Vodafone UK - Birkenhead Opiniões 

353
•
TrustScore: 5 em 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Ver mais

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Classificada 5 em 5 estrelas

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Ver mais

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  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Reino Unido

5,0

Excelente

TrustScore: 5 em 5

353 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

5,0

Todas as opiniões

(353)

39 739 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Collecting a Sim

Tom was very helpful, and explained things clearly to understand. He also took the time to look at my account and gave me so good deals. I will go back to the Birkenhead store as very friendly staff

17 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Laura was very friendly and…

Laura was very friendly and informative. Helpful in selecting the best product and options for me.

16 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hi Elaine,

Thank you so much for your wonderful review and the amazing support you’ve shown for Laura —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

After being disappointed with the…

After being disappointed with the Liverpool shop , Thomas at Birkenhead shop was understanding and sorted my problem thankyou so much

16 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Efficiency with kindness

I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done not only with great efficiency but politely with patience, understanding and real kindness. Never patronising in the way that some young folk treat we seniors.
My overall impression of this store was that Dylan’s attitude to customer care was perhaps the ethos encouraged. My sincere thanks.
I

11 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Bee,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Came in with problems on my account for…

Came in with problems on my account for my son’s phone who is in Australia. Laura served me, she was brilliant! Sorted out the problem with my son’s account and then talked me through the range of new contracts and phones for me - helped me understand it all in a very plain way. She was great!

15 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Alison,

Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Laura assistanf manager

staff are lovelg. No wait, laura is great.

12 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Maria, ​

Thanks for the lovely review and fantastic support for Laura. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fabulous service

We had all our issues sorted and our phone upgraded there and then, in the shop thanks to Dylan.

It was a very quick and smooth experience

7 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Juliann,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom,was very helpful

Tom,was very helpful, nothing was too much trouble for him,very pleasant & polite,would definitely go to him for help again

5 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Doreen,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service

Tom and Laura were extremely helpful. Which resulted in my opening a Vodafone account.

21 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey David,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom was really helpful and got the deal…

Tom was really helpful and got the deal that I wanted really nice and pleasant young man

23 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Phil,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Came down today for help with a problem…

Came down today for help with a problem with my I phone it was the Birkenhead store the assistant whose name was Beth. She talked me through all my options and was very helpful. Really appreciate her help!thankyou

23 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Visited the store for an upgrade

Visited the store for an upgrade . Was see n by Laura who was very helpful .such a relaxing atmosphere in store . Would highly recommend this store.

21 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Elwyn,

Thanks for the lovely review and fantastic support for Laura.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Pleasant staff, great experience

I had to go into the shop as my phone had broken and i needed to replace it urgently.
I was seen by Laura, she was very helpful and knowledgable.
I am very happy with the service i received.

21 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Laura had good knowledge met my…

Laura had good knowledge met my requirements went above and beyond to help.

22 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Laura was a fantastic sales assistant…

Laura was a fantastic sales assistant very polite friendly and helped me with all my questions and needs...

21 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

John was great and got everything…

John was great and got everything sorted out that I needed

18 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Lorraine,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Went into the Birkenhead store and…

Went into the Birkenhead store and spoke to Tom ,
I had issues with my email and Tom sorted it I problem what a great guy and would highly recommend his services.

14 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey James,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

New Phone

Dylan was a pleasure to sort my phone out plus other contracts so i left very happy

14 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Andrew
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service from Bethany discount on…

Great service from Bethany discount on two contracts

13 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

EXCELLENT SERVICE ter ems with my phone…

After a week of problems with my phone I visited Vodaphone today and a lovely young girl named Beth was my saviour. She explained what the problem was and resolved it immediately. Beth also provided me with several useful tips and I am very grateful for her assistance. A very pleasant, polite and knowledgeable young lady. Thank you Beth

10 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Sandra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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