Bangor North wales store, Teigan was an absolute Gem. She helped us navigate everything and found us the best deals. Her humour was delightful whilst being professional. The transfer was not stressful... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 10 Deniol Centre, LL57 1NW Bangor, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
As a long time contract phone user of Vodafone I would like to share my appreciation for the excellent customer service I received at the Vodafone branch in Bangor when I needed help with a problem w... Ver mais
A empresa respondeu
Emma was really helpful helping me get a new phone. Kurtis had tonnes of knowledge about what the samsung phones do that i didnt know
A empresa respondeu
Emma was fab! Really knowledgeable and friendly helping me pick a new phone despite me being a complete technophobe!
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Bangor (Wales)
Escrito pela empresa
Informações de contacto
Unit 10 Deniol Centre, LL57 1NW, Bangor, Reino Unido
4,9
Excelente
248 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent friendly customer service who…
Excellent friendly customer service who took time listened and didn’t feel pressured into a contract
Just really honest advice and top service.
Lauren and Nathan dealt with myself but added a second phone for my partner with a really good deal.
27 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hi Scott,
Thank you so much for your wonderful review and the amazing support you’ve shown for Lauren and Nathan—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Came in to store needing assistance…
Came in to store needing assistance with my vodafone app and Lauren was extremely helpful
26 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hey Joan,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpfull staff in store
Very helpfull staff in store, sorted out our query plus upgraded account to benefit us. Was served Lauren along side Maisie who was learning on her first day.
20 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The lady that helped me ( Emma ) was…
The lady that helped me ( Emma ) was fantastic and friendly and helped me get the best deal.
20 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Honest and no sales talk .
13 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hey Ian,
Thanks for your comments. It's always great to hear such positive remarks.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bangor, North Wales Vodafone store - fabulous staff!
Lauren, who served us was absolutely amazing - so very helpful, patient and extremely kind and polite. The other staff were equally as lovely. It’s the best customer service experience I have ever had
4 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hey Elliw,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren and emma were amazing and very…
Lauren and emma were amazing and very helpful
14 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hey Luke,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff very friendly and helpful
Staff very friendly and helpful. Nothing was too hard for them to solve. Would definitely recommend the bangor store. Lauren was so carrying.
13 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bangor store.
Bangor store.
Nathan was brilliant. Customer service was brilliant in a store with failing internet connection. Please reward and show him appreciation. Dedication 100%.
25 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hey Glesni,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emma looked after us would recommend…
Emma looked after us would recommend anytime!
23 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hey Calvin,
Thank you for your review. It's always lovely to read such nice Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emma was very helpful and had great…
Emma was very helpful and had great knowledge
15 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hey Naomi,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren was very helpful and friendly!
Lauren was approachable and also friendly with good customer service. She made my son feel calm as he is autistic and gets overwhelmed easily. He was enjoying the crisps Lauren gave him. Lauren was very helpful with what we wanted yesterday 11.7.2025 around 1pm. Bangor Wales (Vodafone).
11 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hey Casey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
LAUREN at Bangor LL57 1NW is outstanding.
I was greeted warmly by the staff in Vodafone in Bangor, Wales on 11/07/2025 at around 1pm. I asked about a dongle which I have no clue about. LAUREN took me to the counter and explained to me what deals they have. LAUREN was very knowledgeable, extremely bubbly and just an all round lovely person. I now have a dongle that is suitable for my devices on the go. LAUREN is a credit to your company.
11 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren made my experience amazing she…
Lauren made my experience amazing she managed to lower my bill and put me on an unlimited data sim plus she managed to fix my phone that wouldn’t turn back on. I suffer from anxiety too but she made me feel at ease.
4 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hey Jake,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nathan was very helpful in the Vodafone…
Nathan was very helpful in the Vodafone Bangor store! Very patient and very polite, also spoke Welsh, which is a bonus!
17 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hi Gareth. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren
Lauren
Patient - bubbly- knowledgeable - helpful - friendly and an excellent employee for you guys! Thank you
5 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hi Lorraine.
We appreciate your wonderful review and highlighting the fantastic support provided. We're happy to hear about your positive experience.
Thanks,
Vodafone Social Media Team
Lies lies lies!!!!
Visited Vodafone store in Bangor yesterday to up grade my sim only deal' was told that i could cancel within 2 wks if required" found exact same deal elsewhere for half the price saving me £108. Per annum! Was back at the store just 30 min later after purchase to find totally different reception!! Was told to ring voda myself if i want to cancel" Was then told from a more senior member of staff that if I purchase the same deal elsewhere that I would have a new number having to go through all my contacts inc GP to try put me off cancelling! What a load of lies!!! Sad that these tactics are used just to generate a sale!!! Beware go elsewhere!!!!
31 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hey Ken,
We sincerely apologize for the problems you're facing with Vodafone contract. This is not the experience we strive to provide, and we regret any frustration it has caused. We take this issue very seriously and address it internally to ensure it does not happen.
Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Lauren is a star!…
Lauren is a star and an absolute credit to your store. Although the process of replacing my lost phone wasn’t as straightforward as I’d hoped (taking a lot longer than it should), none of this was Lauren’s fault. She is very knowledgeable and explained everything so even I could understand!
Thanks again,
Pete.
25 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hey Pete,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Milly assisted us with patience and…
Milly assisted us with patience and professionalism that it very rarely experienced today.
Have only positive feedback.
24 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service - Leon was very knowledgeable and had a very good understanding of our needs.
Couldn’t do enough to help us!
16 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bangor (Wales)
Hey Joseph,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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