VMS Vehicle Hire Opiniões 

180
•
TrustScore: 3 em 5

2,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

1/5 because 0 isn’t available Do not trust this company They allow anyone to hire even those without a license or experience … They loaned out a vehicle to a driver with no experience and drove... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Need a car for a test, didn't respond to my online request, called up to be told doesn't work like that we don't have any cars try enterprise ! Asked when there might be a car was told don't know sorr... Ver mais

Classificada 5 em 5 estrelas

These guys are great … very good value for money, professional, polite, great location in secure place where can leave own vehicle and take van back at whatever time of night and drop keys (gated i... Ver mais

Classificada 4 em 5 estrelas

Reported one of their employees for using a mobile phone, whilst driving. Weren't in the least bit interested. This, despite them boasting about all the safety cameras that are fitted to their vehic... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de aluguer de carros

Escrito pela empresa

Car, Van, 4X4, HGV, Dual Control & Refrigerated Vehicle Hire from VMS. Vehicle Rental Specialists in Stevenage, Sunderland, Tamworth & Warrington. Modern & Safe Fleet at Competitive Rates. Great prices great service.


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

180 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 14% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,8

Todas as opiniões

(180)

10 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Perfect hire

Informative,helpful and understanding staff.
The whole rental from start to finish ran smoothly.
Cannot fault a thing immaculate vehicle and hire charge economically priced.
Will use again.

1 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great staff

Great staff, very helpful. Competitive price & very convenient to me as a local person.
The system had gone down & Steve went out of his way to arrange the booking at a different branch. I really appreciated the excellent service.

3 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

We have developed a very strong working…

We have developed a very strong working relationship with VMS Vehicle Rental over several years. We appreciate their responsiveness and attention paid to us as a customer. VMS Vehicle Hire’s internal processes and personal approach to business is truly a breath of fresh air. I would highly recommend their service

3 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Scumbags

Scumbags - Iceland driver hit my car and drove away, leaving thousands in damages. Referred to VMS to handle the claim, who have ignored all contact from my insurer despite eye witnesses and photographs of the driver in question

22 de dezembro de 2023
Opinião espontânea
logótipo da VMS Vehicle Hire

Resposta da VMS Vehicle Hire

We’re sorry to hear about your experience. Please can you email us your registration and claim reference to TPC@vmsglobal.co.uk so that our team can look into this? - VMS team

Classificada 1 em 5 estrelas

Cant even give them a star dont answer…

Cant even give them a star dont answer your calls or emails and when due compensation nowhere to be seen all staff trained to avoid paying any money out! will be a day when no one will work for you or hire from you long term hire or business do NOT use i never write reviews but this will help alot of people out

8 de junho de 2023
Opinião espontânea
logótipo da VMS Vehicle Hire

Resposta da VMS Vehicle Hire


We're sorry to hear you didn't have a positive recent experience with us, we take feedback very seriously, please can you send us more information by email to Deborah.Briggs@vmsvehiclehire.co.uk so we can investigate and resolve this issue?

Kind regards, the Team @ VMS Vehicle Hire

Classificada 5 em 5 estrelas

Margaret McManus - Amazing Service

I recently dealt with Margaret McManus, who was truly amazing. We had an immediate requirement for a vehicle at short notice and had to be arranged before Christmas. Margaret managed to organise this in the space of two working days!

She made the full process straight forward and painless. Can't thank her enough.

20 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service.

We hired a van from this company for a house move.
Extremely proffesional attitude with helpful staff. Quality vehicle, clean and issue free.
Would 100% use this company again.

21 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

ULEZ Supporters…… avoid

Contributing to London Mayor, Sadiq Khan's awful ULEZ scheme by providing his camera vans. This company is immorally cashing in on the public. I cannot recommend this company - avoid.

1 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Van hire

Needed a van with no notice rung VMS, polite friendly staff had everything I required just so quick and easy and not a bad price. Would use again and tell friends and family too use them good easy location to get to with parking space.

13 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Contributing to London Mayor

Contributing to London Mayor, Sadiq Khan's awful ULEZ scheme by providing his camera vans. This company is immorally cashing in on the public. I cannot recommend this company - avoid.

11 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Shame on u renting your vans for those…

Shame on u renting your vans for those helping install the ulez equipment and accepting dirty money. I will make sure no one will use your company whilst u r willing to help ulez.

9 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Best experience hiring a vehicle

I hired a van from the Tiverton branch as I was moving into a property in the town. Easily the best experience I've had hiring a vehicle; great communication throughout, really good value for money, and excellent service from the staff. Would highly recommend!

26 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

It’s time to decide if you want to be…

It’s time to decide if you want to be the kind of company that takes dirty money from a corrupt government that is using your vehicles to scam the public, or take a stand. Your true customers will soon be voting with their feet.

17 de outubro de 2023
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais