Promised delivery in two working days but arrived after 11 days. Seller doesn’t respond at all. Shit service
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Leia as opiniões dos outros
10/10 customer service, every company should strive to be like Venture! I had purchased a travel pushchair from their website for a trip we had planned that upcoming weekend, however the incorrect ite... Ver mais
Ordered a playpen which arrived very quickly. Can’t fault the ease of ordering and their delivery process. However after arriving, I discovered a seam that wasn’t stitched properly next to the zip. I... Ver mais
A empresa respondeu
I ordered a Safety gate which arrived quickly and efficiently, however, I then realised I needed an extension piece as the doorway is slightly wider than standard. I ordered it and was told via email... Ver mais
Informações sobre a empresa
Escrito pela empresa
Venture UK is an award winning baby and toddler products brand based in the UK. With a wide range of products from baby playpens to pushchairs, car seats and much more, Venture designs and develops products made by parents, for parents all over the world!
Informações de contacto
Unit 1, Block 1, Shenstone Trading Estate, Bromsgrove Road, B633XB, Halesowen, Reino Unido
- hello@venture-baby.com
- www.ventureuk.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 57% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The ultimate play pen
Arrived super fast!!! So easy to assemble and we love it!!! Perfect for my little girl. Thankyou for a quality, sturdy and safe product.
Great product great customer service
Duo lite baby playpen , so easy to assemble and looks great , ten month old granddaughter loves it. Very well made and has a lovely mat that you can change the design pattern.
Paid for next day delivery but didn’t arrive but fair play to the customer service team who explained reason for delay , apologised and refunded the delivery charge.
Great product , great customer service , thank you.
Ordered and delivered within 24 hours
Ordered and delivered within 24 hours! Great product, competitive price and speedy service!
Very happy with new pushchair
Very happy with new pushchair
Very comfortable
Great and fast delivery
Excellent purchase!The play area is absolutely brilliant
The play area is absolutely brilliant. Very sturdy and attractive with flooring provided and stickers to decorate. Ideal as a safe space for babies and toddlers to learn & play under adult supervision. It was delivered promptly and quickly constructed. Easy to dismantle and store.
Amazing play pen, wish i bought sooner
We love our new play pen for our 1 year old. Only wish we got it sooner!
Looks smart, easy to keep toys tidy, opted for white and grey which looks fab. Easy to assemble, doesnt slide around on our laminate, little one can pull himself up and the pannels only move slightly which id expect! Only one suggestion id make, is for the balls it comes with to be white and grey as well ha. Amazing product and cheaper coming direct to venture than any where else!
5 stars!
Good product and quality !!
10 Stars !⭐️
I purchased a Pushchair and projector from Venture a few months ago. It was my first time shopping with them and I'm so glad I did.
I have had two queries and they solved them immediately.
The second time that I emailed was a couple of days ago, so maybe 3 months after I initially placed my order. After 3 months Venture didn't actually have to help me or send me a replacement projector, but they did straight away!
They are extremely polite, so understanding and quick to respond.
I don't usually write reviews but Venture are fantastic and I've had a very positive experience I would recommend them 100%!
For the Customers writing bad reviews about DPD or any other delivery company? I agree generally they all just need to improve, but you should go to their direct review pages to complain, instead of writing it here.
Very pleased with my playpen,grandson…
Very pleased with my playpen,grandson loves it
Average at best
The travel cot is nice, but overpriced for what it is by about £30. The playpen is spacious, but forget about the suckers actually sticking to the floor. The instructions say you can boil them to restore suction, but I shouldn’t need to do that straight out of the box. Average at best and definitely don’t feel like it was worth what we paid.
Good quality easy to assemble arrived
Good quality easy to assemble arrived
Quickly
Great product
Great product, arrived within a few days and was super easy to put together. It’s fantastic in that it contains my daughter in safe space but is still large enough that she still has plenty of room to explore!
Amazing service
Amazing service, delivery and the product is brilliant so well made and sturdy plus educational. My Grandson is nearly 6 months old so looking forward to using it soon
Delivery was sooo quick on the playpen…
Delivery was sooo quick on the playpen i ordered for my twin grandchildren ..very happy with ease of putting together & sturdy quality..i feel in honesty the only thing that could be improved is quality of balls we actually threw those away before use very flimsy & dented didnt feel safe for the babies..
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