Immediate welcome and identification of reason for asking for assistance. Passed on within minutes to Jess who was reassuring, helpful and efficient. She dealt with everything in detail and at the end... Ver mais
A empresa respondeu
30-31 Stall Street, BA1 1QG Bath, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Immediate welcome and identification of reason for asking for assistance. Passed on within minutes to Jess who was reassuring, helpful and efficient. She dealt with everything in detail and at the end... Ver mais
A empresa respondeu
On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... Ver mais
A empresa respondeu
Really helpful staff. It took a bit longer than hoped, but so good to be able to do things in store in with real people. Rob, Wes & Jade were great
A empresa respondeu
Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more d... Ver mais
A empresa respondeu
Escrito pela empresa
30-31 Stall Street, BA1 1QG, Bath, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Josh managed to sort me out and remained good humoured.

Resposta da Vodafone UK - Bath 30-31 Stall Street
Josh was very knowledgeable and helpful. Very articulate

Resposta da Vodafone UK - Bath 30-31 Stall Street
Berty was extremely helpful, a pleasure to deal with

Resposta da Vodafone UK - Bath 30-31 Stall Street
Very great service, Josh was the staff member helping me out in buying two new Iphone 17 pro max models. He explained the cost breakdown very well and helped me save money on my amazon prime subscription.

Resposta da Vodafone UK - Bath 30-31 Stall Street
Berry was excellent great customer service
And brilliant service from Vodafone

Resposta da Vodafone UK - Bath 30-31 Stall Street
Josh was very professional & efficient 👍👍👍

Resposta da Vodafone UK - Bath 30-31 Stall Street

Resposta da Vodafone UK - Bath 30-31 Stall Street

Resposta da Vodafone UK - Bath 30-31 Stall Street
I visited Vodaphone, Bath this morning to upgrade my phone. The lady in store not only found me a great deal but set up everything on my phone for me ( a task I've struggled with in the past, not being a very acomplished technical person!). She was incredibly helpful and patient and made the whole experience really easy. Thank you so much

Resposta da Vodafone UK - Bath 30-31 Stall Street
Today I had the pleasure of being helped by Jade while setting up my home Wi-Fi and getting a new SIM card.
She was incredibly kind, friendly, and professional. She handled everything with so much patience, care, and a positive attitude, making the whole process easy and stress-free. Her excellent customer service truly stood out, and I really appreciate the time and effort she put into helping me.
A huge thank you to Jade and the whole team! I’m so happy I chose this company, and I highly recommend it. If you ever need any help, definitely ask for Jade—you’ll be in the best hands. ⭐️

Resposta da Vodafone UK - Bath 30-31 Stall Street
Jade is so friendly and helpful! Answered all my questions and was great fun.

Resposta da Vodafone UK - Bath 30-31 Stall Street
Jade and Rob, part of the team at Vodafone, were very polite and helpful. My phone was set up efficiently, with attention paid to detail and all my questions answered. I shall definely return to the Bath store.

Resposta da Vodafone UK - Bath 30-31 Stall Street
Excellent service staff Wes and Bertie were very helpful and explained everything I needed to know. I would recommend their service to anybody.

Resposta da Vodafone UK - Bath 30-31 Stall Street
Bertie was fabulous. He helped me navigate finding a new phone and contract with great patience and detail, thank you so much!

Resposta da Vodafone UK - Bath 30-31 Stall Street
Rob was very patient and helpful. No question was to silly!!!

Resposta da Vodafone UK - Bath 30-31 Stall Street
Jess was really helpful and made things really easy 👍🏼

Resposta da Vodafone UK - Bath 30-31 Stall Street
Excellent service at the Bath branch. Berty was excellent, saved me money and everything has gone very smoothly

Resposta da Vodafone UK - Bath 30-31 Stall Street
Wes Manager. Saw me straight away after my upgrade issues via Call Centre. Resolved and reassured me after investigating - perfect service. Job absolutely done first class.
Will now add my partner on my account on contract renewal.

Resposta da Vodafone UK - Bath 30-31 Stall Street
Excellent service from Jess and Wes.
Can highly recommend Vodafone Bath

Resposta da Vodafone UK - Bath 30-31 Stall Street
Friendly, helpful, knowledgeable and efficient. Wes and Jess.

Resposta da Vodafone UK - Bath 30-31 Stall Street
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.