Immediate welcome and identification of reason for asking for assistance. Passed on within minutes to Jess who was reassuring, helpful and efficient. She dealt with everything in detail and at the end... Ver mais
A empresa respondeu
30-31 Stall Street, BA1 1QG Bath, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Immediate welcome and identification of reason for asking for assistance. Passed on within minutes to Jess who was reassuring, helpful and efficient. She dealt with everything in detail and at the end... Ver mais
A empresa respondeu
On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... Ver mais
A empresa respondeu
Really helpful staff. It took a bit longer than hoped, but so good to be able to do things in store in with real people. Rob, Wes & Jade were great
A empresa respondeu
Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more d... Ver mais
A empresa respondeu
Escrito pela empresa
30-31 Stall Street, BA1 1QG, Bath, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service with everything.
Rob was my assistant in Bath store

Resposta da Vodafone UK - Bath 30-31 Stall Street
Robert was very informative and helpful. The rest of the staff were friendly as well. I will definitely recommend vodafone Bath for the great customer service experience.

Resposta da Vodafone UK - Bath 30-31 Stall Street
Today (13/6/26) i had fantastic customer service by Alina at the Vodafone Store in Bath, 30-31 Stall Street, BA1 1QG. I had ordered a new phone and set up a new plan the previous week but i had to pop in to the store to cancel the new plan as this was slightly incorrect and set up a new one. Alina was very understanding and knowledgeable in her work and she managed to sort everything for me with no trouble at all. The new phone is great and i am happy that i managed to come away with the plan that i wanted. Please if you can pass this on to Alina. 10/10

Resposta da Vodafone UK - Bath 30-31 Stall Street
Alina was very helpful, understood what I needed and got me sorted!

Resposta da Vodafone UK - Bath 30-31 Stall Street
Stephen, first class service, took time, explained, gave options, discussed benefits , longevity exceededvexpectations,Bayern very happy changed phone & package

Resposta da Vodafone UK - Bath 30-31 Stall Street
Wes and Rob were excellent. They helped me with my upgrade and transferring my data!

Resposta da Vodafone UK - Bath 30-31 Stall Street

Resposta da Vodafone UK - Bath 30-31 Stall Street
Stephen at the Bath store was super efficient and very helpful, I’m really pleased

Resposta da Vodafone UK - Bath 30-31 Stall Street
Stephen was great, helped us with everything and made the experience perfect.

Resposta da Vodafone UK - Bath 30-31 Stall Street
Stephen was wonderful knowledgeable helpful and supportive

Resposta da Vodafone UK - Bath 30-31 Stall Street
Jess was extremely helpful. Explained all the options clearly. Will defintely use the Bath Vodafone shop again

Resposta da Vodafone UK - Bath 30-31 Stall Street
Alina was fantastic! She helped me through the change to a new fone explaining and demonstrating. Brilliant service. 5 plus stars.

Resposta da Vodafone UK - Bath 30-31 Stall Street
Albert, the young man who helped me was extremely helpful arranging a new Sim card AND he told me about a very good deal for a new phone that l wasn't even aware of. He's friendly and knowledgeable! Thank you Albert!

Resposta da Vodafone UK - Bath 30-31 Stall Street
Stephen was super accommodating and very knowledgeable of the products getting us the best outcome.
Thank you so much

Resposta da Vodafone UK - Bath 30-31 Stall Street
JESS was an exceptional customer assistant and was able to assist me in every way possible given the questions I came into store with. Thoroughly satisfied customer.

Resposta da Vodafone UK - Bath 30-31 Stall Street
Jess was very helpfull and patienthelping me set up my new phone.

Resposta da Vodafone UK - Bath 30-31 Stall Street
Jess was very helpfull and pleasant!

Resposta da Vodafone UK - Bath 30-31 Stall Street
Excellent Customer Service.
The Advisor (Jade) was extremely
helpful, patient and knowledgeable in understanding and dealing and resolving my queries and issues. Great Job done!

Resposta da Vodafone UK - Bath 30-31 Stall Street
Jess was great. I always find changing phones to be a chore but she made the process very easy and was very patient which I really appreciated.

Resposta da Vodafone UK - Bath 30-31 Stall Street
Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more data) by renewing SIM contract to an 'incentivised' deal. £12 a month saving (nr £150 a year) for better service was a no brainer. Also, Alina was knowledgable, efficient and thoroughly charming. How 'shopping' should be👍

Resposta da Vodafone UK - Bath 30-31 Stall Street
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.