because of them. I cannot post on Instagram or Facebook. Also I have to turn the phone sideways in order to send messages on my gmail. Also I have to turn the phone sideways in order for me to search YouTube. Plus I cannot play music on YouTube music. On top of that you all used cheap glue and the phone almost came apart. $135 waisted, I should have let it stay broken

15 de outubro de 2021
Opinião espontânea
logótipo da U Break i Fix

Resposta da U Break i Fix

Please this is not for USA Ubreakifix its for U Break I Fix Amsterdam Holland the Netherlands please write in the correct USA trustpilot profile

Classificada 3 em 5 estrelas

Ybreakifix

Ybreakifix. Arlington, tx,Cooper St
Alberto is amazing! Blocked out of Samsung S9 smartphone. Had taken phone to 3 other stores including provider AT&T. In a matter of MINUTES, Alberto was able to bring up Gmail password allowing access
to phone, saving almost all my data
contacts etc.
NO ONE BUT ALBERTO HAD A CLUE.
ALBERTO IS A TECH GENIOUS.
TAKE YOUR PHONE TO HIM AND HE WILL FIND A SOLUTION,whatever the problem.
Saved me from having to purchase a new phone. SO GRATEFUL for Alberto.

8 de outubro de 2021
Opinião espontânea
logótipo da U Break i Fix

Resposta da U Break i Fix

Please this is not for USA Ubreakifix its for U Break I Fix Amsterdam Holland the Netherlands please write in the correct USA trustpilot profile

Classificada 1 em 5 estrelas

ubreakifx should be named ubreakibreakitmore

At the advice of the HP Forum I was advised to take HP ENVY dv7 Notebook PC to ubreakifix as they are the authorized company for hinge repairs on this PC.
Brought unit in to repair, was told repair would require replacing top case and bottom housing assembly which had to be ordered from overseas. When parts arrived I was notified to bring PC in for repair. The PC was running fine when I brought it, the only problem was with the hinges. I inquired about the status of the repair the next day and was told that it was apart and that no one was working on it. Finally, the manager called me back on the following day and told me that it would not boot up and that it was not repairable.
The PC was working fine when I dropped it off. I would not have brought in a non-operable PC for a hinge repair. I have no way of knowing exactly what happened but I suspect that the unit was damaged when it was first taken apart to replace the case.
The manager refused any responsibility for damaging the PC beyond repair and suggested that I file a claim. Although I waited the required 30-days to file a claim, the claim was denied because the damage (by ubreakifx) was done within the 30-day waiting period.
Warning, beware of technicians at ubreakifx, they should rename it ubreakibreakitmore.

These comments ARE definitely with regard to Ubreakifix USA. They have nothing to do with "U Break I Fix Amsterdam Holland the Netherlands". I have no idea where that came from. Ubreakifix, 4333 S. Tamiami Trail, Sarasota, Florida.

5 de outubro de 2021
Opinião espontânea
logótipo da U Break i Fix

Resposta da U Break i Fix

Please this is not for USA Ubreakifix its for U Break I Fix Amsterdam Holland the Netherlands please write in the correct USA trustpilot profile

Classificada 5 em 5 estrelas

I highly recommend this shop!

I highly recommend this shop!! Ben, Chris, and the other guys were immensely more helpful than my cell phone carrier. I hope I never have to get a screen repaired again, but if I did, I would not hesitate to bring it to ubreakifix in Evansville. These guys were super patient and helpful even when my frustration finally boiled over, and they actually helped me, which is a rare trait these days.

10 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I highly recommend!

My first time ever coming here, it was a very good experience. My IPhone 7 Plus home button has been vibrating extremely loud and it took them 2 minutes to fix it and they didn’t charge me anything. Thank you U break I fix! I highly recommend!

31 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great at what they do!

Great at what they do!! Very professional and honest. I’ve taken numerous items there!
Just took my cracked iPhone. John repaired for so much less than Verizon said and Best Buy.
Love John and Alison. Highly recommend.

17 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful service, great price

My computer completely died so I took it to the Greece, New York store. When they took it in, they said it would be about a week but I got a call the next day it was done! "Mark" said he knew what it was like not to have your computer. The entire staff I dealt with was pleasant and polite and I could not be happier. The service was great and the price was more than resonable. I highly recommend this store!

8 de junho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

They fixed it!😀

Dad and I went in yesterday to see about fixing the garbled sound on his phone.
They were quick and efficient, and very kind.
By the way....his phone is an android...some places WON'T touch these...BUT, NOT THEM...THEY FIXED IT!😀😀😀

8 de maio de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

They are the professionals

Today I walked in the store and they were at my help in no time they got my checked up and notified what was going to happen to it. They have great attitudes and great service. They should deserve five stars for this.

29 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I HIGHLY RECOMMEND UBREAKIFIX

I HIGHLY RECOMMEND UBREAKIFIX. I HAVE HAD 2 PHONE SCREENS FIXED THERE AND THEY ARE QUICK AND PROFESSIONAL. THE STAFF THERE IS VERY FRIENDLY AND VERY KNOWLEDGEABLE. SERIOUSLY! GO THERE FOR ALL OF YOUR ELECTRONIC REPAIRS.

27 de abril de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

iPhone SE

De IPhone SE (de oude) van mijn dochter was kapot. Het kaden ging niet verder dan 4% en hij ging telkens na een minuut weer uit, ook aan de lader. Ingeleverd bij U Break it I Fix it, vriendelijk geholpen en vakkundig. Hij doet het weer.

16 de abril de 2021
Opinião espontânea

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