Scam! Unfortunately I cannot give it a lower review, ordered some led numbers and the product that turned up was nothing like what they had advertised, would not process a refund until I returned the... Ver mais
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Leia as opiniões dos outros
I ordered a product and immediately said my credit card was denied. Directly after that, my bank sent out a fraud alert. Only time I had used my card, so it came directly from Umbra. What a scam.... Ver mais
It is scam site. The item I ordered from this company did nothing what it was advertised, they were only willing to refund it if it was returned. Cost of tracked return item worked out more then the... Ver mais
We ordered a photo frame, but received another product. Contact with customer service wasn't very easy because of the different contact adresses, but when you reach them... they solve the problem not... Ver mais
Informações sobre a empresa
- Decoração e Design de Interiores
- Loja de cortinas
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de espelhos
- Loja de molduras
Escrito pela empresa
Umbra is a global home decor and housewares company that offers original design for modern and casual living. Based in Toronto, Canada, Umbra (Latin for “shade”), has become a global leader in product design and currently distributes in over 120 countries across the world with offices in Europe, Canada, the United States, Brazil, and China. Umbra was born out of passion for original design and the desire to create products for every home. At Umbra, our team of international designers brings thought and creativity into everyday items. Driven by innovation, we pull inspiration from the global marketplace, in order to push boundaries in our approach to original design.
Informações de contacto
40 Emblem Court, M1S 1B1, Scarborough, Canadá
- 1-800-387-5122
- info@umbra.com
- www.umbra.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
UMBRA website woes
UMBRA
Dear Sir or Madam:
I am excited to be receiving your products.
Problem 1
The website would not subtract the10% off with the code provided. I could not tell the number 1 from the lower case letter l.
Problem 2
The website promised free shipping for over a $50 purchase, but would not take it off.
Customer service human Jenell did a excellent job. She got the 10% discount for me and refunded the $8 the website would not permit us to subtract for shipping the website promised. She was extremely patient with me as I went back and forth on my phone to retrieve the information she needed. Thanks Jenell!
Sincerely,
Alice Nandihalli

Resposta da Umbra
I have used and loved Umbra products…
I have used and loved Umbra products for years, but this was the very first time I ordered a product via the Umbra web site. It is as beautifully designed and as easy to use as its products!
Easy and fast checkout!
quick and easy website
Thanks for the great products and the…
Thanks for the great products and the discount!
Ordered a third one to go with a pair I…
Ordered a third magnetic metal bulletboard to go with a pair I already have. Ordering was easy to complete and quick.
Great product
Great product, easy to order, easy to install, well packaged, good quality.
Love the product
Love the product. You said you'd notify me when it was back in stock and you did.
Thank you.
So far so good
So far so good. Searching and finding what I was looking for was relatively easy. And check out was a breeze. The price was very reasonable so I am hoping that the quality works for what I’m looking for.
tax should be applied after the discount
Great to organize pots and pans in drawers
Upgraded to drawers for pots and pans in my new kitchen so bought these to organize them.
Pegs are great for keeping everything in place!
My shopping experience on Umbra has…
My shopping experience on Umbra has been exceptionally smooth and super easy to check out.
fast response time andvefficient.
There were technical difficulties when…
There were technical difficulties when looking at the curtain rods.

Resposta da Umbra
Navigation
Every time I clicked on wall hooks it took me to a different section and then froze. But I love the products!

Resposta da Umbra
At the start of my shopping there was…
At the start of my shopping there was an intrusive request for my email and text number. The bait was a 10% discount, so I took the bait. But after all of that I received no email or text and no discount at check out. I completed my order, paying full price without the discount.
It's now a half hour later, I being intruded upon with a review request, and I still haven't received any other communication. Why intrude and trifle with me if I don't get the discount?

Resposta da Umbra
It was very easy to order
It was very easy to order. Umbra sent me a notice when the item was back in stock and I ordered it!
great website to use and navigate
The website was very easy to navigate. The description of the products was very defined and color options were easy to use. The way the products are displayed is excellent as is the side pictures showing their use. check out is easy and efficient. the umbra website really a pleasure to buy from.
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