I have paid for my order and it said delivery would be 1-2 days excluding weekends. The order was placed on 11th October but it’s now 23rd October and still no delivery. I have contacted customer serv... Ver mais
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Leia as opiniões dos outros
What a superstar. Ordered picked up by DPD, DPD messed up on tracking 4 days later DPD stating "haven't received parcel" messaged vapour vape on messenger and they resent.Two parcels arrived today, so... Ver mais
Purchased a geekvape obelisk in February of this year 23/2/23..didn’t open it till early may,started using it for couple of weeks…the screen went blank…forever!because of their useless 30day returns p... Ver mais
Placed order, received acknowledgement. Heard nothing more. Chased 2 days later to be told it's packed awaiting collection. Chased again a few days later, radio silence. Chased again, giving deadline... Ver mais
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Excellent product
Excellent product
Great price
Had a few queries and was answered quickly by their customer service team
Amazing Vape Experience
I’ve used other Vape shops before, and always felt pressured to use something that I wouldn’t have ordered otherwise; but not with Vapour Vape their customer service is second to none, especially when I was making the switch from disposable vapes to a pod system…they had a vast range of pod systems and they talked through what I want from day to day to recommending the best one for what I wanted. Their liquid range in INSANE and far better priced than competitors…I wouldn’t go anywhere else for my vaping needs and neither should you!
Amazing product options and really…
Amazing product options and really awesome service ❤️
Great quality vapes and friendly staff.
Great quality vapes and friendly staff.
They send an email saying item…
They send an email saying item dispatched but contacted Royal mail a they said it’s only a postage label an no item has been dispatched. Tried to call no reply emailed no reply

Resposta da Vapour Vape
Ignorant staff
Good selection of vapes and good delivery however their customer service is appalling, 4 emails sent over the past 3 months and no one has bothered to reply to me, I will be taking my business elsewhere.
Update in response to your reply:
No it wasn't the incorrect email address, vapourvape at hotmail dot com, is the address on your website and the address I had been speaking to Emma and Ashley, the phone number never connects either.
I also earned rewards to the value of £30, but after trying to redeem these time and time again I was then told by Ashley they had stopped this reward programme and were not willing to honour my rewards despite earning them during the time their reward programme was active.

Resposta da Vapour Vape
Great service
The vape i ordered was discontinued, so vapor vape chose a vape for me & it is perfect. Great delivery service, Will definitely use your website again. Once again thank you

Resposta da Vapour Vape
Terrible customer service
Terrible customer service, waited nearly 3 weeks for refund , between mixed up orders missing orders and now faulty product, never again will i use this company
Steep delivery charge now
Shame to see they have put the price up on delivery to £4.50 which to me seems pretty steep otherwise can’t fault them other than the fact a faulty disposable was sent out and was told I’d have to return it which would have cost me money when I have ordered a lot from these guys I thought a little vape wouldn’t be too much to ask for replacing

Resposta da Vapour Vape
Brought 2 more vapes from here…
Brought 2 more vapes from here wonderful.service can not fault them ordered Sunday and arrived to day thank you so much ninja vapes

Resposta da Vapour Vape
I recently had a fantastic experience…
I recently had a fantastic experience shopping with Vapourvape. The selection was impressive and great customer service. Quality of the vapour exceeded my expectations.

Resposta da Vapour Vape
Highly recommend
I placed an order with them, it came next day (which was free) unfortunately some of the pods did leak (these things happen) but I spoke with them and they were very helpful even though he was away on a business trip and resolved the issue.
The disposable Lost Temple device lasted just over a month which is really good for one of them.
Will definitely order again! Highly recommend

Resposta da Vapour Vape

Resposta da Vapour Vape
I’ve been ordering from this company…
I’ve been ordering from this company for months and never had any issue. Fast delivery, great prices and products always perfect. The only minor issue was a code for discount didn’t work so got in touch and they replied so quick and gave me a new code to use so I literally can’t fault them.

Resposta da Vapour Vape
High quality vapes delivered both fast…
High quality vapes delivered both fast and discreet. I recommend this to anyone needing their nicotine fix

Resposta da Vapour Vape
Great service
Reasonable prices. Has always been on time next day delivery for me. And support was very helpful and quickly changed my order when I ordered wrong one. 10/10 overall, would recommend over other stores.

Resposta da Vapour Vape
I ordered next day delivery on Monday…
I ordered next day delivery on Monday and the delivery company are claiming that the package was never sent out. I have tried to contact them multiple times but have been ignored so far.

Resposta da Vapour Vape
Exceptional Selection, Swift Delivery, and Stellar Customer Service
I recently had the pleasure of shopping at Vapour Vapes, and I must say, my experience was nothing short of exceptional. From the extensive selection of vapes to the impressive delivery speed,
First and foremost, their collection of vapes is second to none.
Moreover, the delivery service provided by Vapour Vapes is incredibly fast my order arrived promptly. The efficiency and reliability of their delivery process is impressive.
Outstanding customer service. Ashley, one of their dedicated team members, went above and beyond to assist me with any inquiries or concerns I had. His knowledge and expertise is truly commendable.
Overall, I cannot recommend Vapour Vapes enough. Their remarkable selection of vapes, speedy delivery, and top-notch customer service make them a standout in the industry. If you're in search of a reliable and customer-centric vaping supplier, look no further than Vapour Vapes.
I guarantee you won't be disappointed

Resposta da Vapour Vape
Amazinggg
I have now ordered several times from Vapour Vape. Prices are reasonable with what is available on the market as a whole, the offers they continuiously provide are good, and the fact they have next day free delivery included is favourable. Delivery has always been excellent and on time. I like the fact there is constant updates from beginning to end of order. Orders are well maintained and packaged. When I did have an issue with a faulty vape, customer services were readily available, courteous and professional. They resolved my issue swiftly. I would highly recommend this company as I have always had positive experiences with themselves.

Resposta da Vapour Vape
Great!
Great selection of vapes and fast delivery. Customer service is great, if you have an issue with an order it is resolved quickly :)

Resposta da Vapour Vape
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