Have been very happy with the services of Virtual Headquarters for several years now. Initial set up was very easy, and the admin have always been very helpful. The service provided works well for u... Ver mais
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We have been with Virtual HQ for the past five years, and we are extremely happy with the service they have provided. The team is professional, friendly, and efficient, always delivering excellent su... Ver mais
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We are just about to renew for another year in Coventry. Great service, speedy communication, friendly reception staff - all that you need from a virtual office. Highly recommend!
A empresa respondeu
Have been a client of VHQ for several tears, pretty uneventful apart from delays in post. Decide to give notice and received an email confirmation with this paragraph: rather threatening and inapp... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Virtual HQ are the leading independent provider of virtual office solutions in the UK. Enjoy the benefits of a physical office, without breaking the bank. Watch your company grow and reap the rewards, as well as accessing one of the largest virtual office networks in the UK, offering premium services in prominent locations. At Virtual HQ, it's not just about keeping up appearances - it's about helping your business work harder. And we know how to work up a sweat.
Informações de contacto
Baldwin Street 27-29, BS1 1LT, Bristol, Reino Unido
- 03301599894
- sales@virtual-headquarters.com
- www.virtual-headquarters.com
4,4
Excelente
399 opiniões
Sem histórico recente de solicitação de opiniões
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An Easy Renewal
We have just renewed our contract with Virtual Headquarters for a second year. Our experience has been very good in all aspects. The quality of the offices and service has been excellent. Very happy to continue with them.
9 de junho de 2025
Opinião espontânea
Resposta da Virtual Headquarters
Thank you so much for your positive review and we really appreciate you taking the time to share your experience!
It means a lot to us to know that you’re happy with the service, and we’re glad we could meet your expectations. If there’s ever anything more we can do for you, please don’t hesitate to reach out.
Thanks again for your support!
Ripped off.
I completed their online form to open up a Virtual Office and had to pay them £64.78 up front. I supplied them with the relevant ID and my company registration number. Bearing in mind that I have two other virtual offices across the country in the same Limited company name and, had supplied the same ID information to them, I received a reply informing me that the information supplied was unacceptable and therefore would not allow me to set up with them. They would not give me a reason why and therefore, I asked for a full refund of £64.78. All they refunded was £28.88.
This to me seems like a scam!!!!
Would I recommend them; not a chance.
5 de junho de 2025
Opinião espontânea
Resposta da Virtual Headquarters
We’re really sorry to hear that you were disappointed with your experience, and we truly appreciate you taking the time to share your feedback.
We completely understand how frustrating it is when expectations aren’t met, especially after taking the time to submit documentation and payment in good faith. Please allow us to offer some clarity around the process.
As part of our legal obligations (including compliance with anti-money laundering regulations), we are required to carry out checks to verify the identity and legitimacy of all clients before we can activate a Virtual Office service. Instances where we are unable to proceed with account setup are rare, but may occur if the information presented to us or information we gather during our checks falls below our acceptability criteria or breaches our terms and conditions.
In cases where an application is not successful, our terms and conditions outline that an admin fee may apply. The refund issued reflects the time and resources already committed to processing and verifying your application.
That said, we never want a customer to walk away feeling dissatisfied. We’ve only been provided with a first name and, as such, are unable to locate your account to confirm specific details but we’d really welcome the chance to speak with you further if you’d like to discuss your experience or feel that any part of the process hasn’t been clearly explained.
Please don’t hesitate to get in touch directly. We’d be happy to review this further with you.
The best virtual space
The best virtual space I’ve used to date, staying with them for another year. They are efficient and delivered as promised. No issue whatsoever 💯on point at all time.
12 de maio de 2025
Opinião espontânea
Resposta da Virtual Headquarters
Thanks so much for the awesome review! We're so glad to hear you're happy with the service and sticking with us for another year, that means a lot. It's great to know everything's been smooth and on point for you!
Totally Reliable Service
Not only is this service totally reliable the Sales Staff are very helpful if you have any qustions. Cannot rate more highly and one can use them with total confidence.
9 de maio de 2025
Opinião espontânea
Resposta da Virtual Headquarters
Thanks so much for the lovely review! We're really glad to hear you’ve found the service reliable and that our Sales team has been helpful. It’s great to know you feel confident working with us, we really appreciate the support!
Providing a great service as always!
8 de maio de 2025
Opinião espontânea
Resposta da Virtual Headquarters
Thanks so much! We're really glad to hear you're happy with the service—we love having you with us and truly appreciate your continued support!
I have used Virtual Headquarters for… Virtual Office Address & Telephone Service
I have used Virtual Headquarters for several years and continue to be impressed by their professional and efficient service. Very happy to recommend!
28 de abril de 2025
Opinião espontânea
Resposta da Virtual Headquarters
Thanks so much for your lovely review! We're really glad to hear you've been happy with our service over the years—it means a lot to us. It's great to know you'd recommend us too! We're lucky to have such loyal customers like you.
