Wow , what a great experience we had at United carpets at Boston today 3rd October 2026 . We were delighted with the service , Alex was absolutely fantastic with helping is choose a carpet . We will... Ver mais
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Leia as opiniões dos outros
Anna from the Daybrook store was very helpful and gave us excellent advice on the carpet and underlay. She also helped us with choosing the right carpet colour. We really appreciated her knowledge,... Ver mais
⭐️⭐️⭐️⭐️⭐️ Had a really great experience with Saqib at United Carpets. He was extremely helpful from start to finish and gave us some genuinely good advice without any pressure. He took the ti... Ver mais
A empresa respondeu
The purchase of my flooring was straight forward the seller at Queen's road Sheffield was efficient polite and helpful. Fitting was complete again efficiently and quickly.no mess left Pleasant opera... Ver mais
Informações sobre a empresa
- Loja de carpetes
- também em
- Loja de colchões
- Loja de mobília para quartos
- Loja de mobília para sala de estar
- Loja de móveis
- Loja de pisos
Escrito pela empresa
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Escrito pela empresa
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Informações de contacto
Moorhead House, Moorhead Way, Bramley, S66 1YY, Rotherham, Reino Unido
- 0330 311 2442
- customerservice@unitedcarpets.co.uk
- www.unitedcarpetsandbeds.com
4,6
Excelente
12 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Best to say nothing
7 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Good afternoon Linda, thank you for taking the time to leave feedback.
We're disappointed to hear that your experience with our Batley store did not meet your expectations. We would the opportunity to hear more about your experience.
Please email customerservice@unitedcarpets.co.uk with your details and a member of our team will respond back to you.
Kind Regards
The United Team
Really helpful staff
Really helpful staff, free car park and welcoming helpful service, really good hallway rugs, good size, and off cuts of Lino. Definitely worth checking out, really good prices too.
2 de setembro de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi, thank you for taking the time to leave a review.
Its wonderful to hear that we could meet your expectations and provide you with an excellent 5 star service throughout.
We hope to assist you again in the future. Take care
Exceptional service from beginning to…
Exceptional service from beginning to end!! After a dreadful experience with a nearby supplier who I won’t mention I went to United Carpets and spoke with Aaron who was beyond helpful and knowledgeable. His honesty and knowledge of the product was exceptional making sure I got what was right for me rather than what was right for their top line!! On the day of installation every attention to detail was made so that the end result was just perfect. I’m beyond happy with the service, quality and value for money I received and cannot recommend team Scunthorpe enough 👍👍👍👍
1 de setembro de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi Denise, thank you for taking the time to leave a review.
We're so pleased to hear that your experience with our Scunthorpe store was positive throughout. Its great to hear that the team were able to help you find the best option for you and your home.
We're delighted to hear that your happy with the overall service that you recieved.
We hope to assist you again in the future. Take care.
Lots of stock to look at and choose…
Lots of stock to look at and choose from. Very helpful staff, easy process! Will be returning for other rooms
1 de setembro de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi Leona, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
Excellent service from torrel will be…
Excellent service from torrel will be back for a living room carpet
1 de setembro de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi Laura, thank you so much for sharing how our Sheffield store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one.
Thank you so much for the recommendation. Take care
Avoid Aylestone Road, Leicester
Having waited 3 weeks for a replacement to a faulty carpet, I had to accept an alternative colour as the replacement hadn't been ordered and was still 3 weeks away.... A total of 6 weeks for a bedroom to be out of use!
Carpet arrived, the end of the roll was open to the rain as the plastic had split.
Carpet was fitted, 2 areas that showed as a different colour after vacuuming. Photos sent to the store (Aylestone Road) with a question had the carpet been checked (as promised by the manager ,) reply back ....no we didn't, it was raining....
Followed by what can only be taken as comments that can only be taken that I was either lying about the carpet or I'd done it myself. (And all done behind an anonymous email reply.)
The store currently owes me money for damage caused at the previous fitting that hasn't been paid and further discount for the issues caused.
Whoever the anonymous person is behind the email, they have no idea how to talk to customers, no support, no empathy, no willingness to help.
Update 02/09
No real progress, no call as requested.
Gave them an option to view the carpet for the following day, today, no reply.
Have given them a deadline to pay the owed money within 7 days and have the carpet replaced by Friday night.
No reply.
I've also tried to email customerservce at unitedcarpets.co.uk. And it just bounces back.
Avoid this store.
28 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Good afternoon Dave, thank you for taking the time to leave feedback.
We're sorry to hear that your experience with our Aylestone Road store has not met your expectations. This is not the level of service we strive to provide and understand your frustration.
After speaking with the store over the last few days, we have recieved confirmation from them that they have been in direct contact with you to resolve this issue.
Please do not hesitate to contact us again at customerservice@unitedcarpets.co.uk if you need any further assistance.
