I would like to praise the three staff who helped me last week with my mothers mobile, at the Bexhill on sea store in Devonshire Road. Ryan, Connor and Thomas helped above and beyond and were pol... Ver mais
A empresa respondeu
Localização
Alterar localização12 Devonshire Road, TN40 1AS Bexhill, GB
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Leia as opiniões dos outros
I was served by the lovely Alex who helped me pick out my new phone/plan for around 2 hours! I wanted to make sure I got the right plan for me so I must’ve asked about 1000 questions, but he remained... Ver mais
A empresa respondeu
Great service from Connor and store manager. Friendly yet professional. Even helped me sort out an eSIM the following day ready to travel to Asia. Highly recommend the Bexhill store.
A empresa respondeu
The assistant was extremely helpful. We were having issues with making and receiving calls on the samsung handset everything else worked but the calls, she spent at least an hour trying to sort it ou... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Bexhill
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
12 Devonshire Road, TN40 1AS, Bexhill, Reino Unido
4,9
Excelente
246 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
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Very helpful guy’s very professional…
Very helpful guy’s very professional thank you 🙏 both so much regards Phil
9 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade new contact with Toby
Upgrade new contact with Toby. Really helpful youngman and sorted me out with a great deal
6 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey Jon-jo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I've been a shareholder and customer of…
I've been a shareholder and customer of Vodafone for c.30 years and I was disappointed in the customer service at the Bexhill Vodafone store today, served by Ryan & Toby. I have a contract but they refused to replace a faulty ch cable as it was 5 weeks' "manufacturing guarantee" they agreed to charge my phone for me but advised that sales are their priority so if another customer comes in they will be priority over me and I'll have to move. I said I should be of equal priority but they disagreed. They then asked if I would go and get a cup of tea and come back, which I did. No customers should ever be told that they are less priority. Please let me know how you are going to address that.
6 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey Stewart,
We are really sorry to hear about your experience at the Bexhill store. After being a loyal customer and shareholder for nearly 30 years, you shouldn’t be made to feel like a lower priority. Being asked to leave and come back, or told others come first, is understandably disappointing — this isn’t the experience we want for our customers. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Toby wasProfessional
Toby wasProfessional, polite and patient. After this customer service I shall be delighted to continue using Vodafone.
4 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey Mark,
Thanks for the lovely review and fantastic support for Toby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I was completely happy and impressed…
I was completely happy and impressed with the customer service I received. Very pleasant and friendly service
3 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey Anji,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A brilliant and easy transaction and…
A brilliant and easy transaction and very helpful and knowledgeable
10 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Thomas was very patient and incredibly helpful to get my mother onto her new iPhone.
I'd heartily recommend the Vodafone shop in Bexhill.
7 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, the team are very friendly and helpful
2 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey Donnamarie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service
Whilst resolving a minor issue with my account Thomas alerted me to a loyalty discount for the two phones on my account.
I’m now saving £12 a month and have unlimited calls, texts and data. I also retain global roaming on my number.
All I had to do is pay off my phone.
Great job!
2 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey Bruce,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Simply the best
Absolutely marvelous have never received such good service.evrey thing explained to me will not use anyone else
15 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service by Ryan saved me money…
Great service by Ryan saved me money and made it effortless highly recommend
8 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service would recommend Thomas at…
Great service would recommend Thomas at Bexhill
6 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey Alan,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
My experience was great because Thomas…
9My experience was great because Thomas was so helpful, nothing was too much trouble and he found the best deals
6 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey Anne,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tom was very helpful
Tom was very helpful. He helped me save money on my broadband!
5 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey Alan,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thomas was efficent
Thomas was efficent, friendly and very helpful, would highly recommed
3 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey Theresa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great friendly staff
Great friendly staff. Always so happy to help. Knowledgeable staff. Always able to help and provide information.
3 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey Ms A Wilson,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Worst customer service
Worst customer service, taking after 2 hours they cant able to figure out whats going on their end, i have taken phone from carphone warehouse contract is for 56GBP , once contract ended still they want me to pay same amout even device contract ended .
if i used airtime i need to charge around 20 not 56GBP , very very worst customer service they are unable to understand concern when i asked them to connect to manager waited for me online for 45 mins then disconnected call wowwww .Thanks for wasting time
Not only me i wont recommend anyother to take vodafone.
17 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hi Sai,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone
Thanks
Vodafone Social Media Team
Lauren was so helpful
Lauren was so helpful, sorted our deals on all my contracts. Fantastic service.
12 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lauren is amazing
Lauren is amazing, great customer service and so helpful!!!
12 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hi Chloe,
Thank you so much for your wonderful review and the amazing support you’ve shown for Lauren—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Thomas rocks!!!!!
Thomas was amazing. He's a keeper for sure! EPIC!!!!!
8 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bexhill
Hey Stephen,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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