Thanks so much! Going in and looking through different options to get a better SIM + eSIM for personal & work. Great communication & attentiveness, making sure each step was clear. Worked on gett... Ver mais
A empresa respondeu
39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Thanks so much! Going in and looking through different options to get a better SIM + eSIM for personal & work. Great communication & attentiveness, making sure each step was clear. Worked on gett... Ver mais
A empresa respondeu
Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Ver mais
A empresa respondeu
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Ver mais
A empresa respondeu
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Ver mais
A empresa respondeu
Escrito pela empresa
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service, bill was reduced, while getting a better BB speed.

Resposta da Vodafone UK - Birkenhead
Every time I come to Vodafone store the assistants (Laura ,Hari , Tom, Dylan and John) help to sort out all issues professionally politely and kindly.
I really appreciate their support ❤️

Resposta da Vodafone UK - Birkenhead
1st class lady laura who dealt very effectively with all my queries and orders

Resposta da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead
The assistant, Laura was very helpful and worked through our query with us. She was patient and clear even though there were some difficulties. She was friendly

Resposta da Vodafone UK - Birkenhead
Hari was very informative and polite in the Birkenhead shop

Resposta da Vodafone UK - Birkenhead
Hari the man Very good excellent customer service and well respected way and what i neer exactly i got hari did very good service

Resposta da Vodafone UK - Birkenhead
hari was very friendly and explained everything well

Resposta da Vodafone UK - Birkenhead
Hari was very well informed and explained everything thorougly

Resposta da Vodafone UK - Birkenhead
Hari was highly professional and patiently explained the process to me

Resposta da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead
Dylan assisted me in Birkenhead Vodafone.
As a life long customer, he went through my current contracts and came up with the best deals available for my 2 phones and my broadband.
I was sorted out in a timely manner an he engaged in great conversation during.

Resposta da Vodafone UK - Birkenhead
Hari was so patient and understanding sorting my issues out and also upgrading.
It took ages to go through it all as their system is very slow but that was ok as I had a lovely chat with Hari

Resposta da Vodafone UK - Birkenhead
Hari was great provided me with perfect customer service, can’t thank him enough he has been great and the rest of the staff also very friendly.

Resposta da Vodafone UK - Birkenhead
Dylan at the Birkenhead Branch of Vodafone was brilliant. He was very friendly and really helpful at finding the best options for all my family’s mobile phone packages. Plus he found a better deal for our WiFi. I would recommend 100%.

Resposta da Vodafone UK - Birkenhead
i went into vodafone wanting an upgrade but wasn’t sure about anything (such a technophobe!) tom was so lovely, his customer service was 10/10 and he helped me understand fully about the contracts for both the handset and the airtime plan and to choose the right plan for me. he was so pleasant to talk to and was always smiling and he was also so lovely with other customers waiting and the team of staff he worked with. tom was knowledgable with everything vodafone and he he also sorted my broadband plan for me and is going to help me sort an ipad plan too. thankyou for all your help and support Tom! :)

Resposta da Vodafone UK - Birkenhead
Amazing service by Tom. Couldn’t have asked for better customer service. Really informative from the very start. I’ve come out one happy customer. Thank you

Resposta da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead
Really knowledgable & friend Young chap called Dylan.

Resposta da Vodafone UK - Birkenhead
Hari was exceptional today. He was very helpful and friendly. He spoke so that I could understand and went into a lot of detail for me. He was a very helpful pleasant young man.

Resposta da Vodafone UK - Birkenhead
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