Went in Boston store Thursday evening welcomed by Chris, help me and my wife choose a new mattress. Chris was superb, our son was with us and has additional needs Chris was incredibly friendly and tal... Ver mais
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Leia as opiniões dos outros
We recently visited the store to select new flooring for our hallway and large kitchen/diner after having a member of the team come out to our house to measure. Chris in store helped us select and ad... Ver mais
A empresa respondeu
From first walking into the shop staff extremely friendly. Couldn’t do enough especially the young lad who was showing us the different carpets. To our surprise he had only been working there 4 weeks.... Ver mais
A empresa respondeu
Chris did an amazing job at ordering us carpets and laminates at a good, value for money cost. He's always very helpful. Thanks Chris
A empresa respondeu
Informações sobre a empresa
- Loja de carpetes
- Loja de colchões
- Loja de mobília para quartos
- Loja de mobília para sala de estar
- Loja de móveis
- Loja de pisos
Escrito pela empresa
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Escrito pela empresa
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Informações de contacto
45 Main Ridge East, PE21 6ST, Boston, Reino Unido
- 01205 358700
4,7
Excelente
350 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 99% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good service.
20 de abril de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Susan,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received good service from the team.
All the best,
United Carpets & Beds Boston
Excellent customer service and superb…
Excellent customer service and superb fitting service provided. Extremely pleased overall
23 de abril de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Richard,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team able to deliver a professional service.
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Boston
Happy customer
The sales rep Matt was very helpful and friendly. We purchased 2 carpets with his help. I would definitely recommend United Carpets.
The carpet fitters was very efficient, polite and friendly.
11 de março de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Margaret,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Matt able to advise you on our huge range of carpets as well as the fitters delivering a great service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
Ashley was amazing from start to…
Ashley was amazing from start to finish. He organised for sizing and fitting and helped with samples.
Would recommend united carpets and Ashley/colleagues.
11 de março de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Susan,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Ashley able to advise you with sizes and fittings. The team will be delighted that you would recommend us.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
Despite waiting longer than expected…
Despite waiting longer than expected for the stock to become available - it was worth the wait ! The fitter was very good and efficient . All in all very happy with my experience .
17 de abril de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Ann,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience after waiting for your special order flooring.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Boston
Had new carpet fitted in our static…
Had new carpet fitted in our static caravan from Boston store, staff where very good made it a very pleasant visit the fitter arrived bang on time and did a great job 5 star,Thanks very much ,
10 de abril de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Paul,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with our independent fitters able to deliver great customer service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
Rental property carpet replacement
Rental property carpet replacement. I was out of the country and the carpet fitter couldn't accept a 2-day delay in payment, insisting on payment on the day, which was pretty inconvenient. I won't be using these clowns again.
21 de março de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Tony,
Thankyou for leaving us a review.
The team at United Carpets & Beds Boston have been in contact with you via email to discuss this matter further.
if you have any further information please contact us on aftersales@unitedcarpets.net.
Kind regards
The United Team
Very impressed
Very impressed. When it was discovered that there was an error they leapt into action & furthermore, they were honest about the mistake.
Very impressed.
20 de março de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi,
Thankyou for leaving us a review.
We are happy to hear the team was able to advise you and rectify any problems you may have had.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
Excellent service
Friendly staff, great price, super carpet. The fitters were professional and efficient. Extremely pleased with the whole service. I’ll definitely go back for all my flooring needs.
28 de fevereiro de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Thanks for taking the time to leave us your feedback and for your 5 star review!
The United Carpets Boston team
Experience in the store was pretty good, install not so much
Experience in the store was pretty good, install not so much. Carpet had some dark spots on it, which they offered to look at but by that point my new sofa was delivered on top of them so there wasn't much we could do. I also wish the fitters took a little more care as there was a fair bit of damage to the skirting board that I was told "was just a mark and will rub off" but is definitely a series of scratches in the paint.
26 de março de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi,
Thankyou for leaving us a review.
We are disappointed to hear about your fitting experience.
If you have any further information please email aftersales@unitedcarpets.net where we will be able to investigate this further in order to improve our fitting service.
All the best,
The United Team
New bed purchase from Boston branch
Went to purchase a new bed from the Boston store recently. Was greeted by a very pleasant young sales assistant called Ash. He was helpful, informative and very patient whilst I made my decision about which bed I felt was most suitable for my needs.
I wouldn't hesitate to recommend United Carpets and beds.
22 de março de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Thank you for taking the time to leave us your feedback and a 5 star review.
We hope to see you again soon for your next project.
Lovely carpet terrible fitters!
Carpet was lovely. Not cheap but lovely just what we wanted. Staff in store were decent. Fitters were shocking. (Well one of them!… young lad was ok) Really let united carpets down. They refused to put gripper down. Refused to put wires under even with no gripper. Refused to do anything I asked them to. Just Rude… and then damaged my furniture!… So sadly haven’t been back to united carpets since even though we need 3 more carpets.
16 de fevereiro de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi,
Thankyou for taking time to leave us a review.
We are disappointed to hear that your fitting experience was not up to our usual high standard.
If you can give us any further information at aftersales@unitedcarpets.net the team will be able to investigate this further.
Once again, thankyou for leaving us a review.
The United Team
Bought my LVT flooring from the Boston…
Bought my LVT flooring from the Boston Branch. The guys there were incredibly helpful, especially Matt. Simon did a fantastic job fitting it after some challenging prep work. Not easy, but the final result looks absolutely stunning. Really great job and very pleased indeed. Highly recommended!
21 de março de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi David,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Matt able to assist you and Simon deliver a professional service at fitting. All the team love to hear such positive feedback that you love your new flooring and that you would recommend us.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Boston
Great job…
Was kept informed on delivery date fitter arrived on time and did a great job
15 de fevereiro de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Stephen,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with our independent fitting team able to deliver great communication to organise your fitting.
We look forward to assisting you again.
All the best,
United Carpets & Beds Boston
Ash at United Carpets Boston
Upon entering the Boston branch of United Carpets we were warmly greeted by Ash. Ash was very friendly and extremely knowledgeable and talked us through the carpet buying process clearly and concisely. Never pressuring us to make a decision, but offering advice when we needed it. Ash is indeed a credit to the Boston branch of United Carpets
15 de março de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Karen,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Ash able to advise you on our huge range of carpets and talk you through what you need.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
Ash was very helpful and polite to us
Ash was very helpful and polite to us, helping us find a carpet in our budget and ans style, couldn't of helped more.
15 de março de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Mason,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Ash able to advise you on our huge range if carpets while working within your budget.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
The staff are very friendly
The staff are very friendly and gave a good service. It was useful to be able to buy cutoffs at lower prices. I have used them before and would happily use them again.
28 de fevereiro de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to deliver a professional service and advise you on our huge choice of roll ends.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
A lovely customer experience.
We were attended to by Ash. He is a truly helpful gentleman who went out of his way to cut and fold the carpet length that we had purchased.
The store is very welcoming.
10 de março de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Richard,
Thankyou for leaving us a 5 star review.
We are happy to hear that Ash went above and beyond to deliver our new carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
In-store team very helpful and friendly…
In-store team very helpful and friendly love the new bed carpet fitter also friendly guy, did a great job fitting carpet, wouldn't go anywhere else, highly recommend.well done united carpets and beds.
19 de fevereiro de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Lindy,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team on hand to advise you.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Boston
Helpful Matt
Just bought a carpet great choice of carpets at a really good price the salesman Matt was very helpful and friendly gave us great advice recommend to everyone
8 de março de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that Matt was able to advise you on our huge range of carpets and that you would recommend us!
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Boston
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