Thanks so much! Going in and looking through different options to get a better SIM + eSIM for personal & work. Great communication & attentiveness, making sure each step was clear. Worked on gett... Ver mais
A empresa respondeu
Localização
Alterar localização39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Ver mais
A empresa respondeu
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Ver mais
A empresa respondeu
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Birkenhead
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Reino Unido
5,0
Excelente
354 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
EXCELLENT SERVICE ter ems with my phone…
After a week of problems with my phone I visited Vodaphone today and a lovely young girl named Beth was my saviour. She explained what the problem was and resolved it immediately. Beth also provided me with several useful tips and I am very grateful for her assistance. A very pleasant, polite and knowledgeable young lady. Thank you Beth
10 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Sandra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan went above and beyond to help me…
Dylan went above and beyond to help me in completing my order. I couldn't recommend buying a phone from him enough. He was lovely from start to finish and very professional
9 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Ronan,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service 12/10 Laura
Absolutely brilliant service 12/10 Laura
31 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Ray,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Spoke with dylan Very quick and …
Spoke with dylan Very quick and efficient. Clarified everything.
23 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Birkenhead
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Broken phone converted to upgrades. Tom was attentive and helpful in…
Tom was attentive and helpful in identifying the problems with my existing phone. He gave impartial advice on my options and informed me fully of what he could help with. Tom equipped me with a new phone, a new tablet and updated my broadband equipment at a fair and reasonable cost. He was friendly and communicative but remained professional throughout and has even offered to assist with aftercare transferring tablet info in a few days.His customer service was outstanding and I couldn't be happier with my upgrades and decision to remain a Vodafone customer.
20 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Vicky,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was very knowledgeable and…
Dylan was very knowledgeable and explained the options we needed to clarify.
Excellent customer service!
20 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hi there,
Thank you so much for your wonderful review and the amazing support you’ve shown for Dylan—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Great easy experience getting new phone…
We had a great experience getting our new 🆕 phones. Finding the best deal for our needs and Dylan was really helpful explaining it all to us. He was very polite and genuinely interested to serve us today
20 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrading phone
Dylan is a friendly guy and explained everything fully before I committed to signing anything. No sudden hidden costs. Overall a great customer experience
20 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Karl,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely 5 star ⭐⭐⭐⭐⭐ team
Absolutely 5 star ⭐⭐⭐⭐⭐ team. Tom went above and beyond to help me as I'm not good at tech! Customer service skills are fantastic in this shop. He talked me through everything and so througher aswell. Tom and Beth are also an asset to the team. Thanks so much for your excellent service . You are all a credit to Vodafone in the birkenhead store.
17 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey joanne
This is fantastic to hear! We really appreciate the
feedback.
If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I went into Vodafone shop today to…
I went into Vodafone shop today to upgrade my phone and Tom was very helpful and talked me through everything. Thanks Tom
17 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Benita,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dillion was great very…
Dillion was great very chatty,professional and plesant, a real credit to voda phone
3 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Neil,
Thanks for the lovely review and fantastic support for Dillion.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Friendly helpful staff in store
Friendly helpful staff in store . Especially Tom for explaining things so clearly.
27 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into vodaphone Birkenhead today…
Went into vodaphone Birkenhead today and was seen by Bethany. Friendly and helpful.
Thank you 😊
26 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Nicola,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing customer service
Amazing customer service
Dylan was brilliant
21 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Carl,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful with upgrading contract
Helpful with upgrading contract. Spoke to Laura
18 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The young woman who served me was very…
The young woman who served me was very helpful even though she was just starting on the front counter her customer service was excellent
4 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Jon,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful very friendly outstanding…
Very helpful very friendly outstanding customer service and answered all my questions very professionally and overall very nice
15 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Laura has provided us with the perfect…
Laura has provided us with the perfect customer service. Efficient, Friendly and Excellent at explaining everything. What more could you want?
Well done Vodaphone!
10 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Hugo,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Met a young new starter
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change.
Although we encountered a few hiccups, the other staff members came to Beth's assistance, and I was satisfied with the slight delay. The end product was achieved, and I thanked Beth for her help.
6 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Birkenhead
Hey Alan,
Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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