Ultimate Medical Academy Opiniões 

104
•
TrustScore: 2.5 em 5

2,3

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Classificada 1 em 5 estrelas

This school is a joke. Their servers have been down for 6 days and students don't have access to their financial aid. They are giving no explanation for the outage or communicating as to when the serv... Ver mais

Classificada 2 em 5 estrelas

started my online classes only to be ejected with no explanation. when I called eligibility back, they said it was a prior from 2011 that was stopping me from doing my classes. it was a possession cha... Ver mais

Classificada 5 em 5 estrelas

The support from UMA staff was outstanding! I always knew that they were rooting for me and my career in Medical Billing and Coding. The career team worked really hard with finding me a job that suite... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

All on this thread that this "school" has done wrong, let's all get together for a class action lawsuit for libel, slander, stating services that never happen, loan fraud, financial aid fraud and anyt... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Escola de educação para adultos
  2. Escola de estudos autodidácticos

Escrito pela empresa

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Fla. and founded in 1994, UMA offers content-rich, interactive online courses as well as hands-on training at our campuses. UMA students have access to academic advising, one-on-one or group tutoring, résumé and interview coaching, job search assistance, technical support and more. The institution is accredited by the Accrediting Bureau of Health Education Schools (ABHES).


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

104 opiniões

5 estrelas
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Respondeu a 36% das suas opiniões negativas

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2,3

Todas as opiniões

(104)

31 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

I can’t even explain

When comes to my classes n my support I don’t have an issue I am not going to lie I read MULTIPLE REVIEWS THAT UMA HOLDS UR FINANCIAL AID MONEY. Before I start I am a honors student have two classes left supposed to be done in April. For
Some odd reason this school year they made me wait until February for my financial aid to come through and when I logged into my financial aid it was given in January than they broke my financial aide up into two payments one for February which took all of my money for school and the rest that I requested to offset my bills cause THAT IS WHY THEY ALLOW U TO TAKE IT OUT TO HELP WITH UR BILLS WHILE UR IN SCHOOL they are telling me I have to wait another month to get….meanwhile I graduate literally a month after they choose to release my money. Last semester when I was waiting for my financial aid I called cause one of my loans still said pending I spoke to someone and she literally cleared it and it stated approved and received the next day so that tells it all that yall have peoples payments. Than I speak to a manager by the name of Melissa, this is not my first rodeo going to school I HAVE NEVER EVER SEEN FINANCIAL AID AND LOANS GET DISTRIBUTED SEPARATELY she is going to tell me out of her mouth they only received half of the financial aid after I literally spoken to someone earlier that tried to get my money release cause I requested it for my bills and she said she couldn’t unfortunately do it cause it’s set for mar 4th which makes no sense to me at all. I’m only doing half of a semester so why is my loans and financial aid split up anyway. What saddens me is people take this money out to offset bills and yall will not help them but make is if financial aid only paid yall half why is yall bill not split into half when the funds apparently comes out. It’s a sad situation to me. I WILL NEVER RECOMMEND THIS SCHOOL TO ANYONE and I’m a honors student and will graduate in April.

4 de fevereiro de 2026
Opinião espontânea
logótipo da Ultimate Medical Academy

Resposta da Ultimate Medical Academy

Hi Shanta, thank you for sharing your experience. We are glad to hear you have felt supported in your classes and throughout your program. We also understand your frustration led you to share these concerns, and we appreciate you taking the time to do so.

Please know that financial aid disbursements and refund timelines can involve individual circumstances and external processing requirements that are best reviewed directly. These situations cannot be addressed in a public forum, but our UMA Cares team is designed to review individual student concerns and provide guidance. Continued follow‑up with our support teams in both Student Finance and UMA Cares is the most effective way to receive updates regarding this.

If you prefer to share additional information for review, you may also contact us at social@ultimatemedical.edu. You can continue to find support through UMA Cares at 800‑509‑5474.

We hope to connect with you soon.

