Miles and brandon were amazing in getting a new phone sorted for me and Richard was amazing and determined ti make sure it was all set up correctly despite all the issues we ran into Couldn’t have a... Ver mais
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Localização
Alterar localizaçãoUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I took my old phone into the shop and discussed options with Brandon. He went through several options based on my recorded use over the past 20 years or more. He determined that I didn’t need a lot... Ver mais
A empresa respondeu
Richard gave clear information upon which we were able to make decisions. He was polite and professional in his delivery of customer service.
A empresa respondeu
Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Bury St Edmunds
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Reino Unido
4,9
Excelente
269 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nichole (Bury St Edmunds)
Nichole was most helpful, her experience intertwined with her knowledge and cheerful attitude made for a refreshing experience in selling me a IPhone 16 Pro Max. Being in sales myself I know how hard people press for a sale and this was far from that. She is a credit to Vodafone and I hope this finds the right person to give her that recognition she deserves! Thank you kindly Nichole, it was a pleasure!
24 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Peter,
Thanks for the lovely review and fantastic support for Nichole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very thoughtful and helpful any…
Very thoughtful and helpful any questions answered making visiting the shop more of a pleasure than a chore!
23 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rob was very helpful at explaining my…
Rob was very helpful at explaining my new handset. Rob is a real asset to your company... thank you.
17 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Teresa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A big thank you to Cassie in the Bury…
A big thank you to Cassie in the Bury St Edmunds Store. Wanted to update my phone and Cassie was extremely helpful and patient in explaining my options and helping me out. Would definitely ask for Cassie again. Thank you.
16 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Caroline,
Thanks for the lovely review and fantastic support for Cassie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly and polite
11 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb service by Miles
Superb service by Miles, thank you for your help and support today
10 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Ursula,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cassie was very helpful.
4 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi,
We really appreciate your wonderful review and the amazing support for Cassie.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Cassie was great and very helpful
Cassie was great and very helpful - she was very patient with us and made the experience a lot easier! Thanks Cassie!
3 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Georgie,
Thanks for the lovely review and fantastic support for Cassie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
She was so helpful
She was so helpful, accommodating, friendly and thorough!
22 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hello Sharon,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good knowledge
Good knowledge, immediate action, fully satisfied
22 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hello Agustin,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
visited bury st edmunds store to…
visited bury st edmunds store to upgrade old i phone. served by Tom who explained options clearly and patiently, not too much jargon. very helpful. gave clear advice on how to set up new phone. excellent service and customer friendly. made the process simple and quick. thank you Tom.
21 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi Derek,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great information given by friendly…
Great information given by friendly staff member.
21 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi Barry,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Richard was really helpful and…
Richard was really helpful and efficient nice man
16 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
In store service was very good and John…
In store service was very good and John was very knowledgeable and helpful
5 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi Adam,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
John was awesome helped me out…amazing…
John was awesome helped me out…amazing service
3 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hello, Paula,
It's great to hear about the positive experience which you've had with John. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I called in to Vodafone to assist me…
I called in to Vodafone to assist me with
updating my WhatsApp.
The young man I dealt with was so
Obliging, friendly and oh so helpful, I
was well satisfied on leaving the
Vodafone store, I give him 5 stars
Thank you
Celia Bell
16 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Thanks for your lovely feedback Celia 😊 All the best, The Vodafone Social Media Team
Richard at the Bury St Edmunds store
Richard at the Bury St Edmunds store was patient and helpful, and assisted us in a happy and professional manner. We always go to this store as all the staff are very knowledgeable and nothing is too much trouble.
14 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
John as always never fails to…
John as always never fails to impress…kind caring and honest…really looks after customers unlike Vodafone…
8 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi Alison
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team.
Broadband switch
Tom was really helpful and made the switch to broadband really easy
8 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi Ann. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cassue was very friendly and helpful
Cassue was very friendly and helpful
7 de fevereiro de 2025
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.