Thanks so much! Going in and looking through different options to get a better SIM + eSIM for personal & work. Great communication & attentiveness, making sure each step was clear. Worked on gett... Ver mais
A empresa respondeu
39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Thanks so much! Going in and looking through different options to get a better SIM + eSIM for personal & work. Great communication & attentiveness, making sure each step was clear. Worked on gett... Ver mais
A empresa respondeu
Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Ver mais
A empresa respondeu
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Ver mais
A empresa respondeu
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Ver mais
A empresa respondeu
Escrito pela empresa
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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dylan was very helpful , very patient, helped us set up our new home broadband with Vodafone we are very pleased thank you Dylan

Resposta da Vodafone UK - Birkenhead
Laura was very helpful in getting me a new phone and contract deal. Very polite.

Resposta da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead
Tom and John was very helpful. They took 30 minutes after 5.30 shop closing time to help with my two phone orders. They were really helpful explaining to me the best options available. Very friendly team.

Resposta da Vodafone UK - Birkenhead
Laura was very helpful with my enquiry lovely personality

Resposta da Vodafone UK - Birkenhead
Great deals. Great service from Hari … warm, friendly, most helpful and informative. Thank you!

Resposta da Vodafone UK - Birkenhead
Fantastic service and problem solving from Thomas

Resposta da Vodafone UK - Birkenhead
The assistant that helped me, Hari was polite, patient and helpful. Dealt with my request quickly and efficiently, excellent customer service, thank you ☺

Resposta da Vodafone UK - Birkenhead
Thomas was attentive, patient, friendly and helpful. He did not rush us and took the time to help us and go in depth into what we needed. He also gave us advice and helpful suggestions on ways to save money and potentially get better deal for our contracts. He is a credit to your company.

Resposta da Vodafone UK - Birkenhead
Great guy. So helpful. So happy to help with a nice smiley nature

Resposta da Vodafone UK - Birkenhead
Hari is an asset to the company so helpful and polite. He guided us through everything from start to finish.

Resposta da Vodafone UK - Birkenhead
I have been helped by Laura before. Had issues with my phone and what's app. I thought go back to shop as great service. Hence loyal to Vodafone. Laura ask if I needed help, I did, I was worried about my phone being hacked. Felt unsafe. She checked my phone, worked out my issues that concerned me and put everything right for me and a double lock on what's app security. I felt so relieved I tell you and secure. Best employer of the month vote from me for helping me again, I am not so tech savvy, so need help at times. Thank you Laura..

Resposta da Vodafone UK - Birkenhead
I went into Vodafone in Birkenhead, Merseyside yesterday as I had lost my phone. I was greeted straight away by lovely Laura, who went above and beyond to help choose a phone that was right for me, and also helped set it up for me which I really appreciated. Nothing was too much trouble for Laura, she truly was amazing.

Resposta da Vodafone UK - Birkenhead
Informative
Process made easy
Knowledgable staff, served by Dylan

Resposta da Vodafone UK - Birkenhead
Laura today from the Birkenhead store was absolutely incredible. Me and my daughter arrived to get a new mobile and Laura instantly stood up and greeted us and was very welcoming in assisting us with all options available with upgrades. She was very professional the whole time but also very friendly. She helped us find the best deals for me and family. Highly recommend anyone who uses vodaphone to use the Birkenhead store and find Laura.

Resposta da Vodafone UK - Birkenhead
Arrived to speak to someone after spending nearly an hour on the telephone without success. Almost immediately Laura found a solution to our problem and literally walked out twenty minutes later issues resolved! Definitely that will teach me to go in store in future rather than use customer services

Resposta da Vodafone UK - Birkenhead
Laura in the Birkenhead is an absolute credit to the store. Me and my mum went in not knowing anything about upgrading and trade in buisness. laura was happy to teach us everything and spent the time to help us. We left the store happy today and confident that she helped us with all we need so thank you Lauren X

Resposta da Vodafone UK - Birkenhead
We had a problem with our Broadband account that could not be solved by the on-line adviser. So we visited the Vodaphone store in Birkenhead center. The adviser we dealt with, Dylan, was friendly, knowledgeable, communicated well and dealt with a difficult issue effectively.
Excellent store with first class staff. Highly recommended.

Resposta da Vodafone UK - Birkenhead
I went in to have my battery replaced but my phone was out of warranty. I left with a new phone and paying less for more. Thanks Hari.
Great customer service, he was not pushy in the slightest and only offered me all the info to make an informed decision. 👍🏻

Resposta da Vodafone UK - Birkenhead
Harri was brilliant. Helped me to choose the right phone and SIM deal for my needs.
The less satisfying part of my experience was the length of time it took to enter all of the details on to the Vodafone system. It was very slow. In the end I think I was in the shop for an hour.

Resposta da Vodafone UK - Birkenhead
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