Classificada 1 em 5 estrelas

First let me say the reason for the low…

First let me say the reason for the low score. the first time I started they did everything to work with me even when I had a hold knee replacement and even when it came to me getting my money three months after starting school. After I finish school, they were working for me at times but at time I was feeling they wasn't. now get to starting back in October of 2025 applied got all my paper done and started my classes and three weeks into school got drop called and email to find out what was going on they said they didn't get paper from my doctor office, so I found out that my doctor moved out of stated. so, they let reapply again and three weeks in got drop again. Email and called again telling me the same thing again paperwork from doctor office so am telling them again my doctor is no longer their what can I do. So, the I found out I was drop in when I was trying to turn in paperwork for a class and couldn't. After several days talking with them I tried to login and couldn't tried to email no answer tried calling got put on hold or hung up on. When someone did talk with me, they told me they locked me out the account. Never was told I was going to get locked out after that never heard anything else from them that made me look ugly at them how they not what they say. But if i ever go back to school UMA will not, be it.

25 de outubro de 2025
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Resposta da Ultimate Medical Academy

Hi Brenda, thank you for sharing this with us. We understand this experience has been frustrating, and we want to make sure your concerns are reviewed carefully.

Concerns like these are specific to each student and require direct follow‑up. The best next step is to connect with our UMA Cares team, which handles important student issues that need special attention. You can reach them at 800‑509‑5474 or visit go.ultimatemedical.edu/uma-cares.

UMA Cares takes all inquiries seriously and will respond in a timely manner.

Classificada 1 em 5 estrelas

I started at UMA in June 2025

I started at UMA in June 2025. Everything was going smoothly until it came time for my financial refund, which I never received. I am set to graduate in March 2026, but as of January 22, 2026, I am still being asked for the tax form. I have become frustrated with the school's constant requests for financial documents. I’ve also read reviews indicating that they frequently ask for these things. Can you please tell me what’s really going on?

Rozze

22 de janeiro de 2026
Opinião espontânea
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Resposta da Ultimate Medical Academy

Hi Rozze, thank you for taking the time to share your experience. At UMA, our teams are dedicated to guiding students through the Student Finance process and helping them navigate required documentation. We understand your frustration led you to ask these questions.

Requests for financial documents and refund timing can depend on individual circumstances and external requirements that cannot be resolved publicly. The best way to review your questions and recieve support is to connect directly with our UMA Cares team. Please call 800‑509‑5474 or visit go.ultimatemedical.edu/uma-cares.

Classificada 2 em 5 estrelas

the biggest regret of 2026

i currently attend UMA and what i feared the most happened i read so many reviews that stated they had trouble with financial but i thought you know i will see for myself and guess what happened my financial aid was supposed to be released today and was not and i am a single mom who was relying on her refund to pay my rent i am so discouraged i think i am going to transfer schools

8 de janeiro de 2026
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Resposta da Ultimate Medical Academy

Hi Deanna, we care deeply about the well-being of our students, and I would like to connect you with our UMA Cares team so that we may understand your experience in more detail to best assist. UMA Cares handles important student issues that may need to be addressed with special attention for students to get answers for unresolved issues concerning their student experience. If you could please call 800-509-5474, you'll be connected with a UMA Cares Representative. We look forward to assisting you.

Classificada 4 em 5 estrelas

Loved the courses but the resume…

Loved the courses but the resume writers need to go back to college, I received multiple resumes because I asked them to re write them on a few occasions and I gave up on the last request. I'll just get a professional resume writer to write this.

8 de dezembro de 2025
Opinião espontânea
logótipo da Ultimate Medical Academy

Resposta da Ultimate Medical Academy

Hi Selena, thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the courses and appreciate you being open about your experience with resume support!

At UMA, our Career Services team is dedicated to assisting graduates with their job search preparation, including resume and cover letter support, interview preparation, and connecting with externships, mentors, and employment resources. We understand that career materials can be highly individualized, and feedback like yours is important as we continue refining how we support students and graduates.

