Beth helped me transfer everything over to my new phone. She made the whole process completely pain-free. If I have any other phone needs in the future, I will definitely be asking Beth 🙂
A empresa respondeu
Localização
Alterar localização39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I came in store to query my bill as a new customer to Vodaphone asI didn't understand the bill, however Tom dealt with me and was really helpful, very friendly and able to explain a lot of things to... Ver mais
A empresa respondeu
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Ver mais
A empresa respondeu
I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
- Empresa de telecomunicação
Sobre Vodafone UK - Birkenhead
Escrito pela empresa
Informações de contacto
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Reino Unido
4,9
Excelente
306 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beth helped me transfer everything over…
Beth helped me transfer everything over to my new phone. She made the whole process completely pain-free. If I have any other phone needs in the future, I will definitely be asking Beth 🙂
9 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was a Great help and advice
Tom was a Great help and advice, sorted my phone and broadband
5 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Kate,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Laura was absolutely amazing nothing…
Laura was absolutely amazing nothing was too much trouble she also served other customers while my phone was transferring my data one of the best employees I have dealt with thanks a lot
28 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Sharron,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Happy with my service
Happy with my service, got a great deal with Dylan. Great friendly guy, thanks.
18 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Lee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks very much for your help Dylan…
Thanks very much for your help Dylan you have been very helpful
18 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
I came in store to query my bill as a…
I came in store to query my bill as a new customer to Vodaphone asI didn't understand the bill, however Tom dealt with me and was really helpful, very friendly and able to explain a lot of things to me, I even found out that I can swap the Sim in my phone, but only next March'27, which I will do. He also had a look at my current contract and was able renew the broadband to a cheaper price and with an extra benefit!!! Well done Tom, I am really happy and so grateful. Thank you.
16 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Frances,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tom was great really helpful and…
Tom was great really helpful and proffesional
16 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Tom,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tom was friendly and helpful and helped…
Tom was friendly and helpful and helped me with all my needs and I left very satisfied
16 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Kelly,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Birkenhead
Hey Sophie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service by Laura
Great customer service by Laura
14 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Sean,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John was extremely helpful abd…
John was extremely helpful abd courteous. Would recommend Vodafone to anybody.
12 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Matthew was excellent
Matthew was excellent, service was exceptional. He was a star!
12 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Ronda,
Thanks for the lovely review and fantastic support for Matthew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleasant and accommodating.
Very pleasant and accommodating Laura and Mathew.
10 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Michael,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matthew was fab!
Matthew was absolutely fantastic and really listened to what I needed in a phone. He did many comparisons for me to try and keep costs low as this is paramount for me. He also gave me a good recommendation for a phone I hadn't considered yet. I have came away with some new thoughts about what phone I would like! Thanks Matthew
8 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Bethany,
It's fantastic to hear that Matthew was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
This was my first time in the Vodafone…
This was my first time in the Vodafone shop in Birkenhead. Both Laura and Beth were so helpful in setting me up on a 2yr contract. It was stress free and an amazing deal. Would highly recommend to others. Thank you both.
6 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Phone upgrade
I attended this morning for a phone upgrade, I was served by Laura and received professional and great care through out my time in store. I upgraded my internet, received a phone upgrade and also received a new iPad
3 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hi Nick , thank you so much for your wonderful review and the amazing support you’ve shown for Laura, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Was served by Laura in store today…
Was served by Laura in store today doing my broadband upgrade
She was polite friendly and helpful
30 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Birkenhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Laura
30 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey,
This is really amazing to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Helpful!
Thomas was very helpful. Sorted out new contracts for phones and broadband and got great prices.
30 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Claire,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.