Miles and brandon were amazing in getting a new phone sorted for me and Richard was amazing and determined ti make sure it was all set up correctly despite all the issues we ran into Couldn’t have a... Ver mais
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Localização
Alterar localizaçãoUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I took my old phone into the shop and discussed options with Brandon. He went through several options based on my recorded use over the past 20 years or more. He determined that I didn’t need a lot... Ver mais
A empresa respondeu
Richard gave clear information upon which we were able to make decisions. He was polite and professional in his delivery of customer service.
A empresa respondeu
Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Bury St Edmunds
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Reino Unido
4,9
Excelente
269 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Miles in the Bury St Edmunds shop has…
Miles in the Bury St Edmunds shop has been fantastic at helping me order my phone setting it up and showing all the new settings. He has been amazing.
8 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Darrell,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff were very helpful
Staff were very helpful, although an issue on the system prevented the order taking place on the day.
26 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Harry,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Polite
Polite, friendly staff. Sorted out exactly what I needed.Excellent service.
23 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Christine,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cassie gave detailed information…
Cassie gave detailed information allowing me to make an informed choice
19 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Michael,
Thanks for the lovely review and fantastic support for Cassie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Miles
I had an outstanding experience purchasing my new phone at Vodafone, thanks to Miles, He was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. He took the time to understand my needs and recommended the perfect device for me without any pressure. His friendly attitude and professionalism made the whole purchase smooth and enjoyable. I highly recommend him to anyone looking for expert advice and excellent customer service at Vodafone!
Thanks Miles 😁
19 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Alex,
Thanks for the lovely review and fantastic support for Miles.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to Dan
Spoke to Dan, knew his stuff and was on the ball and helpful many thanks
9 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey John,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Broadband provider change made easy
Sorted out new broadband provider with the very helpful and informative Cassie at the Bury St Edmunds Vodafone shop. She went through everything involved in the process with ease.
5 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Richard was very helpful
13 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi Margaret. Thank you for your review for Richard. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cassie was very helpful and friendly…
Cassie was very helpful and friendly spent a lot of time trying to help
7 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hi Louise,
We're happy to hear that our agent Cassie was so helpful.
Thanks,
Vodafone Social Media Team
Excellent experience- Nicole was…
Excellent experience- Nicole was pleasant, patient and extremely knowledgeable and helpful. An asset to your company. Bury st Edmund’s store.
24 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Dawn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful, friendly and efficient
Richard was really friendly, helpful and understanding. Made the process very easy to understand and very personable. Thank you.
23 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey there,
Thanks for the lovely review and fantastic support for Richard.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Miles at the Bury St Edmunds store went…
Miles at the Bury St Edmunds store went out of his way to help me. He was polite, knew what he was doing and helped me very quickly
22 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Ka,
Thanks for the lovely review and fantastic support for Miles.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cassie was extremely helpful and…
Cassie was extremely helpful and knowledgeable.
18 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Tracey,
Thanks for the lovely review and fantastic support for Cassie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Miles in Bury ST Edmunds was very…
Miles in Bury ST Edmunds was very friendly and helpful making the upgrade for mine and my son’s phones easy and seamless. Making sure that we were happy and looked after and that everything was working before we left. Thank you Miles!
18 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Vikkie,
Thanks for the lovely review and fantastic support for Miles. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Richard was fantastic!
Richard was fantastic, patient, informative and great service.
16 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Matthew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb customer service as always.
Superb customer service as always.
Most employees have been there a while and know their customers-
Richard went through all my options and gave some really good advice-
Always have a positive experience in the Bury St Edmunds Vodaphone Brach.
Thank you again
11 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Rachel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cassie was very pleasant
Cassie was very pleasant, helpful, thorough and efficient. I would be very happy to visit Bury St Edmunds shop again.
Thank you.
7 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Sandra,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was very impressed with Cassie
I was very impressed with Cassie. My current plan is coming up for renewal and she explained the options to me clearly and answered all my questions in a way that I could understand. I have both iphone and ipad plans through Vodafone and my ipad is not quite up for renewal yet so I was not able to make any final decisions today but will be back in soon.
We also discussed moving across to Vodafone for our wi-fi as our contract with BT ends in November. Cassie was also very helpful with options plus information regarding the options in keeping our current bt email addresses.
7 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Sally,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was looked after today by a guy called…
Was looked after today by a guy called Richard.
Explained everything very easily and has a really nice laid back approach which we liked.
5 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Help…
Great help especially with this occasion. Also great help with the set up after the account was created
26 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Bury St Edmunds
Hey Danyer,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
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Leia mais sobre como processamos as opiniões na Trustpilot.
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