Vodafone UK - Caerphilly Opiniões 

168
•
TrustScore: 5 em 5

4,9

Unit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I needed advice on changing my internet provider so went into the Caerphilly store. I was greeted by the manager who escorted me to a seat where a member of staff was ready to serve me. (I am disa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thank you for providing an excellent service by Danny at Vodafone Caerphilly store. Helped me everything on new phonw. Professional as always

A empresa respondeu

Classificada 5 em 5 estrelas

Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Visited the Caerphilly Branch Yesterday to renew plan and to add additional person. It was good to engage with a human being rather than faceless call center operatives or AI virtual assistanc... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

168 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(168)

42 851 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent experience

Excellent experience, Shannon is the best.

5 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hi Ernie, thank you so much for your wonderful review and the amazing support you’ve shown for Shannon, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Classificada 5 em 5 estrelas

danny helped me fix issue with my…

danny helped me fix issue with my Internet not working in my phone. happy service

5 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Brian,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Helped me with me set up of new phone…

Helped me with me set up of new phone and kept my number from my old provider. Professional service from Caerphilly store

16 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Anita,

Thanks for the lovely review and fantastic support for Caerphilly store.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service from Danny at Vodafone…

Great service from Danny at Vodafone Caerphilly.
Helped me through the upgrade process and made something that scared me to death very simesimple. Highly recommend using them

13 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Caerphilly store manager was very…happy to help.

Caerphilly store manager was very welcoming. Nothing was too much trouble. Made getting my new phone worry free. Many thanks to Danny for all his patience.

4 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Exellent service from tim very helpful

Exellent service from tim very helpful

26 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

V good service from Liam in Caerphilly

19 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Ian, ​

Thanks for the lovely review and fantastic support for Liam. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tim was most helpful &…

Tim was most helpful & patient,explained things to me

13 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Anne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Find the staff in Caerphilly store very…

Find the staff in Caerphilly store very friendly and helpful. Would highly recommend. Shannon was very helpful with my new mobile and advice.

12 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Caroline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Helpful set up and service from my…

Helpful set up and service from my local store Caerphilly with Danny

9 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey William,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic experience

Fantastic experience with Shannon, made me feel welcome and very helpful

2 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Gaynor,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Went to Caerphilly store

Went to Caerphilly store, as Blackwood Vodafone store close. Received brilliant service from Shannon and Danny. I upgrade my phone and plan

16 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Ms Lewis,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very extremely helpful and professional…

Very extremely helpful and professional service from Danny in Caerphilly

7 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Tina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I have just transfered from EE to…

I have just transfered from EE to vodafone in your Caerphilly branch servered by Dany the store manager he was very knowledgable which made me feel at ease with the whole process. He kept in contact thru out the process which was very reasurring Well Done Dany

5 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Carla,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tim was so kind to me he explained…

Tim was so kind to me he explained everything that we could easily understand I was so impressed with him he’s the best Brian

3 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Brian,

Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful

Spoke with Shannon, very helpful today with my new phone

2 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Susan,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Issue with my Samsung phone

Issue with my Samsung phone. Took out a new deal with Vodafone as was on Talk Mobile. Professional service from Caerphilly store

28 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hi Colin ,

Thank you so much for your wonderful review and the amazing support you’ve shown for us—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful from store manager Danny…

Very helpful from store manager Danny in Caerphilly who helped get a new iPhone, brilliant service from the store

14 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Janet,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great Service

Came in to get help with transferring my data from old phone to new. Liam and Shannon were very helpful

10 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Tim,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Liam and Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I’ve just taken out a new contract and…

I’ve just taken out a new contract and purchased one for the new iPhone 17 Pro Max. The whole experience at the Caerphilly branch was absolutely spot on from start to finish.

Timothy who provided genuinely excellent customer service. He was knowledgeable of everything, patient, and took the time to explain all the options clearly for taking out the new contract. Everything suited my needs and I’m happy with what I’ve achieved from coming to the branch today.

6 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Daniel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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