If you would ever like additional guidance or have questions about the resources available to you, our Career Services team is available at (888)-216‑0535 or onlineplacementassistance@ultimatemedical.edu. You can also explore student services at www.umanow.com/student-services.

Classificada 5 em 5 estrelas

I have had a great experience I…

I have had a great experience I graduate the 23 of November and they have helped me with a job In the field from work at home I am graduating with a 3.66 gpa the teachers and advisors was very supportive answer their calls work with your advisors do some of the work they ask when comes to them sending you job applications you will be very happy I start my job dec 4....

17 de novembro de 2025
Opinião espontânea
logótipo da Ultimate Medical Academy

Resposta da Ultimate Medical Academy

Thank you for taking the time to share your experience, and congratulations on completing your program and beginning your new role! We are glad to hear you felt supported throughout your journey and that you found the online format helpful in balancing school, work, and life.

We appreciate the dedication you put into your studies and wish you continued success as you move forward. Please feel free to connect with our Alumni Services team in the future if you would like additional support.

Classificada 1 em 5 estrelas

Finance team is awful

As a single mom going to school, this school has been a nightmare on getting my funds on a timly manner. They give you excuses on how they are backed up. If you depend on your money to help get through school as far as bills and such, this is not your school.

8 de novembro de 2025
Opinião espontânea
logótipo da Ultimate Medical Academy

Resposta da Ultimate Medical Academy

Hi Elizabeth, at UMA, our teams lead by example and are dedicated to guiding students through the Student Finance process with care and clarity. We understand your frustration led you to share this review, and we appreciate you taking the time to do so.

Financial aid disbursements and timelines can involve individual circumstances and external processing requirements that are best reviewed directly. The most effective way to get the support you need is to connect with our UMA Cares team, which is designed to review individual student situations and provide guidance. You can reach them at 800‑509‑5474 or visit go.ultimatemedical.edu/uma-cares.

If you prefer, you may also share additional details for review at social@ultimatemedical.edu. We hope to connect with you soon.

Classificada 5 em 5 estrelas

The staff IS like family

The staff IS like family. They are sweet, understanding and caring. I really do recommend many to go to UMA UMA UMA UMA LOL

25 de abril de 2025
Opinião espontânea
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Resposta da Ultimate Medical Academy

Hi Ashley, thank you for sharing these kind words with us! We are glad to hear about your positive feedback about your program and your success. Please feel free to reach out if you ever need assistance on your journey, we're here for you!

Classificada 1 em 5 estrelas

You have an employee calling my office…

You have an employee calling my office by the name of Glen that felt he could tell one of my staff members that maybe there needs to be someone else to do my job since I never return his call. Not to mention...I am entitled to vacation and was out of the office for almost a week.

6 de outubro de 2025
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Resposta da Ultimate Medical Academy

Vivian, thank you for bringing this to our attention. We take professionalism seriously across all of our teams and would appreciate the opportunity to learn more.
We’ve submitted a request for additional information through Trustpilot but you’re also welcome to contact us directly at social@ultimatemedical.edu with further details if you prefer. We hope to connect with you soon.

Classificada 1 em 5 estrelas

The women trying to get me enroll was…

The women trying to get me enroll was very rude and unprofessional. They need better communication, then just reading a script. Another lady called and she sounded horrible. Like a depressed robot. These women don’t care about you. You’re better going somewhere local.

23 de setembro de 2025
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logótipo da Ultimate Medical Academy

Resposta da Ultimate Medical Academy

Hi Natalie, thank you for sharing this with us. Please know that at UMA, we take reviews like yours seriously because this is not the experience we aim to provide for those interested in learning about educational opportunities at UMA. Our team members, at all levels, strive to provide the support and resources students need to succeed, and we are proud of our Admissions team’s dedication to assisting prospective students.

We’d appreciate the opportunity to learn more details about your experience. If you’re open to it, can you please reach out to our UMA Cares team at (800)-509-5474 or email us at social@ultimatemedical.edu? You can also visit go.ultimatemedical.edu/uma-cares for more information.

