I ordered a side table for my sofa and I received it within a couple of days. Fabulous customer service! Thank you Viva Lagoon team!

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
A bit of a blunder by Viva on their website caused us nearly to purchase items which weren't actually available. So good that we phoned through first to confirm stock levels. After that, their serv... Ver mais
A empresa respondeu
Having struggled with one item being out of stock, and then another being damaged on delivery … we didn’t get off to the ideal start! But Emma and Kheira turned it around and we now have a full set o... Ver mais
A empresa respondeu
Absolutely love our new coffee table. Customer service/communication was excellent, from day of placing our order to day of delivery. Everyone went out of their way to make sure the product arrived on... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Viva Lagoon, we curate a refined selection of high-end designer furniture and accessories, bringing timeless elegance to both indoor and outdoor spaces. We collaborate with renowned brands to offer exceptional craftsmanship, contemporary design, and lasting quality. Our commitment to excellent customer service ensures a seamless shopping experience, from expert advice to secure delivery. Discover unique pieces that transform your home with sophistication and style.
Informações de contacto
11-12 Old Bond Street, W1S 4PN, London, Reino Unido
- 020 7310 8880
- sales@vivalagoon.com
- www.vivalagoon.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service !
I received my beautiful Newgarden Lola 110 Lamp and I am really happy with it. It is seating beautifully on my patio.
Thank you Viva Lagoon for the great service.
Great service and product
Great service and product - will definitely use Viva Lagoon again. I would particularly note Emma who was super-helpful and paid attention to the entire process through to delivery
An exceptional customer service
One of the very few companies with such an incredible customer service thanks to Emma. Her caring and attentive approach deserves 5☆ and more! I have no doubt we will be purchasing from them again, as well as, recommending the company to friends and family. Massive thank you for all your help Emma!
I was so pleased with my first swimsuit…
I was so pleased with my first swimsuit in pink that I ordered a second in coral. Gt cut, good fit and flattering. I hate padding and there was none, the only slight criticism is that the back could plunge more. They both arrived promptly. Thank you.
Happy customer
I've been looking for this wirework utensil pot for AGES, to complete my kitchen, so was delighted to find it here. It arrived quickly, carefully packaged. Very happy customer, I will be back to your site!
I recently purchased two Margot Selby…
I recently purchased two Margot Selby bath sheets ....they are stunning ...the design is Tankerton , the colours are vibrant and they are lovely and thick ,very good quality....I can't wait until my bathroom has been decorated as they're going to look amazing
We are very pleased with our purchase
We are very pleased with our purchase. Excellent and efficient contact with staff who made the purchase easy.
Really good service from start to…
Really good service from start to finish, very happy with our new furniture
Absolutely fantastic customer service.
Absolutely fantastic customer service. I managed to create a bit of a problem in the way I put my order through and it was dealt with extremely well. Having had a bad experience recently with a company purporting to sell something they didn't have and trying to get me to buy their own preferred brand I was relieved to be dealing with people that really cared about their customers. Wouldn't hesitate to use them again.
Great service and regular updates on order
Really great service and regular contact on details of my order and when I should expect its delivery. I'm really happy with the sideboard, it looks great
Excellent product at a great price
Excellent product at a great price. It was delivered on a pallet in order to protect the glass. This was very difficult to remove which is why it was given 4 stars and not 5.
Great Company
Great, quality product, great price, really well packaged and seamlessly delivered to my home in Switzerland. The communication was great too. Highly recommend!
Great product and service
I ordered 4 sets of cutlery and only 3…
I ordered 4 sets of cutlery and only 3 turned up and I'm still waiting for the other set to arrive. Communication with customers is not very proactive.
Since my review all has been resolved

Resposta da Viva Lagoon
Brilliant service
Bought 2 beautiful sunloungers. As with many things these days they where not instock and on their way from italy but i was kept informed at all times and the 2 people i delt with where both brilliant. Very personal service. I will shop here again. Many outlets could learn a lot from Lagoon.
Oh the loungers are amazing

Resposta da Viva Lagoon
Great service
Great service. Ordering was easy. Free delivery and came really quickly! Will definitely use again.

Resposta da Viva Lagoon

Resposta da Viva Lagoon
Great service
Great service! I ordered lovely dining plates and although one of them arrived broken due to courier not handling it properly, I received a replacement the next day!

Resposta da Viva Lagoon
Bought a set of towels from here
Bought a set of towels from here; very pleased with service. Towels are as appeared on website, lovely quality. Speedy delivery!

Resposta da Viva Lagoon
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







