Very disappointed in the new product offerings under new ownership. Styles seem very big box store common without being set apart. Looks like I will be spending my $$$$ with Boston Proper styles tha... Ver mais
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Leia as opiniões dos outros
Venus is not the same company as it was some years ago. I used to buy swimwear from Venus all the time. I have some amazing pieces and clothes . I don’t know who bought this company out but you can... Ver mais
It has been one year since I have ordered and till today I haven't received any of the stuff or refund or explanation.... totally fraud....that number on website if not working plus writing emails als... Ver mais
I've been buying Venus swimwear for several years. The last two years have been bad. There's no elastic in the bottom (thigh area/both sides) bathing suits. It's very disappointing. These are not chea... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Founded in Florida in 1982 with headquarters now in Jacksonville, Venus Fashion Inc. is a premiere online and catalog retailer featuring the latest looks and trends in women’s clothing and swimwear. VENUS Swim & Fashion offers quality American-made swimwear and bold, confident styles for any woman’s wardrobe. Visit us online at www.venus.com or call: 1-888-782-2224.
Informações de contacto
11711 Marco Beach Drive, 32224, Jacksonville, Estados Unidos da América
- 1 (888) 782-2224
- socialsupport@venus.com
- www.venus.com
2,4
Mau
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 7% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience
My order went through seamlessly, arrived in Canada quite quickly and had everything there in the correct sizes and of good quality. The prices were irresistible and I got some items I had really been wanting. I had no issues with the company or the items ordered.
25 de janeiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hi Stace! We're so happy to hear you had a smooth shopping experience! We love that you found some must-have pieces at great prices. Enjoy your new items, and thanks for shopping with us!
I loved the sales which the company…
I love the sales which the company puts out. The fact that the items are of excellent quality, fit true to size and are available in all sizes, make shopping easy. I live for the sale! I prefer the 75% off sale but any sale is a bargain.
25 de fevereiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hi Stacy-Ann! We're so happy you enjoy the quality and fit of our styles. Thanks for shopping with us, we hope you find more amazing deals!
Love Venus!!
Love Venus!!! I won’t buy my swimsuits or coverups anywhere else.
27 de fevereiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hi EJ! We love hearing this! Thank you for your support, we can’t wait to keep you stylish for all your swim and beach days!
Great variety of clothing
Great variety of clothing. Enjoyed the fast shipping! All my items I received on schedule. Most of my items were described as on the site.
I don’t really have any complaints. I’ve used Venus several times now and certain I will continue shopping with them.
24 de janeiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hi Kandice! Thank you so much for your kind words! We’re happy to hear you enjoyed the variety, fast shipping, and that the items met your expectations. We truly appreciate your continued support and look forward to having you shop with us again!
Shopping sales
Great bargains after the holidays! I was happy with all items I ordered for a good price!
13 de janeiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hi Lori! We love to hear that you were able to snag some great deals and are happy with your purchases. We appreciate your support!
Venus Clothing are for every Woman!!!
24 de janeiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hi Cecilia! Thank you so much! We’re so happy you feel that way, Venus is all about celebrating every woman!
Nice clothing
Nice clothing, great quality most of the products I have bought are very nice with great fit and quality material there has been a couple items that were questionable but overall really good, the customer service is nice and helpful, returns are easy but I usually don’t return items
10 de janeiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hi Hayley! We’re happy to hear you love the fit and quality of most of your items. If you’d like to share more details about the questionable items, please feel free to email us at socialsupport@venus.com. We’re always here to help and appreciate your support!
Resposta da VENUS Fashion Inc.
Hi Joanne! We totally get that! Keep an eye out for our promotions, we often offer discounts on shipping or merchandise on select orders. Thanks for shopping with us!
Love the clothing line
Love the clothing line, the sales, size chart accuracy and arrives when noted
17 de fevereiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hi Amy! Thank you so much for the great feedback! We’re so happy to hear you love our clothing, sales, and sizing accuracy. We appreciate your support!
beautiful clothes!…
A lot of beautiful clothes and quick shopping experience.
25 de fevereiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hi Norma! Thanks so much for the kind words! We’re so happy you had a great shopping experience and found some beautiful pieces!
I really like venus
I really like venus, &;there clothes only negative thing I can say or write about them they take tooooo long to ship & i always have to wait to long to receive my packages
25 de fevereiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hi Mia! Thanks for being a Venus fan! We’re sorry for any shipping delays. We do offer expedited shipping options for faster delivery if you ever need them in the future.
I love Venus!
I love Venus! The clothes are amazing and so unique and I always get so many compliments.
25 de fevereiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hi Casey! We love to hear that! Thanks for your support, we’re so happy you’re loving your Venus finds!
I ordered lots of Final Sale items and…
I ordered lots of Final Sale items and everything was fantastic!
10 de janeiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hi Sharon! That’s great to hear! We’re so happy you loved your Final Sale finds. Thanks for shopping with us!