I can honestly say the experience I…
I can honestly say the experience I received from Virtual Headquarters far exceeded my wildest expectations. Given I was a pain in the ass with all my questions and complications - they had every right to try and get rid of me. But they didn't ... they went out of their way to help me promptly and with answers that made my life much easier. I cannot recommend them enough.
16 de abril de 2025
Opinião espontânea
Resposta da Virtual Headquarters
Wow – what an awesome review! Thanks so much for taking the time to share this. You were not a pain at all – we’re always happy to help, no matter how many questions come our way 😄
Really glad we could make things easier for you, and we seriously appreciate the kind words and recommendation. As always if we can support you with anything else going forward please feel free to get in touch.
Great service from start to finish
Great service from start to finish, no problems and everything has run smoothly giving me one less thing to worry about when your running a busy company.
15 de abril de 2025
Opinião espontânea
Resposta da Virtual Headquarters
Thank you so much for your kind words! We are really glad to hear that everything went smoothly and that we were able to make things easier for you. Supporting busy businesses like yours is exactly what we aim for, and it's great to know we could take a bit off your plate.
Easy to use
Easy to use, any problems were sorted quickly over the phone.
9 de abril de 2025
Opinião espontânea
Resposta da Virtual Headquarters
Thanks Sam, as always if we can assit you with anything going forward please feel free to get in touch.
Resposta da Virtual Headquarters
Thank you for the great review!
Fantastic service so far and office…
Fantastic service so far and office active in a matter of hours. I look forward of working with these guys.
25 de março de 2025
Opinião espontânea
Resposta da Virtual Headquarters
Thank you for the lovely review Hussain, we are pleased to hear that you are happy with the service, as always please feel free to get in touch if there is anything else that we can support you with.
Virtual HQ - Excellent Service
Have been a client for nearly a year and the service provided has been excellent, prompt and efficient. When dealing with switching my business account, Emma was fantastic, understanding and made the whole process seamless. Would very much recommend Virtual HQ.
25 de março de 2025
Opinião espontânea
Resposta da Virtual Headquarters
Thank you for the glowing review Adam, as always Emma is very happy to help!
We have been utilising Virtual…
We have been utilising Virtual headquarters for many years now.
I can not fault there attentive service at all.
Well done.
Michael
18 de março de 2025
Opinião espontânea
Resposta da Virtual Headquarters
Hi Michael, thank you for the glowing review we are pleased to hear you have been happy with our service 🙌
Great service for small businesses
Cost effective way to have a business address in the city. Staff always friendly when collecting mail.
7 de março de 2025
Opinião espontânea
Resposta da Virtual Headquarters
Thank you. We're so glad you're happy!
Virtual HQ 💙
We have been using the virtual office…
We have been using the virtual office service for some years now and the service is great. The staff are very helpful. We have no hesitation to renew the service.
25 de fevereiro de 2025
Resposta da Virtual Headquarters
Thank you for your lovely review.
Virtual HQ 💙
Excellent service from Virtual…
Communications with Virtual Headquarters are very efficient.
We visited our chosen office, as a quick check, and Connie was very welcoming. She showed us around the building explaining what was what and put our minds at rest.
Very happy to continue with the service provided by Virtual Headquarters.
25 de fevereiro de 2025
Opinião espontânea
Resposta da Virtual Headquarters
Thank you. We're so glad you're happy!
Virtual HQ 💙
Fantastic experience dealing with…
Fantastic experience dealing with Account Manager Josh, very quick dealing with a number of enquiries, helpful, fast, responsive, brilliant. Ended up renewing my contract for another 12 months thanks to Josh. Well done lad.
19 de fevereiro de 2025
Opinião espontânea
Resposta da Virtual Headquarters
Thank you. We're so glad you're happy!
Virtual HQ 💙
We have been using the Virtual HQ for…
We have been using the Virtual HQ for several years and never had any issues. Great service!
29 de janeiro de 2025
Opinião espontânea
Resposta da Virtual Headquarters
Thank you, Juri. We are so pleased you are happy with the service.
Virtual HQ 💙
Excellent service
24 de janeiro de 2025
Opinião espontânea
Resposta da Virtual Headquarters
Thank you, Valerie. We are so pleased you are happy with the service.
Virtual HQ 💙
More than an address
In my case, Virtual HQ provide more than a company address for receiving post. My "virtual" office has meeting rooms available for booking, which I am able to use on a pay-per-hour basis. So I get the best of all worlds when seeing clients and avoiding the 24/7 cost of an office.
24 de janeiro de 2025
Opinião espontânea
Resposta da Virtual Headquarters
Thank you, Graham. We are so pleased you are happy with the service.
Virtual HQ 💙
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