Union Hand-Roasted Coffee Opiniões 

61
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Union coffee, house blend, makes a superb brew: one of my all-time favourite coffees. Their subscription delivery arrangements are perfect, allowing me to delay fresh supplies when I’m away from home... Ver mais

Classificada 4 em 5 estrelas

Ordered a four pack bundle of wholebean, and received cafetiere grind. Not ideal, but contacted the company via email, and received a response the same day from Tom: a thorough friendly response and t... Ver mais

Classificada 5 em 5 estrelas

I've had a coffee subscription for a year or so, I have whole means - always very fresh. We have recently had a few bags of El Topacio Washed Bourbon which is absolutely beautiful, can't get over how... Ver mais

Classificada 5 em 5 estrelas

Love our fresh roasted coffee from Union and look forward to receiving our regular delivery. I was disappointed to find one of the bags damaged on its arrival yesterday but an email to customer servic... Ver mais

Informações sobre a empresa

  1. Restaurantes e bares

Informação fornecida por diversas fontes externas

Union Hand-Roasted Coffee is a speciality, artisan coffee roaster specialising in exceptional, directly traded coffee. Unique hand-crafted blends and single estate coffees are freshly hand-roasted every day, in small batches. Our coffees are suitable f...


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

61 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de uma semana

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4,1

Todas as opiniões

(61)

14 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Union coffee is an Excellent company.

Union coffee, house blend, makes a superb brew: one of my all-time favourite coffees. Their subscription delivery arrangements are perfect, allowing me to delay fresh supplies when I’m away from home for a few weeks.

17 de junho de 2026
Classificada 1 em 5 estrelas

I placed an order with Union…

I placed an order with Union Hand‑Roasted Coffee on 21/06, and unfortunately I have not received any update since. The payment was taken from my account immediately, but I received no order confirmation, no dispatch information, and no communication from the company.
I have tried contacting Union through their website, but I haven’t received any response, and there is no clear way to check the status of my order. At this point, I have no idea where my order is or whether it has even been processed.
This has been a disappointing experience, especially given the company’s reputation. I hope they improve their communication and customer support, as customers should not be left without updates after payment has been taken.

21 de junho de 2026
Opinião espontânea
logótipo da Union Hand-Roasted Coffee

Resposta da Union Hand-Roasted Coffee

Hi, thanks for your message and very sorry to hear this. Looking at your order it appears you may have added your email address incorrectly at checkout and therefore our emails were not reaching you. We have since replied to your message and included the tracking link within it. We hope that helps and you enjoy the coffee!

Classificada 1 em 5 estrelas

Anyone that thinks this is nice coffee…

Anyone that thinks this is nice coffee is mental, grim. Buy fresh for real flavour.

Will be returning for refund.

11 de abril de 2026
Opinião espontânea
logótipo da Union Hand-Roasted Coffee

Resposta da Union Hand-Roasted Coffee

Thanks for your honest review and very sorry to hear this. We attempted to reach out to you for further information however sadly haven't heard back yet. If you could please drop us a message to hello@unionroasted.com we'd be happy to investigate further and find a solution for you. Many thanks,

Classificada 5 em 5 estrelas

Arrived quickly

Arrived quickly, well packed and all fine.
We're enjoying trying the different coffee's

18 de março de 2026
logótipo da Union Hand-Roasted Coffee

Resposta da Union Hand-Roasted Coffee

Thanks very much for your review. It is always great to hear from someone who enjoys our coffee.

Classificada 5 em 5 estrelas

The BEST coffee in the market

The BEST coffee in the market

18 de março de 2026
logótipo da Union Hand-Roasted Coffee

Resposta da Union Hand-Roasted Coffee

Thanks very much for your kind review. It is always great to hear from someone who really enjoys our coffee.

Classificada 5 em 5 estrelas

No. 1 place for single origin coffee

The website is easy to navigate, the team are efficient and customer service is fantastic.

I love the huge ever changing selection of healthy flavourful coffees they offer as it's impossible to get bored! Ever since our first purchase from union roasted we have never looked back.

18 de março de 2026
logótipo da Union Hand-Roasted Coffee

Resposta da Union Hand-Roasted Coffee

Thanks very much for your kind review. It is always great to hear from someone who really enjoys our coffee and what we do here. Happy brewing!

Classificada 5 em 5 estrelas

Great coffee

Great coffee. Decaf coffee can be bland and disappointing but yours is full of depth and lots of different notes of flavour. Enjoying it every day .

24 de fevereiro de 2026
Classificada 1 em 5 estrelas

I’m really disappointed with the…

I’m really disappointed with the Ethiopian Yirgacheffe coffee I got from Union. It’s honestly one of the worst coffees I’ve tried. The bitterness is too strong, the beans are different sizes like they’re mixed from different sources, and the roast doesn’t feel professional at all. It’s also not a light roast like they claim.
If this is their usual quality, I really wouldn’t recommend it. I’m not sure if this is always the case or if I was just unlucky this time, but the experience was very frustrating.

7 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing coffee

Amazing coffee, whichever blend or origin you pick. Definitely know what they are doing. One of the best roasters in the UK if not the best for medium roast level.

31 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service

Brilliant service today- when I ordered my coffee and inadvertently put the wrong delivery address I messaged Union who put it right immediately.
Fantastic products and first class customer service.

11 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Service

I accidentally registered for a subscription ,but cannot consume on my own the amount of coffee required !
Tom immediately responded to my message and removed my name .
I have been a fan of Union Coffees products for years,and like the information they provide , plus they help small farmers.Friends and family always appreciate their products as presents too !

3 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Love our fresh roasted coffee from…

Love our fresh roasted coffee from Union and look forward to receiving our regular delivery. I was disappointed to find one of the bags damaged on its arrival yesterday but an email to customer services brought a swift reply from Tom who had the problem sorted and a replacement on the way. Full marks to him and the company. This is how it should be done.

9 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great quality beans

I've a SAGE barista pro machine at home. Beans from UNION never fail to deliver on a great expresso (Bean to cup) You pay for quality & so worth it. I've tried 6 x 200g of different types. Trying to decide which one I'd want 1kg of. Very difficult as I enjoy a few equally.
I'd like them to sell a UNION air tight container though 😄

3 de dezembro de 2024
Opinião espontânea

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