UMA Cares takes all inquiries seriously and will respond in a timely manner. We hope to connect with you soon.

Classificada 5 em 5 estrelas

I love attending UMA from start to…

I love attending UMA from start to finish I felt at HOME everyone here was amazing and just made my experience a blast I will tell anyone don’t walk RUN and get here I got my ASSOCIATES in Healthcare management I’m so happy to be a Alumni C/O 2025

20 de agosto de 2025
Opinião espontânea
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Resposta da Ultimate Medical Academy

Hi Tamenia, we’re so glad UMA felt like home from start to finish. Congratulations on earning your Associate’s in Healthcare Management and officially joining the over 100,000 UMA alumni across the country!

Thank you for sharing your experience and for spreading the word. We’re proud to be part of your journey! #UMAgrad

Classificada 5 em 5 estrelas

The support from UMA staff was very supportive!

The support from UMA staff was outstanding! I always knew that they were rooting for me and my career in Medical Billing and Coding. The career team worked really hard with finding me a job that suited my everyday schedule. I would definitely recommend UMA to anyone who is just starting their journey or to someone like myself that waited later to get started with a career that worked for me.

30 de julho de 2025
Opinião espontânea
logótipo da Ultimate Medical Academy

Resposta da Ultimate Medical Academy

We are so glad to hear this, Bridget! We are grateful to know you enjoyed your time at UMA. Every student is unique, which is why we provide individualized support services from the moment they enroll through their job search and even as alumni. We put an emphasis on caring for our students and we are honored to be a part of your journey. Thank you for being an inspiration to others!

Classificada 1 em 5 estrelas

Degree for 7 seven years still no job in field

I graduated from UMA with my Associates in Medical Admin Assistant back in 2018. I honestly thought that after obtaining my degree I would land a job in the medical field. Here it is seven years later, I have yet to get any type of job utilizing my degree. I have applied at so many hospitals and private facilities but no one has given me an chance to even interview. When I did speak to career services at UMA I was advised that bc I don't have the experience, it would be hard for my to even interview. Totally insane to have obtained a degree but no job due to no experince in the field. I have reached out to UMA career services on numerous occasions and they never return emails nor calls so I decided to stop reacing out to them. I recently decided to start reaching back out to them with still no luck. I feel like this was a complete waste of my time and money and I would advise other to look else where.

30 de novembro de 2024
Opinião espontânea
logótipo da Ultimate Medical Academy

Resposta da Ultimate Medical Academy

Hi Turesa, we’re sad to hear that you felt unsupported during your career search. At UMA, we care deeply about the success of our students and graduates, and we aim to provide meaningful, individualized support throughout their journey, including after graduation. We understand that there can be various factors influencing job search outcomes, and we are here to help identify and support our students in overcoming potential barriers. We’d appreciate the opportunity to learn more about your experience and see if there is anything we can do to help. If you’re open to it, please reach out to our UMA Cares team at (800)-509-5474 or email onlineplacementassistance@ultimatemedical.edu. Or, if you'd prefer, you may use the link below to find more information about UMA Cares for assistance:

go.ultimatemedical.edu/uma-cares

UMA Cares takes all inquiries seriously and will respond in a timely manner.

Finally, invite you to join ConnectUMA at www.connectuma.com, where you can network with employer partners and access career guidance. If you would prefer to speak with a team other than our Alumni Career Services Team, we encourage you to connect with our UMA Cares team. We hope to connect with you soon.

Classificada 5 em 5 estrelas

You are not alone in the process

I thought I could not do it, and I did it with the help with the great team of support at the school every step of the way from the being to the end I love it when I was stuck on something and calling in and they guild you through it and then they would say you got this

26 de julho de 2025
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Resposta da Ultimate Medical Academy

We are beyond thrilled to hear this, Barbara! Thank you for taking the time to share your experience with us. Every student is unique, which is why we provide individualized support services from the moment they enroll through their job search and even as alumni. We put an emphasis on caring for our students and we are honored to be a part of your journey. Thank you for being an inspiration to others!

