Fraudulent company, take your money and do not send goods. Do not answer emails or telephone calls. Order placed in October 2023, not received and no refund given despite repeated requests.
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Leia as opiniões dos outros
Order had been placed coming on 2 weeks back, received email notification that order has been shipped but no tracking details provided despite listing royal mail 48hr tracked. Week later no parcel. As... Ver mais
No goods 48 hr post no tracking for it phone turned off emails not answering ordered before with noproblem but now nothing so iso and trading standards getting all your details and hmrc because your f... Ver mais
Twice now my non tracked parcel has gone missing.... and both times they have re-sent my order without question. Sadly untracked parcels with vapes in must sprout legs and go walk abouts. Annoying for... Ver mais
Informações sobre a empresa
Escrito pela empresa
Vape & CBD
Informações de contacto
Reino Unido
- www.vapesavers.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Happy customer
Easy to navigate website with super offers. Found my products for much cheaper than elsewhere
Amazing service and delivery
Amazing service and delivery. Value for money and fabulous products! Only online site I would use for my vaping products.
So slooooooow!
Ordered 26/08 - not even at royal mail as of 12/09/23 - and I've had to prod them twice to get even a pre post tracking number. Not the first time this has happened or I wouldn't be complaining this much.
TQ197560388GB if you'd like to check to see if I've received it yet.

Resposta da Vapesavers
This is the second time my order has…
This is the second time my order has not arrived
Nice vape juice at a good price
Poor customer service
Poor customer service, still waiting for my goods to arrive! Only received my tracking number today after ordering 7 days ago!

Resposta da Vapesavers
delivery again....have not recd order…
delivery again....have not recd order ....

Resposta da Vapesavers
Still not delivered
I still have not received my order, and no response from the seller.
This is not what you expect from.a reputable seller.the customer. Service is none existant. I will.not be using them again, and if it does not arrive tomorrow I will instruct the bank to reclaim.the money

Resposta da Vapesavers
I haven’t received my order so I won’t…
I haven’t received my order so I won’t buy from you again

Resposta da Vapesavers
Order still not received after 7 days
Order still not received after 7 days so far. Emailed them yesterday for an update and was told we will get back to you asap, still no reply.

Resposta da Vapesavers
SCAMMERS
Recommend nobody wastes their time or money on this bunch of clowns.
Paid for order last month, nothing received - not even a tracking number.
No support from their email.
They appear to be DISAPPOINTING SCAMMERS!!!!!!!

Resposta da Vapesavers
Fantastic customer experience 👏
Twice now my non tracked parcel has gone missing.... and both times they have re-sent my order without question. Sadly untracked parcels with vapes in must sprout legs and go walk abouts. Annoying for me and double annoying to Vape Savers.
not received
Delivery not received yet again said they have sent replacement. do not answer their phone, have to chase for a reply to email very poor service

Resposta da Vapesavers
Haven't received order yet
Haven't received order yet. Bit premature to ask for a review. Taking a while.

Resposta da Vapesavers
After long time waiting....
I am waiting for delivery over a week now - as other people mentioned after contacting them via email (phone never answes) the only response is they checking with warehouse/courier and will reply asap. Not sure what asap means for them but it's second day passing without any response. If I don't get my package next week they will end up reported as a fraud and hopefully with money returned. If I was aware it will take so long I'd never buy anything from vapesavers.co.uk
Shame !
@UPDATE
I have received my package after 2 weeks. If you expect quick despatch, avoid this company.
Still waiting for an order
Still waiting for an order placed 2 weeks ago, paid extra for royal mail 48
Just keep getting told their checking with the courier
Royal mail have not received the parcel

Resposta da Vapesavers
Waiting for order update
Waiting for order update, 12 days since ordered, asked numerous times and had 1 reply, left a similar review last time and order was shipped next day so fingers crossed this will happen again!

Resposta da Vapesavers
Great service fast delivery
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