United Carpets & Beds Opiniões 

11 973
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Came into the shop a few days ago looking for a hall, stairs and landing carpet . A very pleasant assistant named jav helped us by booking us in for a fitting , then we came back in the shop to pick w... Ver mais

Classificada 5 em 5 estrelas

Wow , what a great experience we had at United carpets at Boston today 3rd October 2026 . We were delighted with the service , Alex was absolutely fantastic with helping is choose a carpet . We will... Ver mais

Classificada 5 em 5 estrelas

Anna from the Daybrook store was very helpful and gave us excellent advice on the carpet and underlay. She also helped us with choosing the right carpet colour. We really appreciated her knowledge,... Ver mais

Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️ Had a really great experience with Saqib at United Carpets. He was extremely helpful from start to finish and gave us some genuinely good advice without any pressure. He took the ti... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de carpetes
  2. também em
  3. Loja de colchões
  4. Loja de mobília para quartos
  5. Loja de mobília para sala de estar
  6. Loja de móveis
  7. Loja de pisos

Escrito pela empresa

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Escrito pela empresa

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Informações de contacto


4,6

Excelente

TrustScore: 4.5 em 5

12 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 97% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(11 973)

1773 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Excellent help and advice from Liam @…

Excellent help and advice from Liam @ Rotherham Parkgate. Really helped my indecisive decision making and the whole staff were lovely with my little boy as well

27 de agosto de 2026
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logótipo da United Carpets & Beds

Resposta da United Carpets & Beds

Hi Gemma, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the excellent service that you recieved from our Rotherham store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Classificada 5 em 5 estrelas

Lovely carpet

Lovely, thick carpet and underlay, very competitive prices and brilliantly precise fitting made for an experience that made me regret not finding you before I had the rest of the house carpeted!

4 de agosto de 2026
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Resposta da United Carpets & Beds

Hi Steve, thank you so much for sharing how our Rotherham store did.

Its a pleasure to hear that the team could make the experience you had with us a positive one. We're so pleased that you're happy with the finished results of your carpets.

Thank you so much for the recommendation. Take care

Classificada 5 em 5 estrelas

Amazing customer service

Just want to say thank you for the amazing customer service we have received from start to finish choosing our new bed and mattress do not hesitate to buy beds bed frames and carpets from this amazing company thank you to all the Pontefract team Mr and Mrs pye

26 de agosto de 2026
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Resposta da United Carpets & Beds

Hi Elena, thank you for taking the time to leave a review.

We're so pleased to hear that your experience with our Pontefract store was positive throughout. Its great to hear that the team were able to help you find the best bed and mattress for you and your home.

We're delighted to hear that your happy with the overall service that you recieved.

We hope to assist you again in the future. Take care.

Classificada 5 em 5 estrelas

Very good service

21 de julho de 2026
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Resposta da United Carpets & Beds

Hi Tony, thank you so much for the kind feedback.

We're so glad we could assist you and provide you with a great service service throughout!

Classificada 5 em 5 estrelas

Living room carpet

Living room carpet purchased, delivered promptly and fitters did an excellent job. Friendly helpful staff in the shop and confident friendly fitters. Would absolutely buy from you again Thankyou

22 de julho de 2026
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Resposta da United Carpets & Beds

Hi Wendy, thank you for taking the time to leave a review.

Its wonderful to hear that we could meet your expectations and provide you with an excellent 5 star service throughout.

We hope to assist you again in the future. Take care

Classificada 5 em 5 estrelas

From first walking into the shop staff…

From first walking into the shop staff extremely friendly. Couldn’t do enough especially the young lad who was showing us the different carpets. To our surprise he had only been working there 4 weeks. You would never know as extremely confident in his role. Samples bought to our house on the 26,8,26by Matt who also done the measurements and quotes. We found matt very friendly helpful like having a mate round for a cuppa. Couldn’t ask for a better service, carry on the good work

26 de agosto de 2026
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Resposta da United Carpets & Beds

Hi Claire, thank you for taking the time to leave a review.

We're so pleased to hear that your experience with our Boston store was positive throughout. Its great to hear that the team were able to help you find the best option for you and your home.

We're delighted to hear that your happy with the overall service that you recieved.

We hope to assist you again in the future. Take care.

Classificada 5 em 5 estrelas

Very good service

Very good service, gave excellent advise when asked. Very prompt at fitting also, within a couple of days

26 de agosto de 2026
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Resposta da United Carpets & Beds

Hi Tom, thank you so much for sharing how our Sleaford store did.

Its a pleasure to hear that the team could make the experience you had with us a positive one.

