Went in Boston store Thursday evening welcomed by Chris, help me and my wife choose a new mattress. Chris was superb, our son was with us and has additional needs Chris was incredibly friendly and tal... Ver mais
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Leia as opiniões dos outros
We recently visited the store to select new flooring for our hallway and large kitchen/diner after having a member of the team come out to our house to measure. Chris in store helped us select and ad... Ver mais
A empresa respondeu
From first walking into the shop staff extremely friendly. Couldn’t do enough especially the young lad who was showing us the different carpets. To our surprise he had only been working there 4 weeks.... Ver mais
A empresa respondeu
Chris did an amazing job at ordering us carpets and laminates at a good, value for money cost. He's always very helpful. Thanks Chris
A empresa respondeu
Informações sobre a empresa
- Loja de carpetes
- Loja de colchões
- Loja de mobília para quartos
- Loja de mobília para sala de estar
- Loja de móveis
- Loja de pisos
Escrito pela empresa
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Escrito pela empresa
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Informações de contacto
45 Main Ridge East, PE21 6ST, Boston, Reino Unido
- 01205 358700
4,7
Excelente
350 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 99% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da United Carpets & Beds - Boston
Hi Maureen,
Thankyou for leaving us a review.
We are happy to hear that you received great service in-store.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
Very friendly staff
Very friendly staff, couldn’t have done more to help. Was unable to fit the bed head in the car so they delivered it for me, TOP MARKS!!
9 de julho de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi John,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with the team going above and beyond to deliver your new bed.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
The fitters were rude and…
The fitters were rude and argumentative. Told me if I wanted grippers I would have to transfer money into his account for fitting, even though I had free fitting as I purchased all the underlay and door bars, the door bars were not fitted either. The door bars that were already there were used. But I did get a refund for the bars but I did actually want nice ones. On a positive note the shop staff were very helpful.
3 de junho de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Anne,
Thankyou for taking time to leave us a review.
We are disappointed to hear that our independent fitters didn't deliver a professional service and all of your comments will be passed onto management for review.
If you have any further information please email us at aftersales@unitedcarpets.net.
Once again, thankyou for taking time to leave us a review.
The United Team
Some great Service. Disappointed by delay due to faulty carpet
Ordering was great. Lots of help support and guidance. Ordering went smoothly and carpet was ready when we needed it.
On delivery the carpet layer discovered a huge crease across the carpet making it totally unsuitable.
We had planned a lot around the carpet being laid on that day and therefore the plans were not able to go ahead.
Two days later a replacement carpet was delivered that was cheaper, not quite the same spec. The price difference was £75.
I had to have a couple of weeks later to get that paid into my account.
7 de agosto de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Tina,
Thankyou for leaving us a review.
We are happy to hear that you had a great in-store experience with the team able to advise you.
In regards to your fitting experience we apologise for any inconvenience caused however the team have been able to rectify any problems with your carpet as soon as possible.
Once again, thankyou for leaving us a review.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
The carpet is absolutely lovely so soft…
The carpet is absolutely lovely so soft to walk on. The lino is really good quality. And the fitters wasn't here long as they did my hall stairs and landing. Highly recommend this company
8 de julho de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Karl,
Thankyou for leaving us a review.
We are happy to hear that you love your new carpet and lino as well as having a great fitting experience with our indepndent fitters.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
Never again!
Never again!! Enough said, WILL use local independant retailers in future!!!!
31 de julho de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi,
Thankyou for leaving us a review.
We are disappointed to hear about your experience.
If you have any further information please email us at aftersales@unitedcarpets.net.
Once again, thankyou for leaving us a review.
The United Team
Unhelpful delivery…
The service I received from the shop was very good and staff were helpful therefore bought a bed and 2 headboards. However the delivery service was extremely unhelpful with the attitude that delivery would be when they wanted and basically it was tough. I pointed out that due to the nature of my occupation I was unable to take a day off work to sit and wait all day for a delivery but it fell on deaf ears. Therefore it had to be delivered to the shop and then delivered to us which is a lot of messing about due to the inflexibility and the customer service you are suppose to be proud of. I will not be using this service again.
30 de maio de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Ron,
Thankyou for taking time to leave us a review.
We are happy to hear that you had a great in-store experience with the team able to advise you.
