Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Ver mais
A empresa respondeu
39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Ver mais
A empresa respondeu
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Ver mais
A empresa respondeu
I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Ver mais
A empresa respondeu
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Ver mais
A empresa respondeu
Escrito pela empresa
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Shaz was grateful.very patient knowledgeable .

Resposta da Vodafone UK - Birkenhead
Tom was fantastic got high quality service. I had difficult requirements for setting up broadband thankfully that got dealt with in a timely fashion.

Resposta da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead
Popped into Vodafone shop in Birkenhead today as I was experiencing problems due to new phone set up spoke with a young man by the name of Dylan who was so helpfull and got me up and running again excellent service thank you.

Resposta da Vodafone UK - Birkenhead
Matt was very helpful and patient and explained everything to me

Resposta da Vodafone UK - Birkenhead
Came in to the Birkenhead store and was helped by Tom to fix my phone which wasn’t calling
And he helped fixed my tablet
Excellent service

Resposta da Vodafone UK - Birkenhead
Beth helped me transfer everything over to my new phone. She made the whole process completely pain-free. If I have any other phone needs in the future, I will definitely be asking Beth 🙂

Resposta da Vodafone UK - Birkenhead
Tom was a Great help and advice, sorted my phone and broadband

Resposta da Vodafone UK - Birkenhead
Laura was absolutely amazing nothing was too much trouble she also served other customers while my phone was transferring my data one of the best employees I have dealt with thanks a lot

Resposta da Vodafone UK - Birkenhead
Happy with my service, got a great deal with Dylan. Great friendly guy, thanks.

Resposta da Vodafone UK - Birkenhead
Thanks very much for your help Dylan you have been very helpful

Resposta da Vodafone UK - Birkenhead
I came in store to query my bill as a new customer to Vodaphone asI didn't understand the bill, however Tom dealt with me and was really helpful, very friendly and able to explain a lot of things to me, I even found out that I can swap the Sim in my phone, but only next March'27, which I will do. He also had a look at my current contract and was able renew the broadband to a cheaper price and with an extra benefit!!! Well done Tom, I am really happy and so grateful. Thank you.

Resposta da Vodafone UK - Birkenhead
Tom was great really helpful and proffesional

Resposta da Vodafone UK - Birkenhead
Tom was friendly and helpful and helped me with all my needs and I left very satisfied

Resposta da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead
Great customer service by Laura

Resposta da Vodafone UK - Birkenhead
John was extremely helpful abd courteous. Would recommend Vodafone to anybody.

Resposta da Vodafone UK - Birkenhead
Matthew was excellent, service was exceptional. He was a star!

Resposta da Vodafone UK - Birkenhead
Very pleasant and accommodating Laura and Mathew.

Resposta da Vodafone UK - Birkenhead
Matthew was absolutely fantastic and really listened to what I needed in a phone. He did many comparisons for me to try and keep costs low as this is paramount for me. He also gave me a good recommendation for a phone I hadn't considered yet. I have came away with some new thoughts about what phone I would like! Thanks Matthew

Resposta da Vodafone UK - Birkenhead
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