Thank you so much for the recommendation. Take care

Classificada 5 em 5 estrelas

Great service

Great service, excellent product at very reasonable price, fitted as soon as requested
Cleared up off cuts, left area tidy
Thanks

25 de agosto de 2026
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Resposta da United Carpets & Beds

Hi William, thank you for taking the time to leave a review.

Its wonderful to hear that we could meet your expectations and provide you with a 5 star service throughout.

We hope to assist you again in the future. Take care.

Classificada 5 em 5 estrelas

Friendly and professional service

Friendly and professional service. Always come here for my carpets and am never disappointed.

25 de agosto de 2026
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Resposta da United Carpets & Beds

Hi Helen, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the excellent service that you recieved from our Nuneaton store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Classificada 5 em 5 estrelas

Really pleased with quality of carpet…

Really pleased with quality of carpet and the carpet fitter was excellent

6 de agosto de 2026
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Resposta da United Carpets & Beds

Hi Dawn, thank you so much for the kind feedback.

We're so glad we could assist you and provide you with a great service service throughout!

Classificada 5 em 5 estrelas

Great customer service

I’d highly recommend Calum at United Carpets. He was extremely helpful, friendly and patient while I was choosing my new carpet. He took the time to understand what I was looking for and gave me really helpful advice without making me feel pressured into making a decision.

Nothing was too much trouble, and his knowledge and attention to detail really stood out. He made the whole process so much easier and more enjoyable.

Thank you, Calum, for all your help — excellent customer service from start to finish. I’m really pleased with my choice!

25 de agosto de 2026
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Resposta da United Carpets & Beds

Hi Laura, thank you for taking the time to leave a review.

We're so pleased to hear that your experience with our Northfield store was both helpful & friendly throughout. Its great to hear that the team were able to help you find the best option for you and your home.

We're delighted to hear that your happy with the finished results of your carpets. We will be sure to pass on your kind words to the team!

We hope to assist you again in the future. Take care.

Classificada 5 em 5 estrelas

Wood laminate and carpets

The wood laminate fitter arrived on time. He was very pleasant and professional and made a great job of fitting the laminate flooring. He trimmed the doors and made no mess at all. Great job!
Following day the carpet fitters also arrived on time, again trimmed the doors and the carpets looked excellent. Completely satisfied with the service and price from Eddie and his team.
One final thing, all the work was carried out in one of the hottest heatwaves ever yet no problems at all. Thankyou guys 🙏

15 de julho de 2026
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Resposta da United Carpets & Beds

Hi Tams, thank you for taking the time to leave a review.

Its wonderful to hear that we could meet your expectations and provide you with an excellent service from start to finish. We're so pleased that you're happy with the finished results of your flooring!

We hope to assist you again in the future. Take care.

Classificada 4 em 5 estrelas

Fitting toilet vinyl poorly

Toilet vinyl fitted completely out of square. Plank effect 1" from wall at the rear and 5" at the front, shocking . Took photos and sent to shop. Was given fitters number for ME to contact him!. Fitter said buy some more vinyl and he'll come over from Birmingham and fit it !. . No resolution from the shop really didn't feel I was left with any option as it looks so bad . Went in to shop and paid for another lot of vinyl and fitting. ( so now paid double just to get the job hopefully done right) Only reason for any stars is the exceptional job the fitter did on my lounge laminate. 24/8/26 UPDATE was being fitted tomorrow but they cancelled due to the flooring being faulty. Waiting for new stock. Feel disappointed that a superb job with the laminate was overshadowed by slap dash rushed job and lack of accountability. 25.8.26 fitter came and fitted new vinyl straight and square. Thank you.

17 de agosto de 2026
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Resposta da United Carpets & Beds

Hi Jayne, thank you for taking the time to leave feedback.

We're sorry to hear that your initial experience with our Aylestone Road store and the independent fitters did not meet your expectations, and that there was problems with the fitting of your vinyl. This is certainly not the level of service we strive to provide and understand your frustration completely.

We appreciate your patience throughout the process and are so glad to hear that the issues with your vinyl have now been rectified and you're pleased with the finished results.

We really hope that we have restored your faith in us, and would love the opportunity to assist you again in the future.

Kind Regards
The United Team

Classificada 5 em 5 estrelas

Delivery was on time.

Delivery was on time.
Men were very helpful and had the beds up and sorted in no time. Would recommend this firm.

10 de julho de 2026
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Resposta da United Carpets & Beds

Hi Dorothy, thank you so much for the kind feedback.

We're so glad we could assist you and provide you with a great service service throughout!