Kind Regards
The United Team
From the second I walked into the shop…
From the second I walked into the shop the lads knew exactly what I wanted, I was previously quoted the same carpet for 6x the price I was given at United. I couldn’t believe it, I was slightly apprehensive to see what the job would turn out like given the price difference, but I was blown away everything from service to fitting!
16 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi Gemma, thank you for taking the time to leave a review.
Its wonderful to hear that we could meet your expectations and provide you with a great service from start to finish. We're so pleased that you're happy with the finished results of your carpet!
We hope to assist you again in the future. Take care.
The carpet fitters phoned to say they'd…
The carpet fitters phoned to say they'd be at the house for a certain time, and they were. They got the job right and were very professional.
8 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi June, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the excellent service that you recieved from our St Helens store.
Thank you so much for the recommendation. We hope to assist you again in the future!
Rob was very very helpful and put me…
Rob was very very helpful and put me under no pressure whatsoever. He advised me on what bedroom carpet to buy and which was the best value
28 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi, thank you for taking the time to leave a review.
Its wonderful to hear that we could meet your expectations and provide you with an excellent 5 star service throughout.
We hope to assist you again in the future. Take care
Really friendly
Really friendly, engaging staff. Plenty of advice given. No pressure to buy and timely fittings booked in.
31 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi Ruth, thank you so much for sharing how our Queens Road store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one.
Thank you so much for the recommendation. Take care
Sandy in Burslem branch was extremely…
Sandy in Burslem branch was extremely knowledgeable and helpful with my carpet selection. A speedy transaction with great service!!
29 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi Mandy, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
Used united carpets at Rotherham a few…
Used united carpets at Rotherham a few times. Great staff don’t jump on you when you first arrive which I appreciated. Had great advice from Jason and Carl. Carpet fitters were friendly and respectful. Going back in a couple of weeks for my bedroom carpet. Highly recommend this store.
21 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi Shirley, thank you for taking the time to leave a review.
We're so pleased to hear that your experience with our Rotherham store was positive throughout. Its great to hear that the team were able to help you find the best carpet for you and your home.
We're delighted to hear that your happy with the overall service that you recieved.
We hope to assist you again in the future. Take care.
Great service…
Always get great service & find exactly what I'm looking for at a good price. Never wait to long for fitting. Good choice of products with range of prices.
14 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi Julie, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the excellent service that you recieved from our Southcoates store.
Thank you so much for the recommendation. We hope to assist you again in the future
Went into the Daybrook store yesterday…
Went into the Daybrook store yesterday and Rob dealt with me he came over and was extremely helpful, I explained what I was after and straight away he took me to just what I was looking for! Always use this store I’m never disappointed! Thanks again Rob for your expertise
26 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi Jeanette, thank you for taking the time to leave a review.
We're so pleased to hear that your experience with our Arnold store was positive throughout. Its great to hear that the team were able to help you find the best option for you and your home.
We're delighted to hear that your happy with the overall service that you recieved.
We hope to assist you again in the future. Take care.
United Carpets great team from start to finish.
We have used United Carpets over the years and have never been disappointed, from the start to the finish great service and advice from Barry and his staff in the Crossgates branch to arriving on time with no problems and finally fitted by Martin a brilliant carpet fitter and a hard worker and so helpful. Great team
12 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi Duncan, thank you for taking the time to leave a review.
Its wonderful to hear that we could meet your expectations and provide you with a great service from start to finish. We're so pleased that you're happy with the finished results of your carpet!
We hope to assist you again in the future. Take care.
Excellent help and advice from Liam @…
Excellent help and advice from Liam @ Rotherham Parkgate. Really helped my indecisive decision making and the whole staff were lovely with my little boy as well
27 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi Gemma, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the excellent service that you recieved from our Rotherham store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Lovely carpet
Lovely, thick carpet and underlay, very competitive prices and brilliantly precise fitting made for an experience that made me regret not finding you before I had the rest of the house carpeted!
4 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi Steve, thank you so much for sharing how our Rotherham store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one. We're so pleased that you're happy with the finished results of your carpets.
Thank you so much for the recommendation. Take care
Amazing customer service
Just want to say thank you for the amazing customer service we have received from start to finish choosing our new bed and mattress do not hesitate to buy beds bed frames and carpets from this amazing company thank you to all the Pontefract team Mr and Mrs pye
26 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi Elena, thank you for taking the time to leave a review.
We're so pleased to hear that your experience with our Pontefract store was positive throughout. Its great to hear that the team were able to help you find the best bed and mattress for you and your home.
We're delighted to hear that your happy with the overall service that you recieved.
We hope to assist you again in the future. Take care.
Very good service
21 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi Tony, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
Living room carpet
Living room carpet purchased, delivered promptly and fitters did an excellent job. Friendly helpful staff in the shop and confident friendly fitters. Would absolutely buy from you again Thankyou
22 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds
Hi Wendy, thank you for taking the time to leave a review.
Its wonderful to hear that we could meet your expectations and provide you with an excellent 5 star service throughout.
We hope to assist you again in the future. Take care
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