In regards to your delivery experience all of your feedback will be passed onto management for review, however we were able to organise delivery to the store so you could accept delivery at a time suitable for yourself.
Once again, thankyou for taking time to leave us a review.
The United Team
Best shopping experience I've had
Came into the Boston store very undecided on what to do with our new extention. I was greeted, very professionally by a chap called Ash. He was absolutely lovely and made me feel very at ease throughout the whole process! He talked me through the different options I had and gave his own opinion on what would suit what I was looking for best.
Credit to the whole team there who were lovely, laughed joked and made the whole process one of the best and most enjoyable shopping experiences I've had.
We are still deciding what to do but the whole shopping experience at the Boston store was excellent! When we decide what to do based on the options Ash presented to us we will definitely be back to order. A* service and highly recommend to everyone!
20 de julho de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Sally,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Ash able to advise you on our huge range of products and put you at ease while delivering great customer service.
We look forward to assisting you soon with your project.
All the best,
United Carpets & Beds Boston
Amazing carpet
Amazing carpet, come in to the store not really knowing what I wanted. Was greeted by ash who was so helpul from the moment we stepped through the door to the moment we drove away. Took us around the shop explaining the difference in the carpets and listened to our needs and was very patient with us. We left the store with an amazing carpet that complements our house very well. amazed by the service we got from ash went above and beyond! a credit to the business.
20 de julho de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Jenny,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Ash able to advise you on our huge range of flooring while delivering excellent customer service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
Helpful staff
Chris was very helpful and didn't rush or push us to make a decision.
12 de julho de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Linda,
Thankyou for leaving us a 5 star review.
We are happy to hear that Chris was able to deliver great customer service in-store.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
Great carpet and fitter
Great carpet and fitter. Only small negative is I was promised a matching mat which didn't materialise.
27 de junho de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Jennifer,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love you new carpet.
If you email us at aftersales@unitedcarpets.net we will be able to chase this for you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
From start to finish the staff were…
From start to finish the staff were really helpful at the Boston store.
Brilliant infact
All went really smoothly and would definitely shop there again.
15 de junho de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Honor,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with the team able to advise you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
Excellent experience with this company
Very happy with quality and also fitting of our carpet and beds
30 de maio de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Thanks for taking the time to leave us your 5 star review.
I am happy to see that you were happy with the service of our sales team and of the independent fitters.
We hope to see you again soon.
The team at United Carpets and Beds
They fitted my Lino in kitchen and…
They fitted my Lino in kitchen and bathroom the fellas were lovely and polite and same goes for the staff who sold me the Lino A1 company
1 de maio de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Jennifer,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with our independent fitters able to deliver a professional service as well as the in-store team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
We were given time to make our…
We were given time to make our selection and were given clear details on delivery etc
15 de junho de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Barbara,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you and answer any questions you may have.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
Good advice on the right product too buy
Good advice on the right product too buy
16 de maio de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Karen,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great advise from the team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
Very helpful staff very experienced
Very helpful staff very experienced new just what a wanted couldn’t of done more to help me on my small budget
24 de maio de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Caroline,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of products and work within your budget.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
The place to go
The delivery was delayed because of a problem with our mattress, we also ordered a headboard which was delivered on time. The Store were very good about it all got it replaced and was sent by a courier. We got it a week later. Can't fault the shop and the staff. Very helpful, friendly and not at all pushy. Would definitely recommend to others.
14 de maio de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Elaine,
Thankyou for leaving us a review.
We are happy to hear that you had a great in-store experience with the team able to assist you and that your mattress was delivered as soon as possible.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
The staff always go above and beyond…
The staff always go above and beyond and are so helpful
11 de abril de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Sarah,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team going above and beyond to assist you.
All the best,
United Carpets & Beds Boston
Went to buy new carpet
Went to buy new carpet, was served by Craig, so knowledgeable & so friendly, 2nd time we have gone to United & served by Craig both times. Great quality carpet & underlay, we will be back 😀
2 de maio de 2024
Opinião espontânea
Resposta da United Carpets & Beds - Boston
Hi Jan,
Thankyou for leaving us a 5 star review.
We are happy to hear that you have returned to United Carpets and that Craig was able to advise you on our huge range of carpets!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
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