Fraudulent company, take your money and do not send goods. Do not answer emails or telephone calls. Order placed in October 2023, not received and no refund given despite repeated requests.
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Leia as opiniões dos outros
Order had been placed coming on 2 weeks back, received email notification that order has been shipped but no tracking details provided despite listing royal mail 48hr tracked. Week later no parcel. As... Ver mais
No goods 48 hr post no tracking for it phone turned off emails not answering ordered before with noproblem but now nothing so iso and trading standards getting all your details and hmrc because your f... Ver mais
Twice now my non tracked parcel has gone missing.... and both times they have re-sent my order without question. Sadly untracked parcels with vapes in must sprout legs and go walk abouts. Annoying for... Ver mais
Informações sobre a empresa
Escrito pela empresa
Vape & CBD
Informações de contacto
Reino Unido
- www.vapesavers.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
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Order has not arrived and company wont respond to my emails.
What didnt go wrong, vapersavers have taking my money and not sent my order. I have sent countless emails and messages on live chat but after nearly 3 wks i am wanting my money returned. Every review is saying the same thing. People waiting on orders after paying there money. If i could give 0 stars to this company i would.
Avoid at all costs
I mistakenly reordered with Vapesavers, having had a nightmare with them before. Guess what? Exactly the same thing has happened; order placed and paid on 9th October, numerous emails from me chasing delivery, occasional responses blaming couriers.
My request after a month for a refund has been ignored.
Trustpilot needs to look at Vapesavers positive reviews as there are some OBVIOUSLY fake reviews in there to bump up their score, they haven't even tried to hide their identity (Pat_vapec etc).
I've started the chargeback process, save yourself the bother of pleading to have your order delivered and shop elsewhere.
Please do not use this company
Please do not use this company. I paid for order on 4th Oct. Every week I send numerous emails (as their tel does not work). Every 2-3 emails they respond. Looking into, sending again etc. However, still nothing. Their last response yesterday 13th Nov was "Hi. It’ll be sorted with DPD delivery. Thank you". However, they said in previous emails they will be sending and nothing ever happened. Please, please, please avoid.
Still not received my order....after…
Still not received my order....after two weeks. Order was processed and payment taken, however no tracking number supplied.
Called ... no answer. Emailed several times to inform them of the problem, and received one reply stating that they would resolve it and blaming the delivery company.
After another week passed and several more emails have been sent, yet still no order.
No intension to send goods after…
No intension to send goods after payment,and no tracking no provided. After checking Trustpilot this seller has scamed other customers. AVOID
Don’t order, you won’t receive what you’ve paid for.
Placed an order on the 3rd of November and I am yet to even have confirmation it’s been dispatched. I’ve emailed 3 times with no response, and have called but the contact number is out of service.
I’ve now gone through my bank had have requested a chargeback, which has been received. Used to be a great site to order from but is now clearly in shambles.
No order or refund recieved!!
I have not recieved my order and the 2 emails I have sent in regards to this have not been replied to!
Still haven't received my order
Still haven't received my order
Nearly 2 week
no replys to emails
Company have totally went invisible from me I don't know what to do next
Waiting again
Still waiting for my delivery every time I’ve ordered it never comes so I have to keep on until I get a reply and it gets sorted but the product is good once I receive it it’s just a pain not receiving it on time and always chasing it
Still waiting for order
I a. Still waiting for my delivery of 24 vape 12.mg menthol I put my order in on the 30th October 2023
And still waiting it's
Past a joke now so what is going on with my order please
Keeps going wrong waiting 2 weeks for…
Keeps going wrong waiting 2 weeks for an order have to hassle them . 1st time ok much apologies 2nd time ummm apologies again 3rd time don't even reply. Blame royal mail but its actually their fault. Paid for evri and yep they send it by royal mail 3 weeks later no product
Still not recieved
I placed my order a week ago on the 3rd November and have still not received it despite it being 48hr tracked with Royal mail.
AVOID AT ALL COSTS
Ordered over 2 weeks ago, never received, sent multiple emails on a daily basis only ever receiving one reply apologising and stating they were looking into it.
Same thing happened last year, I thought they might be better this time round but still a bunch of cow boys!!
Don’t waste your time or money on these articles
Not received goods yet
Very pleased had quite a few things…
Very pleased had quite a few things over the past months and years always been good stuff thanks allot
Placed 2 orders early Oct
Placed 2 orders early Oct , never received . Emailed them numerous times , they reply with apologies and promises but still nothing arrived . Decided to go through my bank to get my money back , took 2 weeks but bank refunded me all my money through Charge Back . Everyone should go through their banks . Charge Back works . Good luck
Problem with my first order not…
Problem with my first order not arriving but email sent and it was all sorted and delivered.I have ordered since and haven't had any trouble and the prices are very good.
DO NOT BUY FROM VAPESAVERS
Ordered on 25/10/23, complained as it didn’t arrive. Replied and said they resent it. They have not, there is a code for Royal Mail tracking and Royal Mail have not received it. Do not buy from this company, they are essentially thieves.
Placed an order on the 22/10/23 and I…
Placed an order on the 22/10/23 and I am still waiting for my order. Haven't received my order even though they said it was sent on the 24/10/23. Have sent numerous emails and tried to call but no one is answering my emails. Can't believe this company can get away with taking people's money and not sending the orders and total lack of communication. Would like a full refund as I have seen Vape savers have commented on this site.
AVOID TERRIBLE SERVICE
Ordered over two weeks ago.
Received email to say it had been dispatched on 23/10/23.
Sent numerous emails but no reply.
Can’t even track it on Royal Mail website.
Shocking company AVOID
They are scammers
Still not received order.
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