I have been buying clothes from Venus…the
I have been buying clothes from Venus for over 20 years. Recently their quality has gone down. I bought a sweater dress, after wearing it twice the right sleeve completely unraveled from the dress. I called Venus and all I got was it’s not our policy to accept responsibility for poor quality, this must be your fault. This dress was $50! BUYER BEWARE! They quality is in the toilet and they don’t care.
13 de fevereiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hi Donna. We're sorry to hear about your experience! That’s not the quality we want for our customers. Please send us an email at socialsupport@venus.com with your order details so we can look into this further for you.
Estafa total.
Hoy he recibido el traje que pedí, que en nada se parece a lo que pedí. Era un traje de chaqueta con pantalón forrado según ponía de color lila. Pues me han enviado un traje azul oscuro, de una calidad y confección penosa, el pantalón con goma en la cintura y sin forrar, me queda un palmo por encima del tobillo, vamos que no me han quedado ganas de volver a pedir nada, me pareció una página seria y el traje se veía muy bonito, pues nada que ver con la realidad. Como mínimo deberían enviarlo en el color que has pedido. Me siento estafada totalmente. He escrito al correo que me enviaron el número de pedido. Espero me den una solución.
12 de fevereiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hola Katy. ¡Lamentamos escuchar esto! Definitivamente, esa no es la experiencia que deseamos para nuestros clientes. Dado que ya nos envió un correo electrónico, nuestro equipo revisará su pedido y se comunicará con usted lo antes posible. Si necesita más ayuda, también puede comunicarse con nosotros a través de socialsupport@venus.com.
Am wearing the shoes as I type- still…
Am wearing the shoes as I type- still comfortable. Haven't worn out yet. So far so good.Box came a bit bent up but shoes ok. Boxes are needed on orders! Box still usable to store them in. Order on time.
28 de janeiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hi! Thanks for sharing your experience! We’re so glad to hear the shoes are comfortable and that they arrived on time. While we always aim for packaging to be in perfect condition, we’re happy the shoes were still in great shape. If you ever need anything else, feel free to reach out—we’re here to help!
Buenos días
Buenos días, me llamo Lorena Gómez Peña.
Os hice el pedido de un vestido rojo talla S el día 23 de enero y me llega ayer 27 de enero un paquete con otro producto que no es el que yo pedí, es un mono negro bastante feo que no es de mi talla siquiera y pagué 47 euros por el , escribo al email que pone en la página y no contesta nadie y llamo a un teléfono de la auténtica moda Venus italiana con sede en España concretamente en Móstoles Madrid y me dicen que sois una tienda de moda china que les copiasteis el nombre y andáis estafando a la gente con el nombre de ellos .
Quiero que me recojáis este mono horrible y me mandéis mi vestido que para eso he pagado sino iré a consumo a poneros una denuncia. Gracias
27 de janeiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
¡Hola! Gracias por comunicarte con nosotros y lamentamos mucho la confusión con tu pedido. Parece que nos ha confundido con otra empresa. Somos Venus, tenemos sede en los Estados Unidos y no estamos afiliados a la tienda italiana que mencionaste. Entendemos lo frustrante que debe ser esta situación y nos disculpamos sinceramente por la confusión.
I love Venus Fashion
I recently lost 40lbs and I've had a field day shopping with you. Everything I ordered fit except one dress, it was tight, mind you I have ordered over 20 items from you recently. I just placed my 3rd order in less than 2 weeks.
I love that you have a variety of sizes on most items and plenty of inventory, along with good pricing especially on the sale items. I really do not have any complaints, in opinion you are doing everything right.
13 de janeiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hi! Congratulations on your incredible achievement of losing 40lbs – that’s amazing! 🎉 We’re so happy to hear you’ve been loving your shopping experience with us, and we truly appreciate your kind words. It’s great to know that our variety of sizes and inventory are working for you, and we’re thrilled that you’ve found such great deals on our sale items.
Thank you so much for your continued support and for taking the time to share your feedback. If you ever need help with anything else, or if there's anything we can do to make your next order even better, don’t hesitate to reach out
Una estafa
Una estafa, me.mandan distinto de lo que pedi, pido devolucion y no contestan ningun email, una estafa gorda
15 de janeiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hola Helena! Lamentamos mucho su experiencia y entendemos lo frustrante que debe ser. Ciertamente esta no es la experiencia que queremos para nuestros clientes. Envíenos un correo electrónico a socialsupport@venus.com y nos aseguraremos de investigar esto de inmediato. Queremos resolver esto lo más rápido posible y asegurarnos de que esté satisfecho con su compra.
Trustworthy company with unique clothing
Love everything that I received!
15 de janeiro de 2025
Opinião espontânea
Resposta da VENUS Fashion Inc.
Hi! We’re so thrilled to hear that you love everything you received! Thank you for sharing your feedback – it means a lot to us. If you ever need anything else, don’t hesitate to reach out. Enjoy your new items!
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