Classificada 5 em 5 estrelas

A Beautiful Transformation Thanks to United Carpets

I’m genuinely delighted with the service I received from United Carpets, and I want to express my appreciation for the care, professionalism, and attention to detail they brought to every part of the job. They fitted carpets in all the bedrooms, laminate flooring throughout the rest of the house, and vinyl in the utility room, and the results are nothing short of outstanding.
From the moment I visited the store, the team were welcoming, knowledgeable, and incredibly patient. They helped me choose the right materials without any pressure, explained the differences clearly, and made the whole process feel easy and stress‑free. Their communication was excellent, and everything was arranged smoothly from ordering to installation.
The fitters were exceptional. They arrived on time, worked efficiently, and treated my home with real respect. The carpets are beautifully laid with crisp edges and a luxurious finish. The laminate flooring looks flawless — perfectly aligned, secure, and finished with real craftsmanship. Even the vinyl in the utility room, which can be tricky to get right, was fitted seamlessly.
What stood out most was the pride they clearly take in their work. Nothing felt rushed, and every room was left tidy and ready to enjoy. It’s rare to find a company that delivers great products, great workmanship, and great customer care all at once, but United Carpets absolutely did.
I’m truly grateful for the transformation they’ve made to my home. I wouldn’t hesitate to recommend them.

24 de agosto de 2026
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Resposta da United Carpets & Beds

Hi, thank you for taking the time to leave such kind feedback.

Its a pleasure to hear that our Boston store could make your experience with us such a positive one. Its so great to hear about the amount of attention to detail that was shown throughout the service that you recieved.

We're so pleased to hear that the communication you received made the process easy and stress free, and the team could help you find the best products for you and your home.

Lastly we're so glad that the fitters completed the job to an amazing standard and that you're happy with the final results & how its transformed your home!

We hope to assist you again in the future. Take care!

Classificada 5 em 5 estrelas

Was very easy from start to finish…

Was very easy from start to finish reasonable priced services excellent and the fitters that come was amazing

21 de julho de 2026
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Resposta da United Carpets & Beds

Hi Carole, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the excellent service that you recieved from our Kirkby store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Classificada 5 em 5 estrelas

Professional, friendly and reasonably priced

Great service both professional and friendly from the Northfield United Carpets. We had all our laminate floors and carpets in our 3 bedroom house changed. From initial quote Seb steered us right on best options being both super professional and friendly, cams out on the same day to measure things up and the combined cost was very reasonable and lower than expected. It took a couple of weeks for the materials to come and on the weekend after we had them fitted. Neal was incredible he did the laminate for our hallway, dining room and living room almost all in one day and by the end of the second day he had finished the laminate and did the carpet on the stairs, landing and three bedrooms. The work was immaculate and well done. Neal himself is both professional and super friendly as was his wife Sarah he helped out with the beading and did a great job. If we ever have any future flooring needs this is the first place we would go and we would ask for Neal specifically for the amazing job he did.

22 de agosto de 2026
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Resposta da United Carpets & Beds

Hi Ross, thank you for taking the time to leave a review.

We're so pleased to hear that your experience with our Northfield store was both professional and friendly throughout. Its great to hear that Seb was able to help you find the best option for you and your home.

We're delighted to hear that your happy with the finished results of your laminate and carpet. We will be sure to pass on your kind words to the team!

We hope to assist you again in the future. Take care.

Classificada 5 em 5 estrelas

I had an amazing experience recently…

I had an amazing experience recently with this Company. After a previously terrible and stressful experience with a different company, I was recommend these guys by a friend and was met with the very helpful Harry. Amazing service, really friendly and polite. He made everything so easy and make sure I got exactly what I wanted. Thank you Harry!

14 de agosto de 2026
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Resposta da United Carpets & Beds

Hi Emily, thank you for taking the time to leave a review.

Its wonderful to hear that we could meet your expectations and provide you with an amazing 5 star service throughout. We're so glad that our Nuneaton store could make the process easy for you and you was able to find exactly what you were looking for.

We hope to assist you again in the future. Take care.

Classificada 5 em 5 estrelas

Calumn was patient

Calumn was patient, knowledgeable and very thorough.

23 de agosto de 2026
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Resposta da United Carpets & Beds

Hi Linda, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Northfield store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Classificada 4 em 5 estrelas

Very pleased with the price and speed…

Very pleased with the price and speed of service and fitting, would recommend.

14 de agosto de 2026
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Resposta da United Carpets & Beds

Hi Delbert, thank you so much for the kind feedback.

We're so glad we could assist you and provide you with a great service service throughout!

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