28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vod... Ver mais
A empresa respondeu
Localização
Alterar localização2 County Square, TN23 1YA Ashford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Emma was fabulous,super helpful and friendly.I was in such a whirlwind of moving house and she came to my WiFi rescue.She is such a glowing example of fantastic customer service.
A empresa respondeu
Alex and Matt were extremely helpful and helped me out big time with my iPhone 18 Pro Max purchase. Would 100% recommend them
A empresa respondeu
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Ashford
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
2 County Square, TN23 1YA, Ashford, Reino Unido
4,9
Excelente
255 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very good service in Vodafone Ashford…
Very good service in Vodafone Ashford today . Robert the manager gave me a better contract.
15 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Owen in the Ashford store was extremely…
Owen in the Ashford store was extremely helpful and very informative and upgraded 3 of my devices and saved me a lot of money and I got a new iPhone. It was a pleasure to talk to him and I would absolutely recommend him.
7 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone Visit
Was seen to by Matt who was very helpful and thoroughly explained everything clearly. Very happy with the overall experience I received.
5 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hey Jensen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Problem. Matt Ashford sorted Thanks.
Had couple problems that was "bugging" me ( no pun ).
Matt @ Ashford sorted them quickly with a smile.
Thank you Matt.
Dennis Marsh
26 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hey Dennis,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Owen from the Ashford Kent branch
Owen from the Ashford Kent branch, absolutely fantastic customer service.
Very helpful, understanding and found us the best deal.
He was extremely polite.
Thumbs up for Owen
25 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hey Ebony,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Owen Was very friendly
Owen Was very friendly, very helpful and was not pushy
17 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hey George,
Thanks for the lovely review and fantastic support for Owen
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Owen was good very helpful and sorted…
Owen was good very helpful and sorted everything out for me
3 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hey RACHAEL,
Thanks for the lovely review and fantastic support for Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt was excellent patient and…
Matt was excellent patient and understanding. I could not recommend him more highly. He should go far and thank you.
17 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hey Mokey,
Thanks for the lovely review and fantastic support for Matt .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Harry !
Excellent service from Harry !
30 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good cuatomer service from the…
Really good cuatomer service from the ashford, they all diserve a big bonus!!!
Harry, dan, owen and emily have been very helpful.
22 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hey Mr. Udayan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Owen was extremely helpful with the…
Owen was extremely helpful with the issue with my phone resolving all problems 10/10 service highly recommended.
22 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hey Frances,
Thanks for the lovely review and fantastic support for Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harry was very helpful with my service…
Harry was very helpful with my service problem will be back to buy more
21 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hey Magdalena,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Harry in Ashford Awesome
I came in to see Harry again
First time outage at store.
Came in today problem sorted.
Very happy
Thank you Harry
21 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hey Sandra,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry is a great member of the team
Harry was amazing today for setting up my phone contract, very patient and polite. Great member of your team! Thanks again!
20 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hey Cady,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was knowledgeable and very…
Harry was knowledgeable and very polite.
Great service 5* thank you
20 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt’s service was brilliant
Matt’s service was brilliant. He helped me with exactly what I required. I will be returning!
29 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hey,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alex went above and beyond and took…
Alex went above and beyond and took customer service to an extra level.
I couldn’t speak highly enough of our experience today.
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Owen was very friendly and informative
Owen was very friendly and informative. He took his time to talk me through options and provided me with some additional advice too. Thank you so much Owen
8 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hi. We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review and are glad you found the information helpful. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Unfortunately lost my phone
Unfortunately lost my phone. Owen made the process of me getting a new one easy and explained everything in detail.
8 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
Hi. We're sorry to hear about the loss of your phone. We're happy that the process of getting a new one was made easy for you with detailed explanations. Thanks for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reallu helpfil staff in store
18 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashford
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
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Leia mais sobre como processamos as opiniões na Trustpilot.
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