Classificada 5 em 5 estrelas

Best experience of my life

I did not think I could obtain a degree. I have failed so many times. I casually asked for more info in an online post on Facebook. 18 months later, I am a graduate. I had expected nothing. I got a phone call from a recruiter and they were more confident in me than I was. I signed up for classes the next day. She called me back. I had made an excuse not to talk during the first call. After getting started, my advisor helped me stay motivated until graduation. The instructors are responsive and have the best communication I have experienced. Before Graduation, I had a professional resume and the confidence to successfully interview. I am also employed full-time at a great company. Ultimate Medical Academy assisted me in a position at a highly respected company. I am thoroughly satisfied with my time at UMA.

9 de janeiro de 2025
Opinião espontânea
logótipo da Ultimate Medical Academy

Resposta da Ultimate Medical Academy

Hi Dollie, thank you for taking the time to share your experience with us! At Ultimate Medical Academy, we are committed to providing a quality education and preparing students for entry-level allied healthcare positions with the skills and knowledge they need to succeed. Our instructors’ and advisors’ top priority is to equip and empower our students, and we are proud to provide our students individualized support.

We are so grateful to know you enjoyed your time at UMA, and congratulations on your new job! As a UMA alumni, please feel free to reach out to our various Alumni Support teams whenever you need a helping hand. Thank you for your dedication and for setting a great example for others!

Classificada 1 em 5 estrelas

i am currently a student

i am currently a student. this is my second year attending. first of let me say they told me i was not eligible for a laptop because i have already received one from them. that is not true. when i went the first year they didn't even have the laptop program. and they wanted me to pay for one out of my student loans. no thanks. second of all they over charge for any program that you decide to pick. they blocked me from there Facebook page because i was telling the truth. all they care about is money. lastly they told me that my second semester is not cover by my fincial aid or grants so they want me to come out of pocket for the schooling. you shouldn't have to pay anything back until you have graduated. and i cant afford to pay anything even if i wanted too. i only get ssi and I'm struggling to pay bills with just my ssi. i might just drop out and say forget it. this is not worth the hassle. i recommended my mom but i am abouts to tell her don't do it. and then when i graduated last time they put i dropped out instead of graduating on my finical aid and that took a big hit to my credit. this school is a pos.

14 de julho de 2025
Opinião espontânea
logótipo da Ultimate Medical Academy

Resposta da Ultimate Medical Academy

Crystal, we understand your frustration has led to this review. If you want to speak with someone regarding your experiences, our UMA Cares Team is here to help. You may give them a call directly at 800-509-5474. Please feel free to email social@ultimatemedical.edu if you ever need any assistance or have any questions - we're here for you.

Classificada 1 em 5 estrelas

This is literally the school from hell

This is literally the school from hell. They are very disorganized and only care about getting your money. I’m currently a student and wish I never was recommended to this school. The staff is nasty(not all of them), I asked for assistance to transfer my credits before classes had started (classes started in December , I signed up in November) they wouldn’t help me . The advisor I currently have overbearing and doesn’t respect boundaries. Uma cares is the worst department throughout the damn school. I’ve never experienced nothing like this in my life with any other school. If you are really interested in going to school PLEASE DO NOT CHOOSE THIS SCHOOL. This school had my relative go on multiple job interviews where the job didn’t even know my relative was coming. Uma didn’t even take accountability for sending her to the unknown interview (which she was crying of embarrassment).

17 de dezembro de 2024
Opinião espontânea
logótipo da Ultimate Medical Academy

Resposta da Ultimate Medical Academy

Hi Tyshe, we're sad to hear about your experience. Your feedback is important to us, and we want to make sure that your concerns are addressed properly.

While I understand you shared that you had issues with UMA Cares, I still recommend reaching out to them for assistance. They still can provide more specific help regarding your concerns. You may use the link below to find more information about UMA Cares:

go.ultimatemedical.edu/uma-cares

If you prefer, you can also email us directly at social@ultimatemedical.edu, and a team member will reach back to discuss your questions or concerns in further detail.

We hope to connect with you soon.

Classificada 5 em 5 estrelas

UMA would not let me forget!

I started this program in 2015. I got pregnant with twins and wound up not completing the program. UMA kept emailing me for years about picking up where I left off. They did NOT let me forget! In 2023, after my life had settled down, I decided to go back and complete my program. Now I have an associates degree and I am working on my bachelors! I am so glad UMA kept sending me those emails!

1 de maio de 2025
Opinião espontânea
logótipo da Ultimate Medical Academy

Resposta da Ultimate Medical Academy

Hi Courtney, thank you for sharing your story with us! It’s inspiring to hear how UMA’s support helped you return to your studies and achieve your associate degree. Congratulations, and best of luck as you continue working towards your bachelor’s degree! We’re honored to have been part of your journey. Go Pumas!

Classificada 1 em 5 estrelas

BE AWARE OF ULTIMATE MEDICAL ACADEMY‼️‼️‼️

Where do I start, First off all the employees lie when you speak with them, half of them don’t know anything you ask, reading from a script. No authenticity. You only get digital books that you can’t download. The instructors never have live class. Financial aid staff is a joke- always saying the back room does everything and you can’t talk to those people. I kept telling them that I was going to withdraw and go to a real college- I have finally Withdrawn and now they trying to keep my loan money.

15 de abril de 2025
Opinião espontânea
logótipo da Ultimate Medical Academy

Resposta da Ultimate Medical Academy

Hi Donya, our team members, at all levels, lead by example and strive to provide the support and resources that our students need to succeed. We are proud of our Student Finance team’s dedication to assisting our students and offering valuable support services.

We understand your frustration has led to this review. The best way to get the support you need is to connect with our UMA Cares team. UMA Cares takes all inquiries seriously and will respond in a timely manner. Would you please call (800) 509-5474 so that we can assist you further?

Classificada 1 em 5 estrelas

Financial Aid has poor communication skills

Hi, I enrolled in UMA in March. My main issue is Financial Aid. They are extremely dishonest. I am a person who honors being truthful. Every single person I spoke with completely lied about the deadline TIME for me to submit documents needed in order to continue on with class. I worked my butt off to make sure my first week was amazing, only to be let down. The actual cut off time for me to submit forms was 12 noon. Not 12midnight! Even when I called that night asking for help, the representative said “your deadline is midnight”. Well I got everything done before that time. And this morning I got a call saying my enrollment was canceled and now I’ll have to start over next week! April 7th!!!!! I’m not sure what the problem is with communication on Financial Aids part! But do better! You have us promise to be honest and yet you ALL are extremely dishonest and very misleading! So what if others have gotten mad about the real deadlines. You were honest and did the best you could. But to lie!!!!!! That’s a major 🚩. New training is needed and if people cannot be honest, then maybe the job isn’t for them! I’m extremely pissed. No apology is needed, I’m big on action. It’s evident Finance department fumbles the ball. So what can UMA do better to make sure their staff is well equipped and qualified for the job? So if a response is posted, you can skip past the empathetic part… just explain how the Department can become more truthful and not misguide students. Noon and midnight are two different things. Y’all were completely wrong in this case. It’s almost like the agenda was, let’s get all her tax information, worry her about XYZ…. So how about make sure the financial aid is fully completed, then start students?! That would make more sense right?!?

1 de abril de 2025
Opinião espontânea
logótipo da Ultimate Medical Academy

Resposta da Ultimate Medical Academy

Hi Tanyada, thank you for sharing your experience with us. Our Student Finance team is dedicated to assisting our students, and we strive to provide a student experience that maximizes value through our support services. We understand your frustration has led to this review and appreciate you bringing this to our attention.

The best way to get the support you need is to connect with our UMA Cares team. Would you please call 800-509-5474 so that we can assist you? You may also use the link below to submit your concern to a UMA Cares Representative for assistance: go.ultimatemedical.edu/uma-cares.

UMA Cares takes all inquiries seriously and will respond in